USPTO serial 79310322
CUSTOMER CHOREOGRAPHY
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- Nov 8, 2022
- Examiner
- CARROLL, DORITT
- Law office
- PUBLICATION AND ISSUE SECTION
What this means
Status 700 means the trademark is registered and active on the Principal Register. You have nationwide rights for the listed goods and services and may use ®. Section 8 maintenance is due between years five and six. Calendar Section 8 between years five and six, and consider trademark monitoring.
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Current trademark owner
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Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Dianne M. Smith-Misemer
Dianne M. Smith-Misemer Hovey Williams LLP10801 Mastin Boulevard, Suite 1000Overland Park, KS 66210UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable data collection software; downloadable computer software platform for customer experience management and customer relationship management; downloadable application software for mobile phones for customer experience management and customer relationship management; downloadable cloud-based software for customer experience management and customer relationship management; recorded desktop application software for customer experience management and customer relationship management; downloadable software to improve sales; downloadable software to improve customer loyalty; downloadable software to improve operational efficiency; downloadable software to improve customer experience; downloadable software to capture and analyze business operations; downloadable software that uses artificial intelligence to predict business trends; downloadable software to analyze store operations; downloadable software to book and manage appointments; downloadable software to arrange and manage in-store collections; downloadable software to manage customer and sales data; downloadable software to manage customer experiences; downloadable software for queue management; downloadable software for collection management; downloadable software for managing event bookings; downloadable software for stock management; downloadable software to allocate and manage tasks; downloadable software to communicate with staff; downloadable software to manage resources, customers and operations; downloadable software to manage staff activities and shifts; downloadable software to manage store operations; downloadable business intelligence software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; downloadable software to send communications to customers; downloadable software to recognize customer loyalty and customer information; downloadable software to capture customer data and build customer profiles; downloadable software for acquiring information on customers; downloadable software to assist sales advisors with selling; downloadable software to take payments and checkout for products and services; downloadable ecommerce software to allow users to perform electronic business transactions via a global computer network; downloadable software to connect online channels and physical locations; self-service kiosk hardware and downloadable software, namely, interactive computer kiosk systems comprised primarily of computers, computer hardware, computer peripherals, and computer touchscreens for use in providing directory assistance in a shopping mall and purchasing movie tickets; tv digital signage display hardware and downloadable operating system software; downloadable computer software for controlling self-service terminals; downloadable retail software for replying to questions from online retail store customers related to consumer goods; downloadable scheduling software; downloadable inventory software for managing retail inventory; downloadable logistics software for managing employee shifts; downloadable business application software for use as a spreadsheet, word processing; downloadable reservation systems software making dining and travel reservations; downloadable customer relation management software; downloadable customer experience software; downloadable customer experience management software; downloadable customer journey management software; downloadable retail operations management software; downloadable task management software; downloadable appointment scheduling software; downloadable queue management software; downloadable system for managing customer service queues; downloadable event management software; downloadable clienteling software for managing client lists; downloadable customer communication software; downloadable business communication software; downloadable software for managing the operations of a call centre; downloadable customer relationship management software; downloadable workforce management software; downloadable hr software for managing human resources; downloadable software for managing employee resources; downloadable omni-channel software for managing omni-channel marketing; downloadable software for managing omni-channel marketing customer experiences; downloadable artificial intelligence software for predicting customer behaviors and trends; downloadable predictive analytics software for creating marketing strategies; downloadable assisted selling software for assisted selling of goods in retail establishments; downloadable software for the operation of point of sale systems; downloadable payments software for electronically processing payments; downloadable hospitality software managing reservation systems; downloadable leisure software for tracking travel and exercise; downloadable public sector software use as a spreadsheet and word processing; downloadable health service software for managing patient experience; downloadable software for providing workforce analytics | ACTIVE | — |
| 035 | Appointment scheduling services; appointment reminder services; confirming scheduled appointments for others; clerical services for making appointments; data collection services, namely, collection of quality metric data for employees and retail customers for business purposes; data processing for the collection of data for business purposes; collection and systemisation of information into computer databases; collection and systemisation of business data into computer databases; personnel management; computer point-of-sale data collection services for retailers; collection of statistics for business; workforce management; staff task management; staff time and activity management; computerized inventory stock management; inventory management services; electronic inventory management service; business management consulting services; business organisation and management consulting services; business project management services; business administration services; business office services, namely, providing office functions; business appraisal services; business management consultancy services; business management and consulting services; resource and workforce management, namely, human resource and workforce management; conducting online business management research surveys | ACTIVE | — |
| 041 | Booking of seats for entertainment events; ticket reservation and booking services for entertainment events; ticket reservation and booking services for recreational and leisure events, namely, classes and workshops hosted by companies, retailers and brands; entertainment event booking services; entertainment ticketing agency and event booking services; arranging and conducting training classes in the field of software development; entertainment event ticket reservation and booking services; arranging and conducting training classes in the field of computer programming; publication of online journals and blogs in the field of consumer survey insights; publication of online journals and blogs in the field of customer experience; publication of online journals and blogs in the field of retail; publication of online journals and blogs in the field of banking; publication of online journals and blogs in the field of social media; publication of online journals and blogs in the field of the publishing industry; publication of online journals and blogs in the field of graphics art design; publication of online journals and blogs in the field of surveying | ACTIVE | — |
| 042 | Software as a service (SAAS) services featuring software for customer experience management and customer relationship management;providing temporary use of online non-downloadable software for business management purposes, namely, resource management, customer experience management, customer relationship management, and operational efficiency; industrial research in the field of retail sales, customer experience management and customer relationship management; industrial reporting services, namely, electronic monitoring and reporting of physical property and conditions using computers or sensors for quality control purposes | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by Qudini Limited
- Other trademarks owned by Qudini Limited
- Other trademarks owned by Qudini Limited
- Other trademarks in Class 009
- Other trademarks in Class 035
- Other trademarks in Class 041
- Other trademarks in Class 042
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Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Mar 22, 2024 | NREP | NEW REPRESENTATIVE AT IB RECEIVED | — |
| Mar 21, 2023 | FINO | FINAL DECISION TRANSACTION PROCESSED BY IB | — |
| Mar 1, 2023 | FICS | FINAL DISPOSITION NOTICE SENT TO IB | — |
| Mar 1, 2023 | FIMP | FINAL DISPOSITION PROCESSED | — |
| Feb 8, 2023 | FICR | FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB | — |
| Nov 8, 2022 | NRCC | NOTICE OF REGISTRATION CONFIRMATION EMAILED | — |
| Nov 8, 2022 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Oct 31, 2022 | OPNX | NOTIFICATION OF POSSIBLE OPPOSITION - PROCESSED BY IB | — |
| Oct 12, 2022 | OPNS | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB | — |
| Oct 12, 2022 | OPNR | NOTIFICATION OF POSSIBLE OPPOSITION CREATED, TO BE SENT TO IB | — |
| Sep 5, 2022 | GPNX | NOTIFICATION PROCESSED BY IB | — |
| Aug 23, 2022 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Aug 23, 2022 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Aug 3, 2022 | OPNS | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB | — |
| Aug 3, 2022 | OP2R | NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB | — |
| Aug 3, 2022 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Jul 18, 2022 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Jul 18, 2022 | XAEC | EXAMINER'S AMENDMENT ENTERED | — |
| Jul 18, 2022 | GNEN | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | — |
| Jul 18, 2022 | GNEA | EXAMINERS AMENDMENT E-MAILED | — |
| Jul 18, 2022 | CNEA | EXAMINERS AMENDMENT -WRITTEN | — |
| Jun 25, 2022 | NREP | NEW REPRESENTATIVE AT IB RECEIVED | — |
| Jun 20, 2022 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Jun 20, 2022 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Jun 20, 2022 | ERFR | TEAS REQUEST FOR RECONSIDERATION RECEIVED | — |
| Jan 10, 2022 | GNFN | NOTIFICATION OF FINAL REFUSAL EMAILED | — |
| Jan 10, 2022 | GNFR | FINAL REFUSAL E-MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Jan 10, 2022 | CNFR | FINAL REFUSAL WRITTEN | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Dec 2, 2021 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Dec 1, 2021 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Dec 1, 2021 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jun 21, 2021 | RFNT | REFUSAL PROCESSED BY IB | — |
| Jun 1, 2021 | RFCS | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB | — |
| Jun 1, 2021 | RFRR | REFUSAL PROCESSED BY MPU | — |
| May 28, 2021 | RFCR | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW | — |
| May 27, 2021 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 18, 2021 | DOCK | ASSIGNED TO EXAMINER | — |
| May 15, 2021 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| May 11, 2021 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| May 8, 2021 | REPR | SN ASSIGNED FOR SECT 66A APPL FROM IB | — |