USPTO serial 78719476
TELETECH
Reviewed by CopyMark Law Group
Reg. 3845316Status 710
- Filing date
- Status date
- Registration date
- Sep 7, 2010
- Examiner
- SHIH, SALLY
- Law office
- TMEG LAW OFFICE 106
What this means
Status 710 means the registration was cancelled because a required Section 8 declaration of continued use was not filed within the deadline (including any grace period). The federal registration is no longer active. Evaluate filing a new application if you still use the mark, or petition if cancellation was erroneous. Consult counsel on remaining common-law rights.
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Owner
Englewood, CO
Englewood, CO
ENGLEWOOD, CO
ENGLEWOOD, CO
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Matthew D. Francis
Matthew D. Francis Brownstein Hyatt Farber Schreck, LLP410 Seventeenth Street, Suite 2200Denver, CO 80202UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 035 | Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media, and enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments, and providing customers with multicultural marketing solutions and speech- driven navigation tools; employment agency services; management of customer interaction management centers providing customer care and customer relationship management services | SECTION 8 - CANCELLED | Oct 22, 1982 |
| 042 | [ Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments; computer software for workforce management applications including forecasting, scheduling and adherence functions to determine customer contact volume across multiple mediums in order to address the needs of customers of others; computer software which groups call systems and tools needed to address interactions with customers of others and directs call flow by appropriate scripts that may be downloaded from a global computer network; computer software for data capture and reporting to identify, tract and act upon customer interaction trends that may be downloaded from a global computer network; computer software to track move/add/change requests made by others and provide issue resolution coordination that may be downloaded from a global computer network; computer software for automated root cause and trend analysis which compiles contact data, customer data and business process data for trend analysis within and across customer support systems of others ] (( * Software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments; Software as a service (SAAS) services featuring software for workforce management applications including forecasting, scheduling and adherence functions to determine customer contact volume across multiple mediums in order to address the needs of customers of others; Software as a service (SAAS) services featuring software which groups call systems and tools needed to address interactions with customers of others and directs call flow by appropriate scripts; Software as a service (SAAS) services featuring software for data capture and reporting to identify, tract and act upon customer interaction trends; Software as a service (SAAS) services featuring software to track move/add/change requests made by others and provide issue resolution coordination; Software as a service (SAAS) services featuring software for automated root cause and trend analysis which compiles contact data, customer data and business process data for trend analysis within and across customer support systems of others * )) | SECTION 8 - CANCELLED | Oct 22, 1982 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by TeleTech Holdings, Inc.
- Other trademarks owned by TeleTech Holdings, Inc.
- Other trademarks owned by TTEC HOLDINGS, INC.
- Other trademarks owned by TeleTech Holdings, Inc.
- Other trademarks in Class 035
- Other trademarks in Class 042
- Similar marks named TELETECH
- Recently changed USPTO trademarks
- Recently filed trademarks
- Browse all trademark records
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Apr 9, 2021 | CAEX | CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9 | — |
| Mar 3, 2021 | ASGN | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP | — |
| Oct 8, 2020 | CHAN | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED | — |
| Oct 8, 2020 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| Oct 8, 2020 | EWAF | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS | — |
| Oct 8, 2020 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Oct 8, 2020 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Oct 8, 2020 | COAR | TEAS CHANGE OF OWNER ADDRESS RECEIVED | — |
| Sep 7, 2019 | REM2 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED | — |
| May 15, 2017 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| May 15, 2017 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Mar 21, 2017 | NAS8 | NOTICE OF ACCEPTANCE OF SEC. 8 - E-MAILED | — |
| Mar 21, 2017 | NA15 | SEC. 15 ACKNOWLEDGEMENT - E-MAILED | — |
| Mar 21, 2017 | 15AK | REGISTERED - SEC. 15 ACKNOWLEDGED | — |
| Mar 21, 2017 | 8.OK | REGISTERED - SEC. 8 (6-YR) ACCEPTED | The USPTO accepted your Section 8 declaration showing the mark is still in use in commerce (or excusable nonuse). This satisfies the six-year maintenance requirement and keeps the registration active until the next renewal deadline. |
| Mar 21, 2017 | A7OK | AMENDMENT UNDER SECTION 7 - PROCESSED | — |
| Mar 8, 2017 | PC.D | PETITION TO DIRECTOR DISMISSED | — |
| Feb 27, 2017 | PETL | COMMUNICATION RECEIVED FROM PETITIONER | — |
| Nov 1, 2016 | APET | ASSIGNED TO PETITION STAFF | — |
| Sep 8, 2016 | PARI | TEAS VOLUNTARY AMENDMENT RECEIVED | — |
| Sep 7, 2016 | E15R | TEAS SECTION 15 RECEIVED | — |
| Sep 7, 2016 | ES8R | TEAS SECTION 8 RECEIVED | — |
| Sep 7, 2016 | AMD7 | SEC 7 REQUEST FILED | — |
| Sep 7, 2016 | TPDR | TEAS PETITION TO DIRECTOR RECEIVED | — |
| Sep 7, 2010 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Jul 30, 2010 | TMBN | TTAB RELEASE CASE TO TRADEMARKS | — |
| Jul 30, 2010 | OP.T | OPPOSITION TERMINATED NO. 999999 | — |
| May 14, 2010 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| Nov 22, 2006 | OP.I | OPPOSITION INSTITUTED NO. 999999 | — |
| Nov 22, 2006 | OPPF | OPPOSITION PAPERS RECEIVED AT TTAB | — |
| Oct 24, 2006 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Oct 4, 2006 | NPUB | NOTICE OF PUBLICATION | — |
| Sep 13, 2006 | PREV | LAW OFFICE PUBLICATION REVIEW COMPLETED | — |
| Sep 12, 2006 | ALIE | ASSIGNED TO LIE | — |
| Aug 28, 2006 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Aug 18, 2006 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Aug 14, 2006 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Aug 14, 2006 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Feb 13, 2006 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Feb 13, 2006 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jan 29, 2006 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jan 29, 2006 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jan 29, 2006 | DOCK | ASSIGNED TO EXAMINER | — |
| Sep 30, 2005 | NWAP | NEW APPLICATION ENTERED | — |