USPTO serial 76601927
Reviewed by CopyMark Law Group
This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.
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San Francisco, CA
San Francisco, CA
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Heather A. Dunn
HEATHER A DUNN GRAY CARY WARE & FREIDENRICH LLP153 TOWNSEND ST STE 800SAN FRANCISCO, CA 94107-1957UNITED STATES| Class | Description | Status | First use |
|---|---|---|---|
| 035 | BUSINESS MANAGEMENT SERVICES, NAMELY, PROVIDING CUSTOMER RELATIONSHIP MANAGEMENT SERVICES, CUSTOMER SUPPORT MANAGEMENT SERVICES AND SALES SUPPORT MANAGEMENT SERVICES; BUSINESS MANAGEMENT CONSULTING SERVICES RELATING TO CUSTOMER RELATIONSHIP MANAGEMENT, CUSTOMER SUPPORT MANAGEMENT, SALES SUPPORT MANAGEMENT, AND MARKETING AUTOMATION; PROVIDING A WEBSITE WITH GENERAL INFORMATION OF INTEREST TO THE FIELDS OF ADVERTISING, MARKETING AND BUSINESS SERVICES | ACTIVE | — |
| 042 | PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE TO STORE, MANAGE, TRACK, ANALYZE AND REPORT DATA IN THE FIELDS OF CUSTOMER SUPPORT, MARKETING, PROMOTION, SALES, CUSTOMER INFORMATION, CUSTOMER RELATIONSHIP MANAGEMENT, SALES SUPPORT AND EMPLOYEE EFFICIENCY; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE TO FACILITATE COMMUNICATING AMONG PEER PROFESSIONALS IN THE CUSTOMER SUPPORT, ADVERTISING, MARKETING AND BUSINESS SERVICES FIELDS; PROVIDING AN ONLINE DATABASE OF COMPUTER APPLICATION PROBLEMS AND SOLUTIONS TO ENABLE SUPPORT PERSONNEL TO RESPOND TO CUSTOMER INQUIRIES, MANAGE CUSTOMER INQUIRIES, AND RESOLVE CUSTOMER PROBLEMS; PROVIDING TEMPORARY USE OF ONLINE NON-DOWNLOADABLE SOFTWARE FOR TROUBLESHOOTING COMPUTER APPLICATION PROBLEMS AND ANSWERING COMPUTER APPLICATION QUESTIONS; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE FOR COMPUTER TELEPHONY INTEGRATION, NAMELY, TO ALLOW INTERFACING AMONG COMPUTERS, COMPUTER NETWORKS, TELEPHONES, TELEPHONE ACCESSORIES, AND TELECOMMUNICATIONS NETWORKS, IN THE FIELDS OF CUSTOMER SUPPORT AND CUSTOMER RELATIONSHIP MANAGEMENT | ACTIVE | — |
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
| Date | Code | Event | What it means |
|---|---|---|---|
| Jul 31, 2006 | MAB6 | ABANDONMENT NOTICE MAILED - NO USE STATEMENT FILED | The intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window. |
| Jul 31, 2006 | ABN6 | ABANDONMENT - NO USE STATEMENT FILED | The intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window. |
| Nov 29, 2005 | NOAM | NOA MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Sep 6, 2005 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Aug 17, 2005 | NPUB | NOTICE OF PUBLICATION | — |
| May 3, 2005 | PREV | LAW OFFICE PUBLICATION REVIEW COMPLETED | — |
| Apr 22, 2005 | ALIE | ASSIGNED TO LIE | — |
| Apr 20, 2005 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Apr 13, 2005 | ACEC | AMENDMENT FROM APPLICANT ENTERED | — |
| Mar 24, 2005 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Mar 24, 2005 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Feb 18, 2005 | CNRT | NON-FINAL ACTION MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Feb 18, 2005 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Feb 14, 2005 | DOCK | ASSIGNED TO EXAMINER | — |
| Sep 17, 2004 | ACEC | AMENDMENT FROM APPLICANT ENTERED | — |
| Sep 3, 2004 | PAPER RECEIVED | — | |
| Aug 4, 2004 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Aug 4, 2004 | PAPER RECEIVED | — | |
| Jul 23, 2004 | NWAP | NEW APPLICATION ENTERED | — |