USPTO serial 76251727
SMARTRESULT
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- Nov 30, 2004
- Examiner
- AIKENS, RONALD E
- Law office
- TMEG LAW OFFICE 103
What this means
Status 710 means the registration was cancelled because a required Section 8 declaration of continued use was not filed within the deadline (including any grace period). The federal registration is no longer active. Evaluate filing a new application if you still use the mark, or petition if cancellation was erroneous. Consult counsel on remaining common-law rights.
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Owner
INDIANAPOLIS, IN
Redwood City, CA
Redwood City, CA
REDWOOD CITY, CA
REDWOOD CITY, CA
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Bradley M. Stohry
Bradley M. Stohry ICE MILLER LLPOne American SquareSuite 2900INDIANAPOLIS, IN 46282-0200Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Computer software, namely computer software for use in computer systems management that automates the resolution and management of support and service requests in computing environments, enables computer support and service over computer networks and automates the exchange of information over computer networks | SECTION 8 - CANCELLED | Jul 29, 2004 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by CONSONA CRM INC.
- Other trademarks owned by Support.com, Inc.
- Other trademarks owned by Support.com, Inc.
- Other trademarks owned by SUPPORTSOFT, INC.
- Other trademarks owned by SUPPORTSOFT, INC.
- Other trademarks in Class 009
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Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Dec 28, 2016 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Jul 3, 2015 | CAEX | CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9 | — |
| Mar 5, 2014 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Apr 3, 2013 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Feb 16, 2011 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Jul 14, 2010 | C15A | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. | — |
| Jun 30, 2010 | APRE | CASE ASSIGNED TO POST REGISTRATION PARALEGAL | — |
| Jun 14, 2010 | E815 | TEAS SECTION 8 & 15 RECEIVED | — |
| Jun 2, 2010 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Jul 24, 2009 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jul 24, 2009 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Jul 15, 2009 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Jul 8, 2009 | ASGN | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP | — |
| Jan 27, 2009 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jan 27, 2009 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Nov 30, 2004 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Sep 28, 2004 | REGV | LAW OFFICE REGISTRATION REVIEW COMPLETED | — |
| Sep 27, 2004 | ALIE | ASSIGNED TO LIE | — |
| Sep 18, 2004 | CNPR | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED | — |
| Sep 16, 2004 | DOCK | ASSIGNED TO EXAMINER | — |
| Sep 14, 2004 | SUPC | STATEMENT OF USE PROCESSING COMPLETE | — |
| Aug 31, 2004 | IUAF | USE AMENDMENT FILED | — |
| Aug 31, 2004 | EISU | TEAS STATEMENT OF USE RECEIVED | The applicant filed a Statement of Use with specimens showing the mark in actual commerce. The USPTO will review the filing for compliance. If accepted, the mark can proceed to registration; if deficient, the USPTO may issue a requirement or office action. |
| Aug 19, 2004 | EX4G | SOU EXTENSION 4 GRANTED | — |
| Jul 27, 2004 | CFIT | CASE FILE IN TICRS | — |
| Jul 20, 2004 | EXT4 | SOU EXTENSION 4 FILED | — |
| Jul 20, 2004 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Apr 26, 2004 | DOCK | ASSIGNED TO EXAMINER | — |
| Jan 20, 2004 | EX3G | SOU EXTENSION 3 GRANTED | — |
| Jan 20, 2004 | EXT3 | SOU EXTENSION 3 FILED | — |
| Jan 20, 2004 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Jul 15, 2003 | EX2G | SOU EXTENSION 2 GRANTED | — |
| Jul 9, 2003 | EXT2 | SOU EXTENSION 2 FILED | — |
| Jul 8, 2003 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Mar 21, 2003 | EX1G | SOU EXTENSION 1 GRANTED | — |
| Jan 21, 2003 | EXT1 | SOU EXTENSION 1 FILED | — |
| Jan 21, 2003 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Sep 26, 2002 | PAPER RECEIVED | — | |
| Jul 23, 2002 | NOAM | NOA MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Apr 30, 2002 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Apr 10, 2002 | NPUB | NOTICE OF PUBLICATION | — |
| Jan 16, 2002 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Nov 6, 2001 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Jul 17, 2001 | CNRT | NON-FINAL ACTION MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jul 9, 2001 | DOCK | ASSIGNED TO EXAMINER | — |
| Jul 3, 2001 | DOCK | ASSIGNED TO EXAMINER | — |