USPTO serial 85692639
CUSTOMER-INSPIRED EXCELLENCE
Reviewed by CopyMark Law Group
Reg. 4409747Status 710
- Filing date
- Status date
- Registration date
- Oct 1, 2013
- Examiner
- BELENKER, ESTHER
- Law office
- PUBLICATION AND ISSUE SECTION
What this means
Status 710 means the registration was cancelled because a required Section 8 declaration of continued use was not filed within the deadline (including any grace period). The federal registration is no longer active. Evaluate filing a new application if you still use the mark, or petition if cancellation was erroneous. Consult counsel on remaining common-law rights.
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Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Pou-I "Bonnie" Lee
Pou-I "Bonnie" Lee Bryan Cave LLP1290 Avenue of the AmericasNew York, NY 10104UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | computer software and hardware for monitoring, recording and analyzing customer interactions and sentiments through various means and mechanisms of communication for the purpose of workforce optimization; computer software for scheduling, performance management, surveying, training and reporting on employees; software for use in the fields of communications interception, telecommunications, digital security, surveillance, workforce optimization, call-centers and enterprise business intelligence for use in the collection, retention, storage, and analysis, and instruction manuals and documentation, sold as a unit | SECTION 8 - CANCELLED | Feb 28, 2012 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Feb 18, 2026 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Jun 5, 2020 | C8.. | CANCELLED SEC. 8 (6-YR) | — |
| Oct 1, 2018 | REM1 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED | — |
| Aug 2, 2017 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Sep 8, 2016 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Sep 8, 2016 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Oct 30, 2013 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Oct 1, 2013 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Jul 16, 2013 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Jul 16, 2013 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Jun 26, 2013 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Jun 13, 2013 | PREV | LAW OFFICE PUBLICATION REVIEW COMPLETED | — |
| Jun 12, 2013 | ALIE | ASSIGNED TO LIE | — |
| May 27, 2013 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| May 24, 2013 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| May 23, 2013 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| May 23, 2013 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Dec 4, 2012 | GEAN | NOTIFICATION OF EXAMINER'S AMENDMENT/PRIORITY ACTION E-MAILED | — |
| Dec 4, 2012 | GEAP | EXAMINER'S AMENDMENT/PRIORITY ACTION E-MAILED | — |
| Dec 4, 2012 | EPEN | COMBINED EXAMINER'S AMENDMENT/PRIORITY ACTION AUTOMATIC ENTRY | — |
| Dec 4, 2012 | CPEA | EXAMINERS AMENDMENT AND/OR PRIORITY ACTION - COMPLETED | — |
| Nov 29, 2012 | DOCK | ASSIGNED TO EXAMINER | — |
| Aug 9, 2012 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Aug 4, 2012 | NWAP | NEW APPLICATION ENTERED | — |