USPTO serial 75035696
KNOWLEDGE-PAKS
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- Dec 3, 1996
- Examiner
- BILLINGS, JESSIE W
- Law office
- GENERIC WEB UPDATE
What this means
This registration is in, or will soon enter, a USPTO maintenance window. Missing a Section 8 or Section 9 filing can cancel the registration.
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Owner
Austin, TX
Austin, TX
Edison, NJ
Oakmont, PA
Oakmont, PA
Oakmont, PA
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Brian A. Hall
Brian A. Hall Traverse Legal PLC810 Cottageview Drive, Suite G-20Traverse City, MI 49684United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | computer software, namely for use with problem resolution software in technical support of custom and commercial software | ACTIVE | Oct 1, 1993 |
| 042 | computer software design for others, namely custom knowledge base development for technical support of custom and commercial software | ACTIVE | Oct 1, 1993 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by UPLAND SOFTWARE, INC.
- Other trademarks owned by RIGHTANSWERS, INC.
- Other trademarks owned by RIGHTANSWERS LLC
- Other trademarks owned by ServiceWare, Inc.
- Other trademarks owned by ServiceWare, Inc.
- Other trademarks owned by ServiceWare, Inc.
- Other trademarks in Class 009
- Other trademarks in Class 042
- Similar marks named KNOWLEDGE-PAKS
- Recently changed USPTO trademarks
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- Browse all trademark records
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Dec 3, 2025 | REM2 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED | — |
| Jun 18, 2025 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| Jun 18, 2025 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jun 18, 2025 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Jun 18, 2025 | CHAN | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED | — |
| Jun 18, 2025 | COAR | TEAS CHANGE OF OWNER ADDRESS RECEIVED | — |
| Feb 3, 2021 | ASGN | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP | — |
| May 4, 2017 | CHAN | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED | — |
| May 4, 2017 | COAR | TEAS CHANGE OF OWNER ADDRESS RECEIVED | — |
| May 4, 2017 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| May 4, 2017 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Jan 21, 2016 | NA89 | NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED | — |
| Jan 21, 2016 | RNL2 | REGISTERED AND RENEWED (SECOND RENEWAL - 10 YRS) | The trademark registration was renewed for another 10-year term after acceptable maintenance filings. RNL1, RNL2, and RNL3 indicate which renewal cycle (first, second, or third 10-year term) was recorded. The registration remains active. |
| Jan 21, 2016 | 89AG | REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED | The USPTO accepted your combined Section 8 declaration and Section 9 renewal application. The registration is renewed for another 10-year term. The next combined maintenance filing will be due at the following 10-year anniversary. |
| Jan 5, 2016 | EROP | TEAS RESPONSE TO OFFICE ACTION-POST REG RECEIVED | — |
| Dec 31, 2015 | PR89 | POST REGISTRATION ACTION MAILED - SEC. 8 & 9 | — |
| Dec 22, 2015 | E89R | TEAS SECTION 8 & 9 RECEIVED | — |
| Dec 3, 2015 | REM2 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED | — |
| Apr 20, 2012 | CHAN | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED | — |
| Apr 20, 2012 | COAR | TEAS CHANGE OF OWNER ADDRESS RECEIVED | — |
| Apr 30, 2010 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Apr 30, 2010 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Dec 19, 2007 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Nov 13, 2007 | RNL1 | REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS) | The trademark registration was renewed for another 10-year term after acceptable maintenance filings. RNL1, RNL2, and RNL3 indicate which renewal cycle (first, second, or third 10-year term) was recorded. The registration remains active. |
| Nov 13, 2007 | 89AG | REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED | The USPTO accepted your combined Section 8 declaration and Section 9 renewal application. The registration is renewed for another 10-year term. The next combined maintenance filing will be due at the following 10-year anniversary. |
| Nov 9, 2007 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| Oct 31, 2007 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Oct 31, 2007 | ASGN | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP | — |
| Aug 1, 2007 | PR89 | POST REGISTRATION ACTION MAILED - SEC. 8 & 9 | — |
| Jan 31, 2007 | PLGL | ASSIGNED TO PARALEGAL | — |
| Dec 1, 2006 | 89AF | REGISTERED - COMBINED SECTION 8 (10-YR) & SEC. 9 FILED | — |
| Dec 1, 2006 | E89R | TEAS SECTION 8 & 9 RECEIVED | — |
| Sep 13, 2006 | CFIT | CASE FILE IN TICRS | — |
| Sep 29, 2005 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Sep 29, 2005 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Feb 13, 2003 | C15A | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. | — |
| Nov 29, 2002 | 815F | REGISTERED - SEC. 8 (6-YR) & SEC. 15 FILED | — |
| Nov 29, 2002 | PAPER RECEIVED | — | |
| Sep 20, 2002 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| May 8, 2002 | PAPER RECEIVED | — | |
| Aug 14, 1997 | COC. | CORRECTION UNDER SECTION 7 - PROCESSED | — |
| Jan 2, 1997 | AMD7 | SEC 7 REQUEST FILED | — |
| Dec 3, 1996 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Sep 10, 1996 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Aug 9, 1996 | NPUB | NOTICE OF PUBLICATION | — |
| Jul 3, 1996 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Jun 25, 1996 | DOCK | ASSIGNED TO EXAMINER | — |