USPTO serial 79233577
NVM
Reviewed by CopyMark Law Group
Reg. 5736228Status 709
- Filing date
- Status date
- Registration date
- Apr 30, 2019
- Examiner
- GOODWIN, KATRINA JOYE
- Law office
- PUBLICATION AND ISSUE SECTION
What this means
This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.
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Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Leigh Ann Lindquist
Leigh Ann Lindquist Sughrue Mion, PLLC2000 Pennsylvania Ave. N.W., Suite 9000Washington, DC 20006United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 038 | Telecommunications gateway services; chat room services for social networking; Internet service provider (ISP); email forwarding services; remote data access services, namely, provision of access to data or documents stored electronically in central files for remote consultation; telecommunications access services, namely, provision of access via the Internet, VPN and telephone to an application hub, the application hub providing integration of computer telephony, web, email, chat, SMS and other communications methods whereby people who wish to communicate with the customer are put into contact via the application hub; telecommunications access services, namely, provision of access via the Internet and telephone to an application hub, the application hub enabling person-to-person, business-to-business and customer-to-business contact in multiple media formats with applications for voice processing, call recording, message archival, call routing of communications, speech recognition, speech and text analytics, biometrics, interactive voice response, lie detection, stress analysis, data processing and collection, credit card transaction, telephony, conferencing, video, word spotting, instant messaging, web chat, forecasting, scheduling, rostering, training, coaching, quality management, call scripting, analytics, workforce management, workforce optimisation, knowledge management, semantic analysis, topic extraction, machine learning, mobile services and web services, whereby people who wish to communicate with the customer are put into contact via the application hub; telecommunications access services, namely, provision of access via the Internet, VPN and telephone to an application hub, the application hub providing the processing facilities of a call or contact centre | SECTION 71 - CANCELLED | — |
| 042 | Platform as a service (PAAS) featuring computer software platforms for contact center management, namely, computer software for managing, tracking and reporting customer calls and inquiries, managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents, aggregation, discovery, management, and analysis of data, for operating and managing call centers, telephone call recording, speech synthesis, and data collection and analysis, interactive voice recognition systems, conferencing telephone calls, sending and receiving SMS text messages, providing web chat services for call centers, providing customer portals to launch and manage calling campaigns, call routing, integration into third-party customer relationship management platforms, organizing and displaying relevant data to contact center agent, call handling, communications analysis, interactive voice response, making and receiving calls, workforce management and employee recognition and gamification | SECTION 71 - CANCELLED | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by Vonage Business Limited
- Other trademarks owned by NewVoiceMedia Limited
- Other trademarks owned by NewVoiceMedia Limited
- Other trademarks owned by NewVoiceMedia Limited
- Other trademarks in Class 038
- Other trademarks in Class 042
- Similar marks named NVM
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Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Jul 14, 2026 | INTR | TOTAL INVALIDATION OF REG EXT PROTECTION CREATED | — |
| Nov 14, 2025 | C71T | CANCELLED SECTION 71 | — |
| Jan 3, 2025 | ADCH | CHANGE OF NAME/ADDRESS REC'D FROM IB | — |
| Nov 15, 2024 | NREP | NEW REPRESENTATIVE AT IB RECEIVED | — |
| Oct 29, 2024 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| Oct 29, 2024 | ECDR | TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS | — |
| Oct 29, 2024 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Oct 29, 2024 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Oct 29, 2024 | CHAN | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED | — |
| Oct 29, 2024 | COAR | TEAS CHANGE OF OWNER ADDRESS RECEIVED | — |
| Apr 30, 2024 | REM3 | COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED | — |
| Sep 13, 2019 | FINO | FINAL DECISION TRANSACTION PROCESSED BY IB | — |
| Aug 24, 2019 | FICS | FINAL DISPOSITION NOTICE SENT TO IB | — |
| Aug 24, 2019 | FIMP | FINAL DISPOSITION PROCESSED | — |
| Jul 30, 2019 | FICR | FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB | — |
| Apr 30, 2019 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Feb 12, 2019 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Feb 12, 2019 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Feb 8, 2019 | GPNX | NOTIFICATION PROCESSED BY IB | — |
| Jan 23, 2019 | OPNS | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB | — |
| Jan 23, 2019 | OP2R | NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB | — |
| Jan 23, 2019 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Dec 31, 2018 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Dec 31, 2018 | XAEC | EXAMINER'S AMENDMENT ENTERED | — |
| Dec 31, 2018 | GNEN | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | — |
| Dec 31, 2018 | GNEA | EXAMINERS AMENDMENT E-MAILED | — |
| Dec 31, 2018 | CNEA | EXAMINERS AMENDMENT -WRITTEN | — |
| Dec 20, 2018 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Dec 19, 2018 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Dec 19, 2018 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jul 7, 2018 | RFNT | REFUSAL PROCESSED BY IB | — |
| Jun 21, 2018 | RFCS | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB | — |
| Jun 21, 2018 | RFRR | REFUSAL PROCESSED BY MPU | — |
| Jun 15, 2018 | RFCR | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW | — |
| Jun 14, 2018 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jun 12, 2018 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Jun 8, 2018 | DOCK | ASSIGNED TO EXAMINER | — |
| Jun 8, 2018 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jun 7, 2018 | REPR | SN ASSIGNED FOR SECT 66A APPL FROM IB | — |