Drawing for GUIDING CUSTOMER CONVERSATIONS

USPTO serial 76389283

GUIDING CUSTOMER CONVERSATIONS

Reviewed by CopyMark Law Group

Reg. 2774037Status 710
Filing date
Status date
Registration date
Oct 14, 2003
Examiner
ENGEL, MICHAEL
Law office
GENERIC WEB UPDATE

What this means

Status 710 means the registration was cancelled because a required Section 8 declaration of continued use was not filed within the deadline (including any grace period). The federal registration is no longer active. Evaluate filing a new application if you still use the mark, or petition if cancellation was erroneous. Consult counsel on remaining common-law rights.

Status 710: Status 710 means the registration was cancelled because a required Section 8 declaration of continued use was not filed within the deadline (including any grace period). The federal registration is no longer active.

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Owner

Attorney of record

The USPTO lists this attorney as the applicant's representative for correspondence on this application.

David M. Perry

David M. Perry Blank Rome LLPOne Logan Square8th FloorPhiladelphia, PA 19103

Goods and services

ClassDescriptionStatusFirst use
009Prerecorded [ videotapes, audio tapes and ] CD-ROMs featuring training materials and presentations in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, business training and business education; computer software for use in training and education in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, business training and business educationSECTION 8 - CANCELLED—
016Publications, namely,[ textbooks, ] pamphlets, brochures, [ newsletters, journals and magazines ] dealing with management, supervisory and interpersonal skills, sales, customer service, business management, business training and business educationSECTION 8 - CANCELLED—
035[ Business consulting services in the fields of management, supervisory and interpersonal skills, sales, customer service, business management ]SECTION 8 - CANCELLED—
041Educational services, namely, arranging and conducting training classes and seminars in the fields of management, supervisory and interpersonal skills, sales, customer service and business management; [ consultation services in the fields of business training and business education ]SECTION 8 - CANCELLED—

Related trademarks

CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.

Prosecution history

DateCodeEventWhat it means
Apr 26, 2024CAEXCANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9—
Apr 12, 2023CHANAPPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED—
Apr 12, 2023TCCATEAS CHANGE OF CORRESPONDENCE RECEIVED—
Apr 12, 2023ARAAATTORNEY/DOM.REP.REVOKED AND/OR APPOINTEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Apr 12, 2023REAPTEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED—
Apr 12, 2023COARTEAS CHANGE OF OWNER ADDRESS RECEIVED—
Oct 14, 2022REM2COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED—
Nov 4, 2020ASGNAUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP—
Dec 25, 2019ASCKASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY—
Dec 18, 2019ASGNAUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP—
Mar 1, 2017ASCKASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY—
Sep 23, 2015ASCKASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY—
Apr 29, 2014NA89NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED—
Apr 29, 2014RNL1REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)The trademark registration was renewed for another 10-year term after acceptable maintenance filings. RNL1, RNL2, and RNL3 indicate which renewal cycle (first, second, or third 10-year term) was recorded. The registration remains active.
Apr 29, 201489AGREGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTEDThe USPTO accepted your combined Section 8 declaration and Section 9 renewal application. The registration is renewed for another 10-year term. The next combined maintenance filing will be due at the following 10-year anniversary.
Apr 29, 2014APRECASE ASSIGNED TO POST REGISTRATION PARALEGAL—
Apr 14, 201489AFREGISTERED - COMBINED SECTION 8 (10-YR) & SEC. 9 FILED—
Apr 14, 2014E89RTEAS SECTION 8 & 9 RECEIVED—
Nov 25, 2008C15PREGISTERED - PARTIAL SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.—
Nov 20, 2008PLGLASSIGNED TO PARALEGAL—
Nov 12, 2008815FREGISTERED - SEC. 8 (6-YR) & SEC. 15 FILED—
Nov 12, 2008E815TEAS SECTION 8 & 15 RECEIVED—
Aug 8, 2008CFITCASE FILE IN TICRS—
Aug 13, 2004TCCATEAS CHANGE OF CORRESPONDENCE RECEIVED—
Oct 14, 2003R.PRREGISTERED-PRINCIPAL REGISTERYour trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive.
Aug 18, 2003CNPRALLOWED PRINCIPAL REGISTER - SOU ACCEPTED—
Aug 11, 2003SUPCSTATEMENT OF USE PROCESSING COMPLETE—
Jul 9, 2003EX1GSOU EXTENSION 1 GRANTED—
Jul 1, 2003IUAFUSE AMENDMENT FILED—
Jul 1, 2003EXT1SOU EXTENSION 1 FILED—
Jul 1, 2003EISUTEAS STATEMENT OF USE RECEIVEDThe applicant filed a Statement of Use with specimens showing the mark in actual commerce. The USPTO will review the filing for compliance. If accepted, the mark can proceed to registration; if deficient, the USPTO may issue a requirement or office action.
Jul 1, 2003EEXTSOU TEAS EXTENSION RECEIVEDThe applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use.
Jan 21, 2003NOAMNOA MAILED - SOU REQUIRED FROM APPLICANTA Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date.
Oct 29, 2002PUBOPUBLISHED FOR OPPOSITIONYour mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance.
Oct 9, 2002NPUBNOTICE OF PUBLICATION—
Aug 19, 2002CNSAAPPROVED FOR PUB - PRINCIPAL REGISTER—
Aug 9, 2002CNEAEXAMINER'S AMENDMENT MAILED—
Aug 2, 2002DOCKASSIGNED TO EXAMINER—

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