USPTO serial 78160087
SUPPORT PORTAL
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- YARD, JOHN S
- Law office
- FILE REPOSITORY (FRANCONIA)
What this means
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
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Owner
Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | AN INTERNET-BASED COMMUNICATION TOOL FOR PROVIDING ONLINE TECHNICAL SUPPORT, HELP DESK SERVICES, CUSTOMER RELATIONSHIP MANAGEMENT, AND CUSTOMER SUPPORT INFORMATION RELATED TO COMPUTERS, COMPUTER SOFTWARE, COMPUTER HARDWARE AND TECHNOLOGY COMPUTER SERVICES INCLUDING DESKTOP, LAPTOP, NETWORK, AND PERIPHERAL EQUIPMENT MAINTENANCE, ERROR MONITORING AND CONFLICT RESOLUTION, REMOTE SOFTWARE INSTALLATION AND CONFIGURATION, DISTRIBUTION OF ONLINE TECHNICAL SUPPORT, HELP DESK SERVICES, CUSTOMER RELATIONSHIP MANAGEMENT, ASSET MANAGEMENT AND CUSTOMER SERVICE AND SUPPORT INFORMATION FOR FACILITATING COLLABORATION OF SUPPORT PROFESSIONALS AND END-USERS AND ROUTING OF CUSTOMER SERVICE AND SUPPORT REQUESTS FOR TRACKING AND GENERATING USAGE AND TREND RECORDS AND REPORTS FOR CUSTOMER SERVICE AND SUPPORT, FINANCIAL TRANSACTIONS REGARDING USAGE OF THE COMPANY SOLUTION, INCLUDING BILLING AND ACCOUNTING OF CUSTOMER SERVICE AND SUPPORT, AND FOR RESOLUTION OF CUSTOMER SERVICE AND SUPPORT ISSUES RELATED TO COMPUTERS, COMPUTER SOFTWARE, COMPUTER HARDWARE AND TECHNOLOGY | ACTIVE | Aug 1, 2002 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Oct 31, 2003 | ABN2 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Mar 22, 2003 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Feb 11, 2003 | DOCK | ASSIGNED TO EXAMINER | — |