Drawing for SERVICEDESK

USPTO serial 76619083

SERVICEDESK

Reviewed by CopyMark Law Group

Filing date
Status date
Registration date
—
Examiner
KEATING, MICHAEL P
Law office
TMEG LAW OFFICE 101 - EXAMINING ATTORNEY ASSIGNED

What this means

These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.

Status 602: These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances.

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If you own this trademark, we can monitor new filings and help with USPTO deadlines. If you do not, we can file a new U.S. application.

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File a new U.S. trademark application, or speak with our attorneys.

Owner

Attorney of record

The USPTO lists this attorney as the applicant's representative for correspondence on this application.

Stephen G. Janoski

STEPHEN G JANOSKI ROYLANCE, ABRAMS, BERDO & GOODMAN1300 19TH ST NW STE 600WASHINGTON, DC 20036-1649UNITED STATES

Goods and services

ClassDescriptionStatusFirst use
009COMPUTER SOFTWARE FOR PRIORITIZING CUSTOMER COMMUNICATIONS IN MULTIPLE MEDIA TYPES; COMPUTER SOFTWARE FOR FACILITATING INTERACTIVE COMMUNICATION, NAMELY, CHAT, ELECTRONIC MAIL, VOICE, INSTANT MESSAGES, TEXT TRANSFER, DATA TRANSFER, MULTIMEDIA TRANSFER, LIVE COLLABORATION, VIDEO CONFERENCING, VIDEO TRANSMISSION, MOTION PICTURE TRANSMISSION, MUSIC TRANSMISSION AND AUDIO OVER A GLOBAL COMPUTER INFORMATION NETWORK AND OTHER NETWORKS; COMPUTER SOFTWARE FOR ORGANIZING, DIRECTING, AND CONTROLLING COMMUNICATION, INFORMATION, DATA, CONTENT, TASKS, AND INTERACTION BETWEEN REMOTE SITES AND BETWEEN REMOTE SITES AND A CENTRAL LOCATION IN THE FIELD OF CUSTOMER SERVICE MANAGEMENT; COMPUTER HARDWARE AND SOFTWARE FOR INTERACTIVE COMPUTERIZED VOICE PROCESSING AND RESPONSE SYSTEMS FOR FACILITATING INTERACTIVE COMMUNICATION BY FINANCIAL SERVICE PROVIDERS, BANKING SERVICE PROVIDERS, INVESTMENT SERVICE PROVIDERS, INSURANCE SERVICE PROVIDERS, TELECOMMUNICATIONS SERVICE PROVIDERS, RETAIL STORES, MEDICAL CENTERS, HOSPITALS, RETAIL PHARMACIES, HEALTH CARE SERVICES PROVIDERS, EMERGENCY MEDICAL, FIRE, POLICE AND RESCUE SERVICE PROVIDERS AND GOVERNMENT AGENCIES; EMERGENCY COMMUNICATIONS SYSTEMS COMPRISED OF COMPUTER OPERATING SOFTWARE, AUDIO RESPONSE PROCESSORS, DISK CONTROLLER BOARDS, HARD DISK DRIVES, CENTRAL PROCESSING UNITS, ETHERNET LAN BOARDS, LINE CARDS, MONOCHROME/PARALLEL BOARDS, CACHE CONTROLLERS, FAX CARDS, TAPE DRIVES, AND INSTRUCTION MANUALS SOLD AS A UNIT THEREWITH; COMPUTER PROGRAMS FOR ASSISTING IN THE INSTALLATION, CONFIGURATION AND MODIFICATION OF VOICE MESSAGING AND VOICE RESPONSE TELEPHONE SYSTEMS; COMPUTER SOFTWARE FOR USE IN CUSTOMER SERVICE CENTERS TO RECEIVE CUSTOMER CONTACTS THROUGH TELEPHONE CALLS, WORLD WIDEWEB CONTACTS, E-MAIL CONTACTS, FAX TRANSMISSIONS, AND VIDEO TRANSMISSIONS, MAINTAIN THE CONTACTS IN A COMMON QUEUE, AND DISTRIBUTE THE QUEUED CONTACTS TO APPROPRIATE REPRESENTATIVES OF FINANCIAL SERVICE PROVIDERS, BANKING SERVICE PROVIDERS, INVESTMENT SERVICE PROVIDERS, INSURANCE SERVICE PROVIDERS, TELECOMMUNICATIONS SERVICE PROVIDERS, RETAIL STORES, MEDICAL CENTERS, HOSPITALS, RETAIL PHARMACIES, HEALTH CARE SERVICES PROVIDERS, EMERGENCY MEDICAL, FIRE, POLICE AND RESCUE SERVICE PROVIDERS AND GOVERNMENT AGENCIESACTIVE—
035PROVIDING MARKETING PLANS AND BUSINESS MANAGEMENT SERVICES, NAMELY, SALES SUPPORT SERVICES TO THIRD PARTIES IN THE INTERACTIVE COMMUNICATIONS SYSTEMS FIELDACTIVE—
038CONSULTATION SERVICES IN THE FIELD OF VOICE PROCESSING SYSTEMSACTIVE—

Related trademarks

CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.

Prosecution history

Latest event (MAB2): The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time.

DateCodeEventWhat it means
Aug 22, 2006MAB2ABANDONMENT NOTICE MAILED - FAILURE TO RESPONDThe trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time.
Aug 22, 2006ABN2ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSEThe trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time.
Jan 24, 2006CNRTNON-FINAL ACTION MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Jan 23, 2006CNRTNON-FINAL ACTION WRITTENA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Jan 3, 2006ACECAMENDMENT FROM APPLICANT ENTERED—
Dec 9, 2005CRFACORRESPONDENCE RECEIVED IN LAW OFFICE—
Dec 9, 2005MAILPAPER RECEIVED—
Jun 10, 2005CNRTNON-FINAL ACTION MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Jun 9, 2005CNRTNON-FINAL ACTION WRITTENA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Jun 8, 2005DOCKASSIGNED TO EXAMINER—
Nov 15, 2004NWAPNEW APPLICATION ENTERED—

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