USPTO serial 75474929
CUSTOMER RULES BASED
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- ENGEL, MICHAEL
- Law office
- FILE REPOSITORY (FRANCONIA)
What this means
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
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Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
CHARLES L WARNER
CHARLES L WARNER TROUTMAN SANDERS, LLPBANK OF AMERICA PLZ600 PEACHTREE ST NE STE 5200ATLANTA, GA 30308-2216Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | SOFTWARE, for organizing, directing and controlling communication, information, tasks, and interactions among computer related devices and persons; namely, computer software for providing and controlling customer's profiling and decision logic to manage relationships between call center operations and the user, for providing and controlling decision trees and paths for guiding the user in establishing parameters for call center operations, for organizing information, for directing information, for routing information, for controlling information, for directing communication, for organizing computer-operated tasks, for directing computer-operated tasks, for controlling computer-operated tasks, for executing computer-operated tasks, for providing and controlling graphical user interfaces for interaction with the user, and for providing and controlling other interfaces for interaction with user; namely, call centers and other computer related apparatus for organizing information, for directing information, for routing information, for controlling information, for directing communication, for organizing computer-operated tasks, for directing computer-operated tasks, for controlling computer-operated tasks, for executing computer-operated tasks, for providing graphical user interfaces for interaction with the user, for controlling graphical user interfaces for interaction with the user, for providing other interfaces for interaction with the user, and for controlling other interfaces for interaction with the user, namely, computers, computer terminals, workstations comprising a computer terminal with voice communications, memory devices, hard drives, tape drives, CD-ROM drives, data recorders, data players, data processors, voice recorders, voice players, voice processors, interactive controllers, voice controllers, data controllers, data routers, data switches, voice routers, voice switches, private branch exchanges (PBX), automatic call distributors (ACD), printers, modems, facsimile modems, and facsimile machine; and, namely, persons, such as users, who are involved with the programming and operation of call centers | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Mar 26, 2001 | ABN2 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Apr 4, 2000 | CNFR | FINAL REFUSAL MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Mar 28, 2000 | DOCK | ASSIGNED TO EXAMINER | — |
| Mar 6, 2000 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Oct 29, 1999 | CNRT | NON-FINAL ACTION MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 25, 1999 | DOCK | ASSIGNED TO EXAMINER | — |
| Oct 20, 1999 | DOCK | ASSIGNED TO EXAMINER | — |
| Sep 13, 1999 | DOCK | ASSIGNED TO EXAMINER | — |
| Jan 27, 1999 | CNRT | NON-FINAL ACTION MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jan 4, 1999 | DOCK | ASSIGNED TO EXAMINER | — |
| Dec 11, 1998 | DOCK | ASSIGNED TO EXAMINER | — |