USPTO serial 75749252
ONLINECUSTOMERSUPPORT
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- LOHR, AMY
- Law office
- FILE REPOSITORY (FRANCONIA)
What this means
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
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Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
D Peter Hochberg
D PETER HOCHBERG D PETER HOCHBERG CO LPATHE BAKER BLDG1940 E SIXTH ST SIXTH FLCLEVELAND, OH 44114Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 042 | Computer software design for others for the purpose of the following-- monitoring and managing messages between customer service agents and customers via a web based browser, translating the language of labels in customer service pages, translating application data and free form text to other languages, responding to queries from telephone or from a world wide computer network from an end user of a client's products or services, transferring telephone calls or messages to a customer service agent's location, off-loading telephone calls and messages during peak traffic times, providing customer service tools, and sorting and retrieving reports; and computer programming for others for the purpose of the following-- monitoring and managing messages between customer service agents and customers via a web based browser, translating the language of labels in customer service pages, translating application data and fee form text to other languages, responding to queries from telephone or from a world wide computer network from an end user of a client's products or services, transferring telephone calls and messages during peak traffic times, providing customer service tools, and sorting and retrieving reports | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Mar 7, 2002 | PAPER RECEIVED | — | |
| May 22, 2001 | ABN2 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Sep 29, 2000 | CNFR | FINAL REFUSAL MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Jun 9, 2000 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Dec 7, 1999 | CNRT | NON-FINAL ACTION MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Nov 22, 1999 | DOCK | ASSIGNED TO EXAMINER | — |
| Nov 12, 1999 | DOCK | ASSIGNED TO EXAMINER | — |
| Oct 27, 1999 | DOCK | ASSIGNED TO EXAMINER | — |