Drawing for SUPPORTFORCE

USPTO serial 76601858

SUPPORTFORCE

Reviewed by CopyMark Law Group

Status 606
Filing date
Status date
Registration date
—
Examiner
DALIER, JOHN DAVID
Law office
INTENT TO USE SECTION

What this means

This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.

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Owner

Attorney of record

The USPTO lists this attorney as the applicant's representative for correspondence on this application.

Heather A. Dunn

HEATHER A DUNN GRAY CARY WARE & FREIDENRICH LLP153 TOWNSEND ST STE 800SAN FRANCISCO, CA 94107-1907UNITED STATES

Goods and services

ClassDescriptionStatusFirst use
035BUSINESS MANAGEMENT SERVICES, NAMELY, PROVIDING CUSTOMER RELATIONSHIP MANAGEMENT SERVICES, CUSTOMER SUPPORT MANAGEMENT SERVICES AND SALES SUPPORT MANAGEMENT SERVICES; BUSINESS MANAGEMENT CONSULTING SERVICES RELATING TO CUSTOMER RELATIONSHIP MANAGEMENT, CUSTOMER SUPPORT MANAGEMENT, SALES SUPPORT MANAGEMENT, AND MARKETING AUTOMATION; PROVIDING A WEBSITE WITH GENERAL INFORMATION OF INTEREST TO THE FIELDS OF ADVERTISING, MARKETING AND BUSINESS SERVICESACTIVE—
042PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE TO STORE, MANAGE, TRACK, ANALYZE AND REPORT DATA IN THE FIELDS OF CUSTOMER SUPPORT, MARKETING, PROMOTION, SALES; CUSTOMER INFORMATION, CUSTOMER RELATIONSHIP MANAGEMENT, SALES SUPPORT AND EMPLOYEE EFFICIENCY; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE TO FACILITATE COMMUNICATING AMONG PEER PROFESSIONALS IN THE CUSTOMER SUPPORT, ADVERTISING, MARKETING AND BUSINESS SERVICES FIELDS; PROVIDING AN ONLINE DATABASE OF COMPUTER APPLICATION PROBLEMS AND SOLUTIONS TO ENABLE SUPPORT PERSONNEL TO RESPOND TO CUSTOMER INQUIRIES, MANAGE CUSTOMER INQUIRIES, AND RESOLVE CUSTOMER PROBLEMS; PROVIDING TEMPORARY USE OF ONLINE NON-DOWNLOADABLE SOFTWARE FOR TROUBLESHOOTING COMPUTER APPLICATION PROBLEMS AND ANSWERING COMPUTER APPLICATION QUESTIONS; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE FOR COMPUTER TELEPHONY INTEGRATION, NAMELY, TO ALLOW INTERFACING AMONG COMPUTERS, COMPUTER NETWORKS, TELEPHONES, TELEPHONE ACCESSORIES, AND TELECOMMUNICATIONS NETWORKS, IN THE FIELDS OF CUSTOMER SUPPORT AND CUSTOMER RELATIONSHIP MANAGEMENTACTIVE—

Related trademarks

CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.

Prosecution history

Latest event (MAB6): The intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.

DateCodeEventWhat it means
Nov 15, 2006MAB6ABANDONMENT NOTICE MAILED - NO USE STATEMENT FILEDThe intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.
Nov 15, 2006ABN6ABANDONMENT - NO USE STATEMENT FILEDThe intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.
Mar 7, 2006EX1GSOU EXTENSION 1 GRANTED—
Mar 7, 2006EXT1SOU EXTENSION 1 FILED—
Mar 7, 2006EEXTSOU TEAS EXTENSION RECEIVEDThe applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use.
Sep 13, 2005NOAMNOA MAILED - SOU REQUIRED FROM APPLICANTA Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date.
Jun 21, 2005PUBOPUBLISHED FOR OPPOSITIONYour mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance.
Jun 1, 2005NPUBNOTICE OF PUBLICATION—
Mar 4, 2005PREVLAW OFFICE PUBLICATION REVIEW COMPLETED—
Mar 4, 2005ALIEASSIGNED TO LIE—
Feb 26, 2005ALIEASSIGNED TO LIE—
Feb 25, 2005ALIEASSIGNED TO LIE—
Feb 17, 2005DOCKASSIGNED TO EXAMINER—
Feb 16, 2005CNSAAPPROVED FOR PUB - PRINCIPAL REGISTER—
Feb 16, 2005XAECEXAMINER'S AMENDMENT ENTERED—
Feb 15, 2005ALIEASSIGNED TO LIE—
Feb 15, 2005CNEAEXAMINER'S AMENDMENT MAILED—
Feb 14, 2005CNEAEXAMINERS AMENDMENT -WRITTEN—
Feb 14, 2005DOCKASSIGNED TO EXAMINER—
Sep 15, 2004ACECAMENDMENT FROM APPLICANT ENTERED—
Sep 3, 2004MAILPAPER RECEIVED—
Aug 4, 2004AMPXPRELIMINARY/VOLUNTARY AMENDMENT - ENTERED—
Aug 4, 2004CRFACORRESPONDENCE RECEIVED IN LAW OFFICE—
Aug 4, 2004MAILPAPER RECEIVED—
Jul 22, 2004NWAPNEW APPLICATION ENTERED—

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