USPTO serial 78925898
UNIFIED IP
Reviewed by CopyMark Law Group
Status 603
- Filing date
- Status date
- Registration date
- —
- Examiner
- ROACH, APRIL K
- Law office
- TMO LAW OFFICE 115 - EXAMINING ATTORNEY ASSIGNED
What this means
This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.
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Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Daniel J. Bourque
DANIEL J BOURQUE BOURQUE & ASSOCIATES835 HANOVER STMANCHESTER, NH 03104-5401UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Customer contact centers, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Jul 29, 2010 | MAB3 | ABANDONMENT NOTICE MAILED - AFTER EX PARTE APPEAL | — |
| Sep 8, 2009 | PCDE | PETITION TO DIRECTOR DENIED | — |
| Sep 1, 2009 | APET | ASSIGNED TO PETITION STAFF | — |
| Aug 6, 2009 | PCRC | PETITION TO DIRECTOR RECEIVED | — |
| Aug 6, 2009 | UNPR | UNRESPONSIVE/DUPLICATE PAPER RECEIVED | — |
| Aug 6, 2009 | PAPER RECEIVED | — | |
| Feb 20, 2009 | AUPC | AMENDMENT TO USE PROCESSING COMPLETE | — |
| Feb 20, 2009 | IUAF | USE AMENDMENT FILED | — |
| Feb 20, 2009 | ALIE | ASSIGNED TO LIE | — |
| Feb 19, 2009 | EAAU | TEAS AMENDMENT OF USE RECEIVED | — |
| Feb 19, 2009 | PARI | TEAS VOLUNTARY AMENDMENT RECEIVED | — |
| Feb 17, 2009 | ABN3 | ABANDONMENT - AFTER EX PARTE APPEAL | — |
| Feb 17, 2009 | EXPT | EXPARTE APPEAL TERMINATED | — |
| Dec 4, 2008 | EXPA | EX PARTE APPEAL-REFUSAL AFFIRMED | — |
| Sep 2, 2008 | GNSN | NOTIFICATION OF EXAMINERS STATEMENT E-MAILED | — |
| Sep 2, 2008 | GNES | EXAMINERS STATEMENT E-MAILED | — |
| Sep 2, 2008 | CNES | EXAMINERS STATEMENT - COMPLETED | — |
| Jul 4, 2008 | JURT | JURISDICTION RESTORED TO EXAMINING ATTORNEY | — |
| Mar 3, 2008 | GNS1 | NOTIFICATION OF SUBSEQUENT FINAL EMAILED | — |
| Mar 3, 2008 | GNCF | CONTINUATION OF FINAL REFUSAL E-MAILED | — |
| Mar 3, 2008 | CNCF | ACTION CONTINUING A FINAL - COMPLETED | — |
| Feb 25, 2008 | JURT | JURISDICTION RESTORED TO EXAMINING ATTORNEY | — |
| Feb 1, 2008 | PAPER RECEIVED | — | |
| Jan 9, 2008 | DOCK | ASSIGNED TO EXAMINER | — |
| Jan 3, 2008 | JURT | JURISDICTION RESTORED TO EXAMINING ATTORNEY | — |
| Dec 4, 2007 | EXPI | EX PARTE APPEAL-INSTITUTED | — |
| Nov 30, 2007 | PGTT | PETITION GRANTED - TTAB APPEAL FILED | — |
| Oct 4, 2007 | EXAF | EXPARTE APPEAL RECEIVED AT TTAB | — |
| Oct 2, 2007 | APET | ASSIGNED TO PETITION STAFF | — |
| Sep 21, 2007 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Sep 19, 2007 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Sep 19, 2007 | PETR | PETITION TO REVIVE-RECEIVED | — |
| Sep 19, 2007 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Sep 19, 2007 | PROA | TEAS PETITION TO REVIVE RECEIVED | — |
| Mar 18, 2007 | GNFR | FINAL REFUSAL E-MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Mar 18, 2007 | CNFR | FINAL REFUSAL WRITTEN | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Feb 22, 2007 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Feb 22, 2007 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Feb 22, 2007 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Dec 21, 2006 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Dec 21, 2006 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Dec 8, 2006 | DOCK | ASSIGNED TO EXAMINER | — |
| Jul 13, 2006 | NWAP | NEW APPLICATION ENTERED | — |