USPTO serial 78036641
CONTINUOUS CUSTOMER INTERACTION
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- TANNER, MICHAEL R
- Law office
- FILE REPOSITORY (FRANCONIA)
What this means
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
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Owner
Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Computer software for post-purchase customer care assistance; computer software for facilitating product rebate processing; computer software for providing extended warranties via a global computer network; computer software for facilitating product registration via a global computer network; computer software for providing on-line product manuals via a global computer network; computer software, namely product manuals stored in computer-readable format; computer software for product testing via a global computer network; computer software for product demonstration; computer software for the demonstration of product installation and servicing; compute software for the demonstration of product installation and servicing via a global computer network. | ACTIVE | — |
| 035 | Customer relationship management services; customer service management services; product registration services; providing product registration services via a global computer network; providing customer service and product inquiry services via telephone for others; product rebate processing and fulfillment services for others; providing product rebate processing services via a global computer network. | ACTIVE | Jun 6, 2000 |
| 036 | Promotion management services. | ACTIVE | Jun 6, 2000 |
| 037 | Product demonstration services; product installation demonstration services; product repair demonstration services. | ACTIVE | Jun 6, 2000 |
| 039 | Fulfillment services, including product and document shipping. | ACTIVE | Jun 6, 2000 |
| 042 | Customer care services; providing customer care services via a global computer network; software development and conversion services, including the conversion of product manuals, product demonstrations, and product installation guides into a computer-readable format; hosting services for on-line manuals accessible via a global computer network; providing product purchasing opportunities in conjunction with customer care services via a global computer network; providing on-line product purchasing opportunities in conjunction with rebate processing services via a global computer network; computer software development and conversion services. | ACTIVE | Jun 6, 2000 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by Parago, Inc.
- Other trademarks in Class 009
- Other trademarks in Class 035
- Other trademarks in Class 036
- Other trademarks in Class 037
- Other trademarks in Class 039
- Other trademarks in Class 042
- Similar marks named CONTINUOUS CUSTOMER INTERACTION
- Prosecution event ABN2 explained
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Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Jul 18, 2002 | ABN2 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| May 15, 2001 | CNRT | NON-FINAL ACTION MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 20, 2001 | DOCK | ASSIGNED TO EXAMINER | — |