USPTO serial 87501939
MULTIMODAL
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- NADELMAN, ANDREA KOYNER
- Law office
- TMO LAW OFFICE 110 - EXAMINING ATTORNEY ASSIGNED
What this means
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
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Current trademark owner
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File a new U.S. trademark application, or speak with our attorneys.
Owner
San Francisco, CA
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Alan J. Haus
Alan J. Haus Royse Law Firm149 Commonwealth DriveSuite 1001Menlo Park, CA 94025Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Computer software for providing customer service and customer support; Computer software for managing call centers and contact centers; Computer software that provides a holistic computer software platform for customer interaction, including, without limitation, customer account verification, sharing of photos, videos or screenshots in real-time, and providing voice and chat communications via computer and communications networks including in-app, in-web, and 1-800 numbers; computer software for managing and tracking customer service agent performance and workflow; computer software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; Computer software for managing an omnichannel communications customer experience | ACTIVE | — |
| 038 | Communications services in the nature of providing users the ability to share videos or screenshots in real-time; providing voice and chat communications via computer and communications networks including in-app, in-web, and 1-800 numbers by utilizing a holistic customer interaction platform; Call recording services; call routing services, namely, queuing, routing, transferring, conferencing, recording, logging monitoring and supervising calls to and for customer service and customer support agents; providing voice chat services; call recording services; Unified communications as a service (UCaaS), namely, providing communications services in the nature of instant messaging, presence information, voice transmission, data transmission, audio and video calling, conferencing, and video chat; Wireless communications services, namely, wireless synchronization of e-mail, calendar and contact data to software applications on mobile platforms | ACTIVE | — |
| 042 | Software as a service (SaaS); Software as a service (SaaS) featuring software for contact center management; software as a service (SaaS) featuring software for call center management; customization and implementation of computer software for contact center management; Providing online non-downloadable cloud computing software for contact center management; Software as a service (SaaS) for contact center management; Providing online non-downloadable customer interaction software; Software as a service (SaaS) providing voice and chat communications via computer and communications networks including in-app, in-web, and 1-800 numbers by utilizing a holistic customer interaction platform; Software as a service (SaaS) featuring software for providing customer service and customer support; Software as a service (SaaS) featuring software for managing and tracking customer service agent performance and workflow; Software as a service (SaaS) featuring software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; Software as a service (SaaS) for managing an omnichannel communications customer experience; Platform as a service (PaaS) featuring computer software platforms for call center and contact center management | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| May 3, 2018 | MAB2 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| May 3, 2018 | MAB2 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| May 3, 2018 | ABN2 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Feb 28, 2018 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Feb 28, 2018 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Sep 25, 2017 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Sep 25, 2017 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Sep 25, 2017 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Sep 20, 2017 | DOCK | ASSIGNED TO EXAMINER | — |
| Jun 29, 2017 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jun 26, 2017 | NWAP | NEW APPLICATION ENTERED | — |