USPTO serial 98838281
SUSIE-Q
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- CHUNG, ABBIE
- Law office
- TMO LAW OFFICE 115
What this means
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
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File a new U.S. trademark application, or speak with our attorneys.
Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Nicholas D. Wells
Nicholas D. Wells Legends Law Group, PLLC330 Main St.Kaysville, UT 84037United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 035 | Interactive voice assistant survey services, namely, conducting customer surveys for call centers and customer support providers via intelligent virtual assistant featuring interactive voice response technology; customer survey services for call centers and customer support providers performed via interactive voice systems designed to simulate human conversation and use speech recognition and natural language processing; conducting quality assurance surveys and employee surveys in call and contact centers to determine service quality and assess customer and employee satisfaction levels for others and preparing longitudinal tracking and benchmarking reports based on the survey results featuring outcomes, data analysis and recommendations; conducting customer research and customer surveys for call centers and customer support providers, namely, performing longitudinal tracking and benchmarking studies and surveys to determine the rate at which call and contact centers resolve customer inquiries on the first call and providing longitudinal tracking and benchmarking reports on the results thereof including outcomes, data analysis and recommendations | ACTIVE | — |
| 042 | Interactive virtual agent survey services, namely, providing temporary use of online non-downloadable chatbot software using large language models (LLMs) for conducting customer surveys for call centers and customer support providers; intelligent natural language understanding services using cloud-based software technology for conducting customer surveys and customer survey invitations for call centers and customer support providers; quality management services, namely, service quality evaluation and analysis, quality assurance, and quality control, in the field of call centers and customer support services, namely, performing studies to determine the rate at which call and contact centers resolve customer inquiries on the first call and providing reports on the results thereof including outcomes, data analysis and recommendations | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Aug 25, 2026 | MAB2 | ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Aug 25, 2026 | ABN2 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| May 14, 2026 | GNS2 | NOTIFICATION OF INQUIRY AS TO SUSPENSION E-MAILED | — |
| May 14, 2026 | GNSI | INQUIRY TO SUSPENSION E-MAILED | — |
| May 14, 2026 | CNSI | SUSPENSION INQUIRY WRITTEN | — |
| May 1, 2026 | RCCK | SUSPENSION CHECKED - TO ATTORNEY FOR ACTION | — |
| Sep 2, 2025 | GNS3 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | — |
| Sep 2, 2025 | GNSL | LETTER OF SUSPENSION E-MAILED | — |
| Sep 2, 2025 | CNSL | SUSPENSION LETTER WRITTEN | — |
| Aug 29, 2025 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Aug 29, 2025 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Aug 29, 2025 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| May 30, 2025 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 30, 2025 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 30, 2025 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 5, 2025 | DOCK | ASSIGNED TO EXAMINER | — |
| May 2, 2025 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Nov 5, 2024 | NWAP | NEW APPLICATION ENTERED | — |