USPTO serial 97789470
Reviewed by CopyMark Law Group
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
If you own this trademark, we can monitor new filings and help with USPTO deadlines. If you do not, we can file a new U.S. application.
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Candice M. Kwok
Candice M. Kwok SQUIRE PATTON BOGGS (US) LLP555 California St, Suite 550SAN FRANCISCO, CA 94104United States| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable computer software for use in omnichannel contact centers and unified communication environments for managing and tracking customer service agent performance and workflow; downloadable computer software for use in omnichannel contact centers and unified communication environments for tracking and managing sales agent efficiency, accuracy and performance; downloadable computer software for use in omnichannel contact centers and unified communication environments for providing personalized coaching; downloadable computer software for use in omnichannel contact centers and unified communication environments for performing conversational analytics; downloadable computer software for use in omnichannel contact centers and unified communication environments for management of customer experiences; downloadable computer software for use in omnichannel contact centers and unified communication environments for automating user actions and business processes using artificial Intelligence; downloadable computer software for use in omnichannel contact centers and unified communication environments for predicting potential key performance indicators (KPIs) changes for agents, vendors and employees using artificial intelligence; downloadable computer software for use in omnichannel contact centers and unified communication environments for staff scheduling; downloadable computer software that enables omnichannel communications between businesses and customers via the Internet; downloadable computer software that enables users to facilitate multi-participant communication between customers, agents and artificial intelligence | ACTIVE | — |
| 042 | Software as a service (SAAS) featuring non-downloadable software and application software for use in omnichannel contact centers and unified communication environments for managing and tracking customer service agent performance and workflow; software as a service (saas) featuring non-downloadable software and application software for use in omnichannel contact centers and unified communication environments for tracking and managing sales agent efficiency, accuracy and performance; Software as a service (SAAS) featuring non-downloadable software and application software for use in omnichannel contact centers and unified communication environments for providing personalized coaching; Software as a service (SAAS) featuring non-downloadable software and application software for use in omnichannel contact centers and unified communication environments for performing conversational analytics; Software as a service (SAAS) featuring non-downloadable software and application software for use in omnichannel contact centers and unified communication environments for management of customer experiences; Software as a service (SAAS) featuring non-downloadable software and application software for use in omnichannel contact centers and unified communication environments for automating user actions and business processes using artificial intelligence; Software as a service (SAAS) featuring non-downloadable software and application software for use in omnichannel contact centers and unified communication environments for predicting key performance indicators (KPIs) changes for agents, vendors and employees using artificial intelligence; Software as a service (SAAS) featuring non-downloadable software and application software for use in omnichannel contact centers and unified communication environments for staff scheduling; Software as a service (SAAS) featuring software that enables omnichannel communications between businesses and customers via the Internet; Software as a service (SAAS) featuring software that enables users to facilitate multi-participant communication between customers, agents and artificial intelligence | ACTIVE | — |
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
| Date | Code | Event | What it means |
|---|---|---|---|
| Jan 28, 2026 | ASGN | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP | — |
| Oct 2, 2025 | MAB2 | ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Oct 2, 2025 | ABN2 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Jun 17, 2025 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jun 17, 2025 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jun 17, 2025 | CNRT | SU - NON-FINAL ACTION - WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 30, 2025 | SUPC | STATEMENT OF USE PROCESSING COMPLETE | — |
| May 29, 2025 | AITU | CASE ASSIGNED TO INTENT TO USE PARALEGAL | — |
| Mar 5, 2025 | IUAF | USE AMENDMENT FILED | — |
| Mar 5, 2025 | EISU | TEAS STATEMENT OF USE RECEIVED | The applicant filed a Statement of Use with specimens showing the mark in actual commerce. The USPTO will review the filing for compliance. If accepted, the mark can proceed to registration; if deficient, the USPTO may issue a requirement or office action. |
| Sep 10, 2024 | NOAM | NOA E-MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Jul 16, 2024 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Jul 16, 2024 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Jul 16, 2024 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Jul 16, 2024 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Jun 26, 2024 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Jun 13, 2024 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Jun 13, 2024 | XAEC | EXAMINER'S AMENDMENT ENTERED | — |
| Jun 13, 2024 | GNEN | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | — |
| Jun 13, 2024 | GNEA | EXAMINERS AMENDMENT E-MAILED | — |
| Jun 13, 2024 | CNEA | EXAMINERS AMENDMENT -WRITTEN | — |
| Feb 23, 2024 | GNFN | NOTIFICATION OF FINAL REFUSAL EMAILED | — |
| Feb 23, 2024 | GNFR | FINAL REFUSAL E-MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Feb 23, 2024 | CNFR | FINAL REFUSAL WRITTEN | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Jan 23, 2024 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Jan 22, 2024 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Jan 22, 2024 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Nov 14, 2023 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Nov 14, 2023 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Nov 14, 2023 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Nov 8, 2023 | DOCK | ASSIGNED TO EXAMINER | — |
| Mar 1, 2023 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Feb 14, 2023 | NWAP | NEW APPLICATION ENTERED | — |