USPTO serial 79373575
DIXA CUSTOMER SERVICE OPERATING SYSTEM
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- Jan 7, 2025
- Examiner
- STADELI, MARTA ANN
- Law office
- FILE REPOSITORY (FRANCONIA)
What this means
Status 700 means the trademark is registered and active on the Principal Register. You have nationwide rights for the listed goods and services and may use ®. Section 8 maintenance is due between years five and six. Calendar Section 8 between years five and six, and consider trademark monitoring.
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Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Nicole E. Nance
Nicole E. Nance Flener IP & Business Law77 West Washington Street, Suite 800Chicago, IL 60602United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable software for use in customer support center management, customer relationship management, customer experience management, customer service management, customer engagement management, and managing helpdesk functionality; downloadable computer application software for mobile phones, namely, software for use in customer support center management, customer relationship management, customer experience management, customer service management, customer engagement management, and managing helpdesk functionality; downloadable computer software for use in customer relation management (CRM); downloadable computer software for use in customer experience relationship management; downloadable computer software for providing an online platform for use in the operation of a help desk and customer support center's operations; downloadable software for providing electronic communications within businesses and between businesses and their customers all for use in the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement, and helpdesk functionality | ACTIVE | — |
| 035 | Customer relationship management; customer experience business management; outsource service provider in the field of customer relationship management; outsource service provider in the field of customer experience business management; customer service management for others; business administration of customer loyalty and incentive schemes; business management of customer loyalty, incentive or promotional schemes; consumer response analysis being analysis of advertising response; customer loyalty services for commercial, promotional and/or advertising purposes; consumer profiling for commercial or marketing purposes; arranging and conducting trade show and exhibition services for commercial or advertising purposes; organizing and conducting trade shows and exhibitions for commercial or advertising purposes; organisation of trade fairs for advertising purposes; planning and conducting of trade fairs, exhibitions and presentations for economic or advertising purposes; organization of events, exhibitions, fairs and shows for commercial, promotional and advertising purposes; business organisational consultancy regarding customer loyalty programmes; customer club services, for commercial, promotional and/or advertising purposes; organization, operation and supervision of customer loyalty schemes being business administration of consumer loyalty programs | ACTIVE | — |
| 042 | Software development, programming and implementation; software as a services (SAAS) services featuring software for use in customer support center management, customer relationship management, customer experience management, customer service management, customer engagement management, and managing helpdesk functionality; providing temporary use of on-line non-downloadable software for use in customer support center management, customer relationship management, customer experience management, customer service management, customer engagement management, and managing helpdesk functionality; cloud computing services, namely, cloud computing featuring software for use in customer support center management, customer relationship management, customer experience management, customer service management, customer engagement management, and managing helpdesk functionality; cloud computing services for collaborative working, namely, cloud computing featuring software for use in customer support center management, customer relationship management, customer experience management, customer service management, customer engagement management, and managing helpdesk functionality; software design and programming services for customer service applications, namely, customer service management, help desk, and customer support; providing temporary use of online non-downloadable customer service software for use in customer service management, help desk and customer support center's operations; computer software programming services, design and development of computer software, and providing temporary use of on-line non-downloadable software for use in customer service management, and providing help desk and customer support services; computer programming in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; design, development and customizing computer software, rental of computer programmes and applications for computer programs, which through local and global networks enable the compilation and processing of data for central database all directed to the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; providing online non-downloadable software for providing interactive user interfaces for managing customer relationships; development of software directed to the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement and helpdesk functionality | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by Dixa ApS
- Other trademarks owned by Dixa ApS
- Other trademarks owned by Dixa ApS
- Other trademarks in Class 009
- Other trademarks in Class 035
- Other trademarks in Class 042
- Similar marks named DIXA CUSTOMER SERVICE OPERATING SYSTEM
- Recently changed USPTO trademarks
- Recently filed trademarks
- Browse all trademark records
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Nov 20, 2025 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| Nov 20, 2025 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Nov 20, 2025 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Nov 20, 2025 | CHAN | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED | — |
| Nov 20, 2025 | COAR | TEAS CHANGE OF OWNER ADDRESS RECEIVED | — |
| Jul 26, 2025 | FINO | FINAL DECISION TRANSACTION PROCESSED BY IB | — |
| Jul 3, 2025 | FICS | FINAL DISPOSITION NOTICE SENT TO IB | — |
| Jul 3, 2025 | FIMP | FINAL DISPOSITION PROCESSED | — |
| Apr 7, 2025 | FICR | FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB | — |
| Feb 28, 2025 | NREP | NEW REPRESENTATIVE AT IB RECEIVED | — |
| Jan 7, 2025 | NRCC | NOTICE OF REGISTRATION CONFIRMATION EMAILED | — |
| Jan 7, 2025 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Nov 19, 2024 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Nov 19, 2024 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Nov 13, 2024 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Oct 4, 2024 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Oct 4, 2024 | XAEC | EXAMINER'S AMENDMENT ENTERED | — |
| Oct 4, 2024 | GNEN | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | — |
| Oct 4, 2024 | GNEA | EXAMINERS AMENDMENT E-MAILED | — |
| Oct 4, 2024 | CNEA | EXAMINERS AMENDMENT -WRITTEN | — |
| Sep 4, 2024 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Sep 3, 2024 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Sep 3, 2024 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Mar 26, 2024 | RFNT | REFUSAL PROCESSED BY IB | — |
| Mar 5, 2024 | RFCS | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB | — |
| Mar 5, 2024 | RFRR | REFUSAL PROCESSED BY MPU | — |
| Feb 13, 2024 | RFCR | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW | — |
| Feb 12, 2024 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jan 30, 2024 | DOCK | ASSIGNED TO EXAMINER | — |
| Jul 11, 2023 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Jul 7, 2023 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jul 6, 2023 | REPR | SN ASSIGNED FOR SECT 66A APPL FROM IB | — |