USPTO serial 50018781
Reviewed by CopyMark Law Group
The USPTO has issued an Office Action on this application. A response is typically required before the deadline, or the application can be abandoned.
If you own this trademark, we can monitor new filings and help with USPTO deadlines. If you do not, we can file a new U.S. application.
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Ryan S. Hilbert
Ryan S. Hilbert HOLLEY & MENKER PA60 Ocean Boulevard, Suite 3Atlantic Beach, FL 32233United States| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Software for providing IVR systems, virtual agents, and automated voice and text-based customer interactions; Software for voice command and recognition and speech to text conversion; Software using AI for simulating conversations and resolving inquiries; Software for call center and contact management; Software for use in the fields of CRM, customer service, support, and engagement, and helpdesk functionality; Software for creating, testing, deploying, monitoring and managing conversational AI technology and systems, omnichannel call centers and AI-driven conversational apps; Software for telecommunication and omnichannel automation; Software using AI, machine learning, and deep learning for identifying, collecting, monitoring, managing, processing, analyzing, organizing, transmitting, sharing and reporting data and information in the field of conversational AI; Software for providing information to a user from an adaptive, artificially intelligent, machine learning software agent | ACTIVE | — |
| 042 | AIAAS, SaaS and PaaS for providing IVR systems, virtual agents, and automated voice- and text-based customer interactions; AIAAS, SaaS and PaaS for voice command and recognition and speech to text conversion; AIAAS, SaaS and PaaS for simulating conversations and resolving inquiries; AIAAS, SaaS and PaaS for call center and contact management; AIAAS, SaaS and PaaS for use in the fields of CRM, customer service, support, and engagement, and helpdesk functionality; AIAAS, SaaS and PaaS for creating, testing, deploying, monitoring and managing conversational AI technology and systems, omnichannel call centers and AI-driven conversational apps; AIAAS, SaaS and PaaS for telecommunication and omnichannel automation; AIAAS, SaaS and PaaS using AI, machine learning, and deep learning for identifying, collecting, monitoring, managing, processing, analyzing, organizing, transmitting, sharing and reporting data and information in the field of conversational AI; AIAAS, SaaS and PaaS for providing information to a user from an adaptive, artificially intelligent, machine learning software agent; CCaaS for providing access to a cloud-based omnichannel contact center platform | ACTIVE | — |
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
| Date | Code | Event | What it means |
|---|---|---|---|
| Sep 14, 2026 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Sep 14, 2026 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Sep 14, 2026 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Sep 6, 2026 | DOCK | ASSIGNED TO EXAMINER | — |
| Jul 28, 2026 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Jul 28, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jul 28, 2026 | NWAP | NEW APPLICATION ENTERED | — |