USPTO serial 75403034
FOR A BETTER RETURN ON CUSTOMERS
Reviewed by CopyMark Law Group
Status 606
- Filing date
- Status date
- Registration date
- —
- Examiner
- STINE, DAVID
- Law office
- FILE REPOSITORY (FRANCONIA)
What this means
This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.
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Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
JEFFREY N MAUSNER
JEFFREY N MAUSNER BERMAN BLANCHARD MAUSNER & RESSER LC4727 WILSHIRE BLVD STE 500LOS ANGELES, CA 90010-3874UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | COMPUTER SOFTWARE FOR USE IN MANAGING AND ACCESSING DATA BASES FOR PRODUCTS AND SERVICES THAT CUSTOMERS INQUIRE ABOUT FOR SALES, SERVICE, AND OR TECHNICAL SUPPORT, AND FOR PROVIDING DELIVERY OF THE PRODUCT, SERVICE, OR TECHNICAL SUPPORT TO THE CUSTOMER, FOR PROVIDING CUSTOMER SERVICES, SALES, AND SUPPORT, AND FOR PROVIDING EMPLOYEE TRAINING IN TELEMARKETING, TELECOMMUNICATIONS, AND TELESERVICING IN THE NATURE OF RECEIVING AND RESPONDING TO TELEPHONE AND GLOBAL COMPUTER NETWORK INQUIRIES FROM CUSTOMERS OF OTHER BUSINESSES; INTERACTIVE KIOSK SYSTEMS COMPRISED OF KIOSKS AND AUDIO-VISUAL COMMUNICATIONS EQUIPMENT, NAMELY, MONITORS, SPEAKERS, MICROPHONES, CAMERAS, COMPUTERS, AND COMPUTER SOFTWARE FOR USE IN ALLOWING A CUSTOMER OF OTHERS TO ACCESS A CUSTOMER SERVICE REPRESENTATIVE AT A REMOTE LOCATION BY AUDIO AND VIDEO AND ACCESS OTHER INFORMATION ABOUT PRODUCTS AND SERVICES, SALES AND SUPPORT, AND TO CONTROL THE AUDIO VISUAL COMMUNICATIONS BETWEEN KIOSKS | ACTIVE | — |
| 035 | TELEPHONE ANSWERING SERVICES; TELEMARKETING SERVICES; COMPUTERIZED DATABASE MANAGEMENT SERVICES; TELESERVICING, IN THE NATURE OF RECEIVING AND RESPONDING TO TELEPHONE AND GLOBAL COMPUTER NETWORK INQUIRIES FROM CUSTOMERS OF OTHER BUSINESSES; EMPLOYMENT AGENCY SERVICES; ADVERTISING AGENCY SERVICES, NAMELY, PROMOTING THE GOODS AND SERVICES OF AIRLINES, BANKS AND OTHER FINANCIAL SERVICES COMPANIES, TELEPHONE COMPANIES, COMPUTER AND TECHNOLOGY COMPANIES, UTILITY COMPANIES, MAIL AND PACKAGE DELIVERY COMPANIES, AND HEALTHCARE COMPANIES, THROUGH THE DISTRIBUTION OF PRINTED AND AUDIO VISUAL PROMOTIONAL MATERIALS AND BY RENDERING SALES PROMOTION ADVICE AND ASSISTANCE; MANAGEMENT OF CALL CENTERS FOR OTHERS; PROVIDING SALES PROMOTION ADVICE VIA TELEPHONE, GLOBAL COMPUTER NETWORK AND VIDEO TELECOMMUNICATION | ACTIVE | — |
| 038 | TELECOMMUNICATIONS SERVICES ALLOWING COMMUNICATIONS AMONG CUSTOMERS AND CUSTOMER SERVICE CENTERS, NAMELY, TELEPHONE AND GLOBAL COMPUTER NETWORK COMMUNICATION SERVICES | ACTIVE | — |
| 041 | PROVIDING EDUCATIONAL SEMINARS AND COURSES OF INSTRUCTION IN THE FIELDS OF TELEPHONE ANSWERING SERVICES, TELEMARKETING SERVICES, TELECOMMUNICATIONS, AND TELESERVICING IN THE NATURE OF RECEIVING AND RESPONDING TO TELEPHONE AND GLOBAL COMPUTER NETWORK INQUIRIES FROM CUSTOMERS OF OTHER BUSINESSES | ACTIVE | — |
| 042 | CONSULTING SERVICES IN THE FIELDS OF COMPUTER SOFTWARE, COMPUTER PROGRAMMING, COMPUTER SYSTEMS, DATABASE COMPILING AND MANAGEMENT AND INTERACTIVE ELECTRONIC KIOSK SYSTEMS; COMPUTER PROGRAMMING SERVICES; COMPUTER DATABASE COMPILATION AND DEVELOPMENT SERVICES; COMPUTER SYSTEMS DESIGN AND DEVELOPMENT SERVICES; RESEARCH AND PRODUCT DEVELOPMENT FOR OTHERS IN THE FIELDS OF TELEMARKETING AND TELESERVICING, IN THE NATURE OF RECEIVING AND RESPONDING TO TELEPHONE INQUIRIES FROM CUSTOMERS OF OTHER BUSINESSES; PROVIDING GENERAL INFORMATION AND TECHNICAL ASSISTANCE REGARDING PRODUCTS AND SERVICES VIA TELEPHONE, GLOBAL COMPUTER NETWORK AND VIDEO TELECOMMUNICATION | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by TeleTech Holdings, Inc.
- Other trademarks owned by TeleTech Holdings, Inc.
- Other trademarks in Class 009
- Other trademarks in Class 035
- Other trademarks in Class 038
- Other trademarks in Class 041
- Other trademarks in Class 042
- Similar marks named FOR A BETTER RETURN ON CUSTOMERS
- Prosecution event ABN6 explained
- Recently changed USPTO trademarks
- Recently filed trademarks
- Browse all trademark records
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| May 15, 2001 | ABN6 | ABANDONMENT - NO USE STATEMENT FILED | The intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window. |
| Jul 25, 2000 | NOAM | NOA MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| May 2, 2000 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Mar 31, 2000 | NPUB | NOTICE OF PUBLICATION | — |
| Jan 24, 2000 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Nov 12, 1999 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| May 17, 1999 | CNFR | FINAL REFUSAL MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Apr 14, 1999 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Oct 19, 1998 | CNRT | NON-FINAL ACTION MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 2, 1998 | DOCK | ASSIGNED TO EXAMINER | — |
| Sep 25, 1998 | DOCK | ASSIGNED TO EXAMINER | — |