USPTO serial 79343086
Reviewed by CopyMark Law Group
Status 700 means the trademark is registered and active on the Principal Register. You have nationwide rights for the listed goods and services and may use ®. Section 8 maintenance is due between years five and six. Calendar Section 8 between years five and six, and consider trademark monitoring.
If you own this trademark, we can monitor new filings and help with USPTO deadlines. If you do not, we can file a new U.S. application.
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Nicole E. Nance
Nicole E. Nance Flener IP & Business Law77 West Washington Street, Suite 800Chicago, IL 60602United States| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable application software for use in database management; Downloadable customer relation management software; Downloadable customer experience relationship management software; Downloadable computer software for providing an online platform for use in the operation of a help desk and customer support center's operations; Downloadable software for making electronic communications within businesses and between businesses and their customers all for use in the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement, and helpdesk functionality | ACTIVE | — |
| 035 | Customer relationship management; customer experience business management; outsource service provider in the field of customer relationship management; outsource service provider in the field of customer experience business management; customer service management for others; business administration of customer loyalty and incentive schemes; business management of customer loyalty, incentive or promotional schemes; consumer response analysis being analysis of advertising response; customer loyalty services for commercial, promotional and/or advertising purposes; consumer profiling for commercial or marketing purposes; organizing and conducting trade shows and exhibitions for commercial or advertising purposes; organisation of trade fairs for advertising purposes; planning and conducting of trade fairs, exhibitions and presentations for economic or advertising purposes; organization of events, exhibitions, fairs and shows for commercial, promotional and advertising purposes; business organisational consultancy regarding customer loyalty programmes; customer club services, for commercial, promotional and/or advertising purposes; organisation, operation and supervision of customer loyalty schemes being business administration of consumer loyalty programs | ACTIVE | — |
| 042 | Software development; software development, programming and implementation; software as a service (SaaS) services featuring computer software for use in database management; providing temporary use of on-line non-downloadable software for use in database management; cloud computing services, namely, cloud hosting provider services; cloud computing services for collaborative working, namely, cloud hosting provider services; software design and programming services for customer service applications, namely, customer service management, help desk, and customer support; providing temporary use of online non-downloadable customer service software for use in customer service management, help desk management and customer support center management; software programming services, design and development of software; providing temporary use of on-line non-downloadable software in the field of customer service management, help desk and customer support services in particular for use in customer help desk management; computer programming in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; design, development and customizing computer software; rental of computer programmes or applications for computer programs, which through local and global networks enable the compilation and processing of data for central database all directed to the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; providing online non-downloadable software in the nature of interactive user interfaces for managing customer relationships; development of software services directed to the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement and helpdesk functionality | ACTIVE | — |
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
| Date | Code | Event | What it means |
|---|---|---|---|
| Nov 20, 2025 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| Nov 20, 2025 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Nov 20, 2025 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Feb 28, 2025 | NREP | NEW REPRESENTATIVE AT IB RECEIVED | — |
| Jul 4, 2023 | FINO | FINAL DECISION TRANSACTION PROCESSED BY IB | — |
| Jun 12, 2023 | FICS | FINAL DISPOSITION NOTICE SENT TO IB | — |
| Jun 12, 2023 | FIMP | FINAL DISPOSITION PROCESSED | — |
| Jun 7, 2023 | FICR | FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB | — |
| Mar 7, 2023 | NRCC | NOTICE OF REGISTRATION CONFIRMATION EMAILED | — |
| Mar 7, 2023 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Dec 22, 2022 | GPNX | NOTIFICATION PROCESSED BY IB | — |
| Dec 20, 2022 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Dec 20, 2022 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Nov 30, 2022 | OPNS | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB | — |
| Nov 30, 2022 | OP2R | NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB | — |
| Nov 30, 2022 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Nov 16, 2022 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Nov 15, 2022 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Nov 14, 2022 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Nov 14, 2022 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Sep 27, 2022 | RFNP | REFUSAL PROCESSED BY IB | — |
| Sep 2, 2022 | RFCS | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB | — |
| Sep 1, 2022 | RFRR | REFUSAL PROCESSED BY MPU | — |
| Aug 3, 2022 | RFCR | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW | — |
| Aug 2, 2022 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Aug 2, 2022 | DOCK | ASSIGNED TO EXAMINER | — |
| Jun 28, 2022 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Jun 24, 2022 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jun 23, 2022 | REPR | SN ASSIGNED FOR SECT 66A APPL FROM IB | — |