Drawing for CALL JOURNEY

USPTO serial 79175456

CALL JOURNEY

Reviewed by CopyMark Law Group

Reg. 5070553Status 404
Filing date
Status date
Registration date
Nov 1, 2016
Examiner
FALK, JONATHAN ROBERT
Law office
PUBLICATION AND ISSUE SECTION

What this means

This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.

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Owner

Attorney of record

The USPTO lists this attorney as the applicant's representative for correspondence on this application.

JEFFREY H. GREGER

JEFFREY H. GREGER HAUPTMAN HAM, LLP2318 MILL ROADSUITE 1400ALEXANDRIA, VA 22314

Goods and services

ClassDescriptionStatusFirst use
009Computer hardware and software for use in database management; computer hardware and software for analysis of telephone and voice recordings; computer hardware and software for collection of data from telephone and voice recordings; computer hardware and software for recording of telephone callsSECTION 71 - CANCELLED—
035Data collection and analysis of call recording quality metrics for business purposes; customer profiling for business purposes; behavioral profiling of customers, namely, conducting consumer behavior profiling for marketing purposes; market research; marketing consultancy; market research data collection services; business, advisory and consultancy services relating to customer service; business, advisory and consultancy services relating to call centre management; business and compliance auditing business services relating to telecommunications, namely, business administration services in the field of telecommunicationsSECTION 71 - CANCELLED—
038Telecommunications services, namely, transmission of data and documents in the field of communication analytics; telephone voice recording services; advisory and consultancy services relating to telecommunicationsSECTION 71 - CANCELLED—
042Process monitoring services, namely, quality control services for others which track business and personnel performance and sends out historical reports and alertsSECTION 71 - CANCELLED—

Related trademarks

CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.

Prosecution history

DateCodeEventWhat it means
Jul 11, 2025DENANOTIFICATION OF EFFECT OF CANCELLATION OF INTL REG E-MAILED—
Jul 11, 2025DETHDEATH OF INTERNATIONAL REGISTRATION—
Aug 16, 2024NREPNEW REPRESENTATIVE AT IB RECEIVED—
Feb 18, 2024INNTTOTAL INVALIDATION PROCESSED BY THE IB—
Jan 25, 2024INTSTOTAL INVALIDATION OF REG EXT PROTECTION SENT TO IB—
Jan 25, 2024INPCINVALIDATION PROCESSED—
Jan 12, 2024INTRTOTAL INVALIDATION OF REG EXT PROTECTION CREATED—
May 12, 2023C71TCANCELLED SECTION 71—
Nov 1, 2021REM3COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED—
Jun 9, 2017OPNXNOTIFICATION OF POSSIBLE OPPOSITION - PROCESSED BY IB—
Mar 17, 2017FINOFINAL DECISION TRANSACTION PROCESSED BY IB—
Feb 24, 2017FICSFINAL DISPOSITION NOTICE SENT TO IB—
Feb 24, 2017FIMPFINAL DISPOSITION PROCESSED—
Feb 1, 2017FICRFINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB—
Nov 1, 2016R.PRREGISTERED-PRINCIPAL REGISTERYour trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive.
Aug 16, 2016NPUBOFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED—
Aug 16, 2016PUBOPUBLISHED FOR OPPOSITIONYour mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance.
Jul 27, 2016OPNSNOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB—
Jul 27, 2016OP2RNOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB—
Jul 27, 2016NONPNOTIFICATION OF NOTICE OF PUBLICATION E-MAILED—
Jul 14, 2016PREVLAW OFFICE PUBLICATION REVIEW COMPLETED—
Jul 7, 2016CNSAAPPROVED FOR PUB - PRINCIPAL REGISTER—
Jul 7, 2016DMCCDATA MODIFICATION COMPLETED—
Jul 5, 2016XAECEXAMINER'S AMENDMENT ENTERED—
Jul 5, 2016GNENNOTIFICATION OF EXAMINERS AMENDMENT E-MAILED—
Jul 5, 2016GNEAEXAMINERS AMENDMENT E-MAILED—
Jul 5, 2016CNEAEXAMINERS AMENDMENT -WRITTEN—
Jun 16, 2016TEMETEAS/EMAIL CORRESPONDENCE ENTERED—
Jun 16, 2016CRFACORRESPONDENCE RECEIVED IN LAW OFFICE—
Jun 11, 2016ALIEASSIGNED TO LIE—
Jun 7, 2016NREVNOTICE OF REVIVAL - MAILED—
Jun 6, 2016TROATEAS RESPONSE TO OFFICE ACTION RECEIVEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Jun 6, 2016PETGPETITION TO REVIVE-GRANTED—
Jun 6, 2016PROATEAS PETITION TO REVIVE RECEIVED—
Dec 4, 2015RFNTREFUSAL PROCESSED BY IB—
Nov 13, 2015RFCSNON-FINAL ACTION MAILED - REFUSAL SENT TO IB—
Nov 13, 2015RFRRREFUSAL PROCESSED BY MPU—
Nov 13, 2015MAFRAPPLICATION FILING RECEIPT MAILED—
Nov 11, 2015RFCRNON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW—
Nov 10, 2015CNRTNON-FINAL ACTION WRITTENA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Nov 9, 2015DOCKASSIGNED TO EXAMINER—
Nov 9, 2015NWOSNEW APPLICATION OFFICE SUPPLIED DATA ENTERED—
Nov 6, 2015REPRSN ASSIGNED FOR SECT 66A APPL FROM IB—

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