CopyMark Law Group
4.9/5
Drawing for SQM

USPTO serial 78943790

SQM

Reviewed by CopyMark Law Group

Reg. 3348536Status 800Renewal
Filing date
Status date
Registration date
Dec 4, 2007
Examiner
BROWN, BARBARA TROFFKIN
Law office
GENERIC WEB UPDATE

What this means

This registration is in, or will soon enter, a USPTO maintenance window. Missing a Section 8 or Section 9 filing can cancel the registration.

Status 800: Status 800 means the registration was renewed after acceptable combined Section 8 and Section 9 filings. The mark remains registered for another 10-year term with active federal protection.

Need help with SQM?

If you own this trademark, we can monitor new filings and help with USPTO deadlines. If you do not, we can file a new U.S. application.

Current trademark owner
Get help with this Renewal, set up monitoring, or talk with CopyMark.
Get Attorney Assistance for just $797*

Plus Government fees of $1,950

Trademark Monitoring(312) 319-4460
Not the owner?
File a new U.S. trademark application, or speak with our attorneys.
Start a new application
(312) 319-4460

Owner

Attorney of record

The USPTO lists this attorney as the applicant's representative for correspondence on this application.

Nicholas D. Wells

Nicholas D. Wells LEGENDS LAW GROUP, PLLC330 MAIN ST.KAYSVILLE, UT 84037UNITED STATES

Goods and services

ClassDescriptionStatusFirst use
035Performing business evaluations of the performance and effectiveness of call and contact centers and providing analyses, reports and recommendations based on the results thereof; evaluating the comparative performance of call and contact centers and operating an awards program recognizing excellence in selected areas of call and contact center service and performance; call and contact center quality benchmarking studies for the measurement of service quality performance and providing analyses, reports and recommendations based on the results thereof, including comparisons to other call and contact centers that have undergone similar benchmarking studies; call monitoring calibration studies to link call monitoring ratings to customer satisfaction survey ratings and providing reports on the study results with outcomes, data analysis and recommendations; conducting surveys among the customers and employees of call and contact centers to assess customer and employee satisfaction levels and providing reports on the results thereof including outcomes, data analysis and recommendations; performing studies and surveys to determine the rate at which call and contact centers resolve customer inquiries on the first call and providing reports on the results thereof including outcomes, data analysis and recommendations; call and contact center customer and employee tracking studies for measuring customer and employee satisfaction levels over predetermined amounts of time and providing reports based on the results thereof; benchmarking studies to evaluate customer satisfaction levels with call and contact center websites and providing reports on the results thereof; and benchmarking studies to evaluate customer satisfaction levels with call and contact center interactive voice response channels and providing reports on the results thereofACTIVEJan 31, 1996
041Conducting seminars and workshops directed to the management and operation of call and contact centersACTIVEJan 31, 1996
042Testing, analysis and evaluation of the call and contact services of others for the purpose of certification of those that have achieved predetermined performance and customer satisfaction benchmarksACTIVEJan 31, 1996

Related trademarks

CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.

Prosecution history

DateCodeEventWhat it means
Jun 18, 2021CHANAPPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED—
Jun 18, 2021TCCATEAS CHANGE OF CORRESPONDENCE RECEIVED—
Jun 18, 2021ARAAATTORNEY/DOM.REP.REVOKED AND/OR APPOINTEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Jun 18, 2021REAPTEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED—
Jun 18, 2021COARTEAS CHANGE OF OWNER ADDRESS RECEIVED—
Aug 16, 2019ARAAATTORNEY/DOM.REP.REVOKED AND/OR APPOINTEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Aug 16, 2019REAPTEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED—
Dec 12, 2017NA89NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - MAILED—
Dec 12, 2017RNL1REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)The trademark registration was renewed for another 10-year term after acceptable maintenance filings. RNL1, RNL2, and RNL3 indicate which renewal cycle (first, second, or third 10-year term) was recorded. The registration remains active.
Dec 12, 201789AGREGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTEDThe USPTO accepted your combined Section 8 declaration and Section 9 renewal application. The registration is renewed for another 10-year term. The next combined maintenance filing will be due at the following 10-year anniversary.
Dec 12, 2017APRECASE ASSIGNED TO POST REGISTRATION PARALEGAL—
Nov 14, 2017E89RTEAS SECTION 8 & 9 RECEIVED—
May 10, 2013NA85NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - MAILED—
May 10, 2013C15AREGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.—
May 10, 2013APRECASE ASSIGNED TO POST REGISTRATION PARALEGAL—
Apr 18, 2013E815TEAS SECTION 8 & 15 RECEIVED—
Feb 28, 2013TCCATEAS CHANGE OF CORRESPONDENCE RECEIVED—
Dec 4, 2007R.PRREGISTERED-PRINCIPAL REGISTERYour trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive.
Sep 18, 2007PUBOPUBLISHED FOR OPPOSITIONYour mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance.
Aug 29, 2007NPUBNOTICE OF PUBLICATION—
Aug 15, 2007PREVLAW OFFICE PUBLICATION REVIEW COMPLETED—
Aug 8, 2007CNSAAPPROVED FOR PUB - PRINCIPAL REGISTER—
Jul 19, 2007TEMETEAS/EMAIL CORRESPONDENCE ENTERED—
Jul 19, 2007CRFACORRESPONDENCE RECEIVED IN LAW OFFICE—
Jul 19, 2007ALIEASSIGNED TO LIE—
Jul 3, 2007TROATEAS RESPONSE TO OFFICE ACTION RECEIVEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Jan 3, 2007CNRTNON-FINAL ACTION MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Dec 29, 2006CNRTNON-FINAL ACTION WRITTENA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Dec 28, 2006DOCKASSIGNED TO EXAMINER—
Sep 28, 2006UNDNUNDELIVERABLE MAIL - NO ACTION TAKEN—
Aug 9, 2006MPMKNOTICE OF PSEUDO MARK MAILED—
Aug 8, 2006NWAPNEW APPLICATION ENTERED—

Frequently asked questions

Related guidance