Drawing for CUSTOMER CARE MEANS BUSINESS

USPTO serial 76022335

CUSTOMER CARE MEANS BUSINESS

Reviewed by CopyMark Law Group

Status 606
Filing date
Status date
Registration date
—
Examiner
HICKEY,TONI
Law office
DIVISIONAL UNIT

What this means

This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.

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Owner

Attorney of record

The USPTO lists this attorney as the applicant's representative for correspondence on this application.

Cynthia K. Nicholson

ANN K FORD ESQ PIPER RUDNICK LLP1200 NINETEENTH ST NWWASHINGTON, DC 20036-2412UNITED STATES

Goods and services

ClassDescriptionStatusFirst use
035Business marketing consulting services pertaining to customer relationship management for others; business marketing consulting services, namely, database marketing; telemarketing services; teleservicing for others, namely, initiating, receiving and responding to telephone and telefacsimile communications and inquiries to and from customers of other businesses; promoting the goods and services of others via direct mail advertising and conducting promotional customer telephone calling; promoting the goods and services of others via an on-line electronic communications network by providing product and service information for their customers; conducting primary and secondary business research; operating and managing telephone call centers for others; customer service fulfillment services for others, namely, responding to and confirming and filling customer orders for othersACTIVE—
041Training and educational instruction in the fields of telemarketing and teleservicingACTIVE—

Related trademarks

CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.

Prosecution history

Latest event (MAB6): The intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.

DateCodeEventWhat it means
Mar 9, 2005MAB6ABANDONMENT NOTICE MAILED - NO USE STATEMENT FILEDThe intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.
Mar 9, 2005ABN6ABANDONMENT - NO USE STATEMENT FILEDThe intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.
Jul 1, 2004EX2GSOU EXTENSION 2 GRANTED—
Jun 25, 2004CFITCASE FILE IN TICRS—
Jun 10, 2004EXT2SOU EXTENSION 2 FILED—
Jun 10, 2004MAILPAPER RECEIVED—
Jan 15, 2004EX1GSOU EXTENSION 1 GRANTED—
Dec 9, 2003EXT1SOU EXTENSION 1 FILED—
Dec 9, 2003MAILPAPER RECEIVED—
Jun 10, 2003NOAMNOA MAILED - SOU REQUIRED FROM APPLICANTA Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date.
Mar 18, 2003PUBOPUBLISHED FOR OPPOSITIONYour mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance.
Feb 26, 2003NPUBNOTICE OF PUBLICATION—
Jan 25, 2003CNSAAPPROVED FOR PUB - PRINCIPAL REGISTER—
Dec 3, 2002CRFACORRESPONDENCE RECEIVED IN LAW OFFICE—
Dec 3, 2002MAILPAPER RECEIVED—
Aug 6, 2002TCCATEAS CHANGE OF CORRESPONDENCE RECEIVED—
Jun 3, 2002CNFRFINAL REFUSAL MAILEDA final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon.
May 23, 2002DOCKASSIGNED TO EXAMINER—
Mar 12, 2002CRFACORRESPONDENCE RECEIVED IN LAW OFFICE—
Mar 12, 2001CRFACORRESPONDENCE RECEIVED IN LAW OFFICE—
Sep 13, 2000CNRTNON-FINAL ACTION MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Sep 13, 2000DOCKASSIGNED TO EXAMINER—

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