USPTO serial 74607260
CUSTOMER SENSITIVITY
Reviewed by CopyMark Law Group
Reg. 2157805Status 710
- Filing date
- Status date
- Registration date
- May 12, 1998
- Examiner
- DUNN, ELIZABETH A
- Law office
- FILE REPOSITORY (FRANCONIA)
What this means
Status 710 means the registration was cancelled because a required Section 8 declaration of continued use was not filed within the deadline (including any grace period). The federal registration is no longer active. Evaluate filing a new application if you still use the mark, or petition if cancellation was erroneous. Consult counsel on remaining common-law rights.
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Owner
Melita International Corporation
Norcross, GA
Melita International Corporation
Norcross, GA
Melita International Corporation
Norcross, GA
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
CHARLES L WARNER
CHARLES L WARNER JONES & ASKEW191 PEACHTREE ST NE 37TH FLATLANTA, GA 30303-1769UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | computer software for keeping track of customer requirements and preferences to enable a call center to accommodate and respond to such customer requirements and preferences via multi-media techniques, namely telephone, facsimile, electronic mail, audio, and video | SECTION 8 - CANCELLED | Sep 30, 1996 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by Melita International Corporation
- Other trademarks owned by Melita International Corporation
- Other trademarks owned by Melita International Corporation
- Other trademarks in Class 009
- Similar marks named CUSTOMER SENSITIVITY
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Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Feb 19, 2005 | C8.. | CANCELLED SEC. 8 (6-YR) | — |
| May 12, 1998 | R.SR | REGISTERED-SUPPLEMENTAL REGISTER | Your mark is registered on the Supplemental Register, which is available for marks that are not yet distinctive enough for the Principal Register but can still identify a source. Protection is more limited than Principal Register registration but can later support a Principal Register application. |
| Mar 13, 1998 | CNSR | ALLOWED SUPPLEMENTAL REGISTER - SOU ACCEPTED | — |
| Mar 9, 1998 | CNEA | EXAMINERS AMENDMENT -WRITTEN | — |
| Feb 24, 1998 | CNFR | FINAL REFUSAL MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Dec 1, 1997 | CNRT | NON-FINAL ACTION MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Nov 15, 1997 | EX2G | SOU EXTENSION 2 GRANTED | — |
| Aug 25, 1997 | EXT2 | SOU EXTENSION 2 FILED | — |
| Apr 11, 1997 | CNRT | NON-FINAL ACTION MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 1, 1997 | SUPC | STATEMENT OF USE PROCESSING COMPLETE | — |
| Apr 1, 1997 | EX1G | SOU EXTENSION 1 GRANTED | — |
| Mar 17, 1997 | IUAF | USE AMENDMENT FILED | — |
| Feb 27, 1997 | EXT1 | SOU EXTENSION 1 FILED | — |
| Aug 27, 1996 | NOAM | NOA MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Jun 24, 1996 | IUCN | NOTICE OF ALLOWANCE CANCELLED | — |
| Feb 13, 1996 | NOAM | NOA MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Nov 21, 1995 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Oct 20, 1995 | NPUB | NOTICE OF PUBLICATION | — |
| Aug 10, 1995 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Jul 20, 1995 | CNEA | EXAMINER'S AMENDMENT MAILED | — |
| May 19, 1995 | CNEA | EXAMINER'S AMENDMENT MAILED | — |
| May 11, 1995 | DOCK | ASSIGNED TO EXAMINER | — |