USPTO serial 76237049
SMARTISSUE
Reviewed by CopyMark Law Group
Reg. 2811109Status 710
- Filing date
- Status date
- Registration date
- Feb 3, 2004
- Examiner
- AIKENS, RONALD E
- Law office
- POST REGISTRATION
What this means
Status 710 means the registration was cancelled because a required Section 8 declaration of continued use was not filed within the deadline (including any grace period). The federal registration is no longer active. Evaluate filing a new application if you still use the mark, or petition if cancellation was erroneous. Consult counsel on remaining common-law rights.
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Current trademark owner
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Owner
Redwood City, CA
Redwood City, CA
REDWOOD CITY, CA
REDWOOD CITY, CA
INDIANAPOLIS, IN
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Thomas A. Walsh
Thomas A. Walsh Ice Miller LLPOne American SquareSuite 2900Indianapolis, IN 46282-0200Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | computer software, namely computer software for use in computer systems management that automates the resolution and management of support and service requests in computing environments, and for use in connecting users to the Internet | SECTION 8 - CANCELLED | Oct 27, 2003 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by Support.com, Inc.
- Other trademarks owned by Support.com, Inc.
- Other trademarks owned by SUPPORTSOFT, INC.
- Other trademarks owned by SUPPORTSOFT, INC.
- Other trademarks owned by CONSONA CRM INC.
- Other trademarks in Class 009
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Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Dec 28, 2016 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Sep 5, 2014 | CAEX | CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9 | — |
| Mar 5, 2014 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Apr 3, 2013 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Feb 16, 2011 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Jun 2, 2010 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Aug 25, 2009 | 8.OK | REGISTERED - SEC. 8 (6-YR) ACCEPTED | The USPTO accepted your Section 8 declaration showing the mark is still in use in commerce (or excusable nonuse). This satisfies the six-year maintenance requirement and keeps the registration active until the next renewal deadline. |
| Aug 17, 2009 | PLGL | ASSIGNED TO PARALEGAL | — |
| Aug 12, 2009 | ES8R | TEAS SECTION 8 RECEIVED | — |
| Jul 24, 2009 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jul 24, 2009 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Jul 15, 2009 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Jul 8, 2009 | ASGN | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP | — |
| Jan 27, 2009 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jan 27, 2009 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Jun 5, 2007 | CFIT | CASE FILE IN TICRS | — |
| Feb 3, 2004 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Dec 8, 2003 | CNPR | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED | — |
| Dec 5, 2003 | DOCK | ASSIGNED TO EXAMINER | — |
| Nov 25, 2003 | SUPC | STATEMENT OF USE PROCESSING COMPLETE | — |
| Nov 25, 2003 | IUAF | USE AMENDMENT FILED | — |
| Nov 25, 2003 | EISU | TEAS STATEMENT OF USE RECEIVED | The applicant filed a Statement of Use with specimens showing the mark in actual commerce. The USPTO will review the filing for compliance. If accepted, the mark can proceed to registration; if deficient, the USPTO may issue a requirement or office action. |
| Nov 7, 2003 | EX2G | SOU EXTENSION 2 GRANTED | — |
| Oct 29, 2003 | EXT2 | SOU EXTENSION 2 FILED | — |
| Oct 29, 2003 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| May 20, 2003 | EX1G | SOU EXTENSION 1 GRANTED | — |
| Apr 15, 2003 | EXT1 | SOU EXTENSION 1 FILED | — |
| Apr 15, 2003 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Oct 29, 2002 | NOAM | NOA MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Sep 26, 2002 | PAPER RECEIVED | — | |
| Aug 6, 2002 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Jul 17, 2002 | NPUB | NOTICE OF PUBLICATION | — |
| Apr 30, 2002 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Mar 22, 2002 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Feb 4, 2002 | CNFR | FINAL REFUSAL MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Nov 6, 2001 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Jun 20, 2001 | CNRT | NON-FINAL ACTION MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jun 14, 2001 | DOCK | ASSIGNED TO EXAMINER | — |