USPTO serial 79116120
CUSTOMER SERVICE HEROES
Reviewed by CopyMark Law Group
Reg. 4359636Status 404
- Filing date
- Status date
- Registration date
- Jul 2, 2013
- Examiner
- TOOLEY, DAVID E
- Law office
- PUBLICATION AND ISSUE SECTION
What this means
This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.
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Current trademark owner
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Owner
GENESYS TELECOMMUNICATIONS LABORATOIRES
PARIS, FR
Other trademarks owned by GENESYS TELECOMMUNICATIONS LABORATOIRES
GENESYS TELECOMMUNICATIONS; LABORATOIRES
FR
Other trademarks owned by GENESYS TELECOMMUNICATIONS; LABORATOIRES
GENESYS TELECOMMUNICATIONS; LABORATOIRES
FR
Other trademarks owned by GENESYS TELECOMMUNICATIONS; LABORATOIRES
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Art Hasan
Art Hasan CHRISTIE, PARKER & HALE, LLPP.O. Box 29001Glendale, CA 91209-9001UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 035 | Personnel management, namely, conducting employee incentive award programs for motivation of employees via recognition and bonuses of customer service center employees to promote high-quality customer service | SECTION 71 - CANCELLED | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by GENESYS TELECOMMUNICATIONS LABORATOIRES
- Other trademarks owned by GENESYS TELECOMMUNICATIONS; LABORATOIRES
- Other trademarks owned by GENESYS TELECOMMUNICATIONS; LABORATOIRES
- Other trademarks in Class 035
- Similar marks named CUSTOMER SERVICE HEROES
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Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Jul 17, 2022 | DENC | NOTIFICATION OF EFFECT OF CANCELLATION OF INTL REG E-MAILED | — |
| Jul 16, 2022 | DETH | DEATH OF INTERNATIONAL REGISTRATION | — |
| Nov 28, 2020 | INNT | TOTAL INVALIDATION PROCESSED BY THE IB | — |
| Nov 27, 2020 | NREP | NEW REPRESENTATIVE AT IB RECEIVED | — |
| Oct 30, 2020 | XXSS | GENERIC MADRID TRANSACTION SENT TO IB | — |
| Oct 30, 2020 | XXCR | GENERIC MADRID TRANSACTION CREATED | — |
| Oct 7, 2020 | INTR | TOTAL INVALIDATION OF REG EXT PROTECTION CREATED | — |
| Feb 7, 2020 | C71T | CANCELLED SECTION 71 | — |
| Jul 2, 2018 | REM3 | COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED | — |
| Jul 31, 2017 | LIMN | LIMITATION FROM THE IB EXAMINED, NO ACTION IS NEEDED | — |
| Jul 7, 2017 | RHRD | RESTRICTION OF HOLDER'S RIGHT OF DISPOSAL RECEIVED | — |
| Oct 27, 2013 | FINO | FINAL DECISION TRANSACTION PROCESSED BY IB | — |
| Oct 3, 2013 | FICS | FINAL DISPOSITION NOTICE SENT TO IB | — |
| Oct 3, 2013 | FIMP | FINAL DISPOSITION PROCESSED | — |
| Oct 2, 2013 | FICR | FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB | — |
| Jul 2, 2013 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Jun 18, 2013 | GPNX | NOTIFICATION PROCESSED BY IB | — |
| Apr 16, 2013 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Apr 16, 2013 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Mar 27, 2013 | OPNS | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB | — |
| Mar 27, 2013 | OP2R | NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB | — |
| Mar 27, 2013 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Mar 8, 2013 | PREV | LAW OFFICE PUBLICATION REVIEW COMPLETED | — |
| Mar 7, 2013 | ALIE | ASSIGNED TO LIE | — |
| Feb 26, 2013 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Feb 26, 2013 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Feb 25, 2013 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Feb 25, 2013 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Sep 23, 2012 | RFNT | REFUSAL PROCESSED BY IB | — |
| Sep 19, 2012 | DOCK | ASSIGNED TO EXAMINER | — |
| Sep 1, 2012 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Aug 31, 2012 | RFCS | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB | — |
| Aug 31, 2012 | RFRR | REFUSAL PROCESSED BY MPU | — |
| Aug 31, 2012 | RFCR | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW | — |
| Aug 30, 2012 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Aug 28, 2012 | DOCK | ASSIGNED TO EXAMINER | — |
| Aug 28, 2012 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Aug 27, 2012 | REPR | SN ASSIGNED FOR SECT 66A APPL FROM IB | — |