USPTO serial 79444969
Reviewed by CopyMark Law Group
The USPTO has issued an Office Action on this application. A response is typically required before the deadline, or the application can be abandoned.
If you own this trademark, we can monitor new filings and help with USPTO deadlines. If you do not, we can file a new U.S. application.
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Vivian Ortiz-Ponce
Vivian Ortiz-Ponce PEREZ GUERRERO LLCP.O. Box 9024163San Juan, PR 00902United States| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Software for providing an online platform for use in the field of technical support and customer assistance; downloadable software for customer relationship management (CRM); downloadable computer software for sales support services and for managing sales support services; downloadable computer software for business management and sales management; downloadable computer software for business database management; downloadable software for electronic communications, namely email, chat, instant messaging, text messaging, digital voice and voice over internet protocol (VoIP) software; downloadable computer software for managing communications with potential leads; downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management and financial operations management; downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, mixing and augmenting data; downloadable computer software using artificial intelligence for answering queries; software for facilitating communication on-line and via other shared networks and for customizing computer application user interfaces. | ACTIVE | — |
| 042 | Software-as-a-service (SaaS) services featuring software for customer relationship management, enabling direct communication with customers over the internet and other telecommunication networks; software design and coding services for customer service applications, namely customer service management, technical support services and customer assistance services; Providing temporary use on-line of non-downloadable software for accessing and managing marketing and promotional activities and campaigns, provided on-line and via mobile devices; Software-as-a-service (SaaS) services allowing automated customer relationship management; information technology support services, namely technical support services; providing temporary use on-line of non-downloadable computer software for customer support services; providing temporary use on-line of non-downloadable computer software for billing customers and questions about invoices; providing temporary use on-line of non-downloadable software for customer relationship management (CRM); providing temporary use on-line of non-downloadable computer software for sales support services and managing sales support services; providing temporary use on-line of non-downloadable computer software for on-line messaging forums; providing temporary use on-line of non-downloadable computer software for an on-line user help desk; providing temporary use on-line of non-downloadable software for database management; providing temporary use on-line of non-downloadable computer software for electronic communication, namely email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VoIP); providing temporary use on-line of non-downloadable computer software for managing communications with potential leads; providing temporary use on-line of non-downloadable computer software for human resource (HR) management, information technology (IT) management, legal operations management, and financial operations management; Platform-as-a-service (PaaS) with computer software platforms for organizing and maintaining computer applications and application programming interfaces (APIs); Platform-as-a-service (PaaS) with computer software platforms for customer relationship management; platform-as-a-service (PaaS) software for compiling data; Platform-as-a-service (PaaS) with computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions; Platform-as-a-service (PaaS) with software platforms for planning, customizing and analyzing customer data on social networks, customer relationship management (CRM) systems, point-of-sale systems, web analytics, email and mobile devices; providing temporary use on-line of software. | ACTIVE | — |
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
| Date | Code | Event | What it means |
|---|---|---|---|
| Sep 24, 2026 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Sep 24, 2026 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Sep 24, 2026 | CHAN | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED | — |
| Sep 24, 2026 | COAR | TEAS CHANGE OF OWNER ADDRESS RECEIVED | — |
| May 28, 2026 | RFNT | REFUSAL PROCESSED BY IB | — |
| May 12, 2026 | RFCS | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB | — |
| May 12, 2026 | RFRR | REFUSAL PROCESSED BY MPU | — |
| Mar 12, 2026 | RFCR | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW | — |
| Mar 11, 2026 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Mar 7, 2026 | DOCK | ASSIGNED TO EXAMINER | — |
| Mar 6, 2026 | MAFR | APPLICATION FILING RECEIPT MAILED | — |
| Mar 6, 2026 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Mar 5, 2026 | REPR | SN ASSIGNED FOR SECT 66A APPL FROM IB | — |