USPTO serial 78038798
FONTEGO
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- GARTNER, JOHN M
- Law office
- FILE REPOSITORY (FRANCONIA)
What this means
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
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Owner
Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Computer software in the nature of a fully integrated end-to-end solution for mail-order, wholesale, retail, Internet and other merchants to market and sell products and manage customer relationships and inventory, namely a front office customer care support and management system for enabling operator assisted sales, service and loyalty activities, and providing customer service representatives access to a comprehensive history of the customer's purchases, service requests, problem resolution, contractual relationships, product relations, customer relations, marketing programs, and campaigns; an electronic customer care support and management system for automated and self-service customer communication and interaction in sales, service and loyalty, that builds upon rule based problem resolution, product relations, customer relations, marketing programs and campaigns, and which also takes into account a comprehensive history of purchase, service requests, and operational real time key figures for the merchant's enterprise; a marketing automation system for design, execution and control of mass-customized and multi-step campaigns and promotions, that use one or more communication channels, e.g. the Internet, Call Center, Sales Force, Broadcast or Print, and that target market segments as well as individuals; a back office customer relationship management system for accounts receivable, accounts payable, order management, account administration and management, coordination with financial institutions, electronic payment, billing, real time enterprise performance reporting and driving, general ledger interaction, sales order processing, product data management, pricing management, customer interaction management and address verification; a warehouse management system for inventory management, order fulfillment, multiple warehouse operation, multi carrier shipment, receiving and return handling; a merchandising management system for automated and/or operator supported inventory procurement, management of stock and replenishment, forecasting of stock needs based upon sales forecast, season, order capture, planned promotion and campaigns, that builds upon rule based process automation and coordination of quantity on hand, and that takes into account the supplier network capabilities and constraints, replenishment lead-time and other factors. | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Feb 4, 2002 | ABN2 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Jun 11, 2001 | CNRT | NON-FINAL ACTION MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 2, 2001 | DOCK | ASSIGNED TO EXAMINER | — |