USPTO serial 75844973
ACQUISITION OPTIMIZATION RETENTION CENTRAL CUSTOMER CARE DATABASE LEAD MANAGEMENT ORDER ENTRY INITIATION/WELCOME DEALER/OUTLET LOCATE CREDIT & COLLECTIONS MARKETING RESEARCH CROSS/UP/NEXT SELLING REFERRAL MANAGEMENT CUSTOMER SATISFACTION MGMT. CHANNEL MGM
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- KOVALSKY, LAURA G
- Law office
- FILE REPOSITORY (FRANCONIA)
What this means
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
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Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Cynthia K Nicholson
ANN K FORD ESQ PIPER RUDNICK LLP1200 NINETEENTH ST NWWASHINGTON, DC 20036-2412UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 035 | BUSINESS MARKETING CONSULTING SERVICES PERTAINING TO CUSTOMER RELATIONSHIP MANAGEMENT FOR OTHERS; BUSINESS MARKETING CONSULTING SERVICES, NAMELY, DATABASE MARKETING; TELEMARKETING SERVICES; TELESERVICING FOR OTHERS, NAMELY, INITIATING, RECEIVING AND RESPONDING TO TELEPHONE AND TELEFACSIMILE COMMUNICATIONS AND INQUIRIES TO AND FROM CUSTOMERS OF OTHER BUSINESSES; PROMOTING THE GOODS AND SERVICES OF OTHERS VIA DIRECT MAIL AND TELEPHONE; PROMOTING THE GOODS AND SERVICES OF OTHERS VIA AN ON-LINE ELECTRONIC COMMUNICATIONS NETWORK BY INITIATING, RECEIVING AND RESPONDING TO ON-LINE INQUIRIES TO AND FROM CUSTOMERS OF OTHER BUSINESSES; CONDUCTING PRIMARY AND SECONDARY BUSINESS RESEARCH; OPERATING AND MANAGING TELEPHONE CALL CENTERS; CUSTOMER SERVICE FULFILLMENT SERVICES FOR OTHERS | ACTIVE | Dec 1, 1999 |
| 041 | TRAINING AND EDUCATIONAL INSTRUCTION IN THE FIELDS OF TELEMARKETING AND TELESERVICING | ACTIVE | Dec 1, 1999 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by Sky Alland Research, Inc.
- Other trademarks owned by ISKY, INC.
- Other trademarks owned by ISKY, INC.
- Other trademarks in Class 035
- Other trademarks in Class 041
- Similar marks named ACQUISITION OPTIMIZATION RETENTION CENTRAL CUSTOMER CARE DATABASE LEAD MANAGEMENT ORDER ENTRY INITIATION/WELCOME DEALER/OUTLET LOCATE CREDIT & COLLECTIONS MARKETING RESEARCH CROSS/UP/NEXT SELLING REFERRAL MANAGEMENT CUSTOMER SATISFACTION MGMT. CHANNEL MGM
- Prosecution event ABN2 explained
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Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Jan 22, 2003 | ABN2 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Aug 6, 2002 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| May 8, 2002 | CNFR | FINAL REFUSAL MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Mar 26, 2002 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Feb 1, 2002 | CNRT | NON-FINAL ACTION MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jan 24, 2002 | SUPC | STATEMENT OF USE PROCESSING COMPLETE | — |
| Jan 9, 2002 | IUAF | USE AMENDMENT FILED | — |
| Oct 16, 2001 | NOAM | NOA MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Jul 24, 2001 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Jul 11, 2001 | NPUB | NOTICE OF PUBLICATION | — |
| Apr 9, 2001 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Feb 28, 2001 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Aug 29, 2000 | CNRT | NON-FINAL ACTION MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Aug 25, 2000 | DOCK | ASSIGNED TO EXAMINER | — |
| Apr 13, 2000 | DOCK | ASSIGNED TO EXAMINER | — |
| Apr 10, 2000 | DOCK | ASSIGNED TO EXAMINER | — |
| Apr 7, 2000 | DOCK | ASSIGNED TO EXAMINER | — |
| Apr 7, 2000 | DOCK | ASSIGNED TO EXAMINER | — |