Drawing for CXONE

USPTO serial 79242977

CXONE

Reviewed by CopyMark Law Group

Reg. 5952209Status 739Registered
Filing date
Status date
Registration date
Jan 7, 2020
Examiner
CHANG, ELIZABETH YI HSUAN
Law office
Historical data usage

What this means

This trademark is registered with the USPTO. Monitoring new filings can help you catch lookalike marks early.

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Owner

Attorney of record

The USPTO lists this attorney as the applicant's representative for correspondence on this application.

Katherine Roylance

Katherine Roylance Sanders IP Law140 West Union Avenue, # 205Farmington, UT 84025United States

Goods and services

ClassDescriptionStatusFirst use
009Computer software, downloadable computer software and computer applications for use in the fields of employee experience and support incorporating omnichannel routing, analytics, artificial intelligence, and automation to perform functions for workforce optimization, , performance management; computer software, namely, application program interfaces for integrated voice infrastructure and turnkey telephony equipment; computer software for data gathering, processing and analyzing of employee persona, employee engagement and profile building, , employee skills, , employee average handle time, employee education, tenure, training, coaching, scheduling, schedule, policy and program adherence, schedule and project preferences, goals, evaluation history and past experience for the purpose of improving employee and workforce performance and employee empowerment in the field of employee work performance; computer software for data management, analysis, interpretation and identification of employee performance, employee success modeling, employee behavioral analytics, employee real-time analytics and guidance, employee agent guidance and employee process automation, reporting and decision support in the field of employee work performance, employee empowerment and employee flexibility within the contact/engagement center operation; computer software in the field of audio search and transcription technology, namely, software for collecting, indexing, enabling searching of, and providing analytics relating to recorded media; computer software in the field of audio search and transcription technology, namely, software for embedding phonetic search technology in computer applicationsACTIVE—
042Cloud-based computer software, namely, temporary use of online, non-downloadable computer software and non-downloadable computer applications for use in the fields of employee experience and support incorporating omnichannel routing, analytics, artificial intelligence, and automation to perform functions for workforce optimization, performance management; providing temporary use of online, non-downloadable software in the nature of application program interfaces for integrated voice infrastructure and turnkey telephony equipment; application service provider featuring software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties or callers use in the field of, inside sales, collections, outside sales, and marketing; application service provider featuring software for scheduling, surveying, monitoring, supervising, rating, reviewing managing, performance forecasting, call and video recording, analyzing and training employees for use in the field of inside sales, collections, outside sales, and marketing; application service provider featuring an application software development tool for use in customizing telecommunication service applications, namely, software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, or callers for use in the field of inside sales, collections, outside sales, and marketingACTIVE—

Related trademarks

CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.

Prosecution history

DateCodeEventWhat it means
Sep 14, 2026TCCATEAS CHANGE OF CORRESPONDENCE RECEIVED—
Sep 14, 2026ARAAATTORNEY/DOM.REP.REVOKED AND/OR APPOINTEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Sep 14, 2026REAPTEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED—
Jun 11, 2026NREPNEW REPRESENTATIVE AT IB RECEIVED—
Apr 27, 2026NA75NOTICE OF ACCEPTANCE OF SEC. 71 & 15 - E-MAILED—
Apr 27, 2026C75AREGISTERED - SEC. 71 ACCEPTED & SEC. 15 ACK.—
Apr 22, 2026TCCATEAS CHANGE OF CORRESPONDENCE RECEIVED—
Apr 22, 2026ARAAATTORNEY/DOM.REP.REVOKED AND/OR APPOINTEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Apr 22, 2026REAPTEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED—
Apr 22, 2026CHANAPPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED—
Apr 22, 2026COARTEAS CHANGE OF OWNER ADDRESS RECEIVED—
Apr 6, 2026APRECASE ASSIGNED TO POST REGISTRATION PARALEGAL—
Dec 10, 2025ES75TEAS SECTION 71 & 15 RECEIVED—
Jan 7, 2025REM3COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED—
May 8, 2020FINOFINAL DECISION TRANSACTION PROCESSED BY IB—
Apr 20, 2020FICSFINAL DISPOSITION NOTICE SENT TO IB—
Apr 20, 2020FIMPFINAL DISPOSITION PROCESSED—
Apr 7, 2020FICRFINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB—
Jan 7, 2020R.PRREGISTERED-PRINCIPAL REGISTERYour trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive.
Oct 22, 2019NPUBOFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED—
Oct 22, 2019PUBOPUBLISHED FOR OPPOSITIONYour mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance.
Oct 18, 2019GPNXNOTIFICATION PROCESSED BY IB—
Oct 2, 2019OPNSNOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB—
Oct 2, 2019OP2RNOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB—
Oct 2, 2019NONPNOTIFICATION OF NOTICE OF PUBLICATION E-MAILED—
Sep 18, 2019CNSAAPPROVED FOR PUB - PRINCIPAL REGISTER—
Aug 29, 2019TEMETEAS/EMAIL CORRESPONDENCE ENTERED—
Aug 29, 2019CRFACORRESPONDENCE RECEIVED IN LAW OFFICE—
Aug 29, 2019ERFRTEAS REQUEST FOR RECONSIDERATION RECEIVED—
May 14, 2019LIMNLIMITATION FROM THE IB EXAMINED, NO ACTION IS NEEDED—
Apr 17, 2019GNFNNOTIFICATION OF FINAL REFUSAL EMAILED—
Apr 17, 2019GNFRFINAL REFUSAL E-MAILEDA final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon.
Apr 17, 2019CNFRFINAL REFUSAL WRITTENA final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon.
Apr 16, 2019TEMETEAS/EMAIL CORRESPONDENCE ENTERED—
Apr 16, 2019CRFACORRESPONDENCE RECEIVED IN LAW OFFICE—
Apr 14, 2019ALIEASSIGNED TO LIE—
Apr 9, 2019TROATEAS RESPONSE TO OFFICE ACTION RECEIVEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Mar 8, 2019LIMGLIMITATION OF GOODS RECEIVED FROM IB—
Nov 24, 2018RFNTREFUSAL PROCESSED BY IB—
Nov 2, 2018RFCSNON-FINAL ACTION MAILED - REFUSAL SENT TO IB—
Nov 2, 2018RFRRREFUSAL PROCESSED BY MPU—
Oct 23, 2018MAFRAPPLICATION FILING RECEIPT MAILED—
Oct 18, 2018RFCRNON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW—
Oct 17, 2018CNRTNON-FINAL ACTION WRITTENA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Oct 17, 2018DOCKASSIGNED TO EXAMINER—
Oct 17, 2018NWOSNEW APPLICATION OFFICE SUPPLIED DATA ENTERED—
Oct 11, 2018REPRSN ASSIGNED FOR SECT 66A APPL FROM IB—

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