Drawing for EDGEVERVE

USPTO serial 86207847

EDGEVERVE

Reviewed by CopyMark Law Group

Reg. 5095822Status 702Renewal
Filing date
Status date
Registration date
Dec 6, 2016
Examiner
MCMORROW, JANICE LEE
Law office
TMO LAW OFFICE 115

What this means

This registration is in, or will soon enter, a USPTO maintenance window. Missing a Section 8 or Section 9 filing can cancel the registration.

Status 702: Status 702 means the registration is active, Section 8 was accepted, and a Section 15 declaration of incontestability was also accepted. Incontestability strengthens your rights by limiting certain challenges after five years of continuous use.

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Owner

Attorney of record

The USPTO lists this attorney as the applicant's representative for correspondence on this application.

Naresh Kilaru

Naresh Kilaru Finnegan, Henderson, Farabow, Garrett & Dunner LLP901 New York Avenue, NWWASHINGTON, DC 20001UNITED STATES

Goods and services

ClassDescriptionStatusFirst use
009Computer software for use in the field of call center operations, namely, software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; computer software for use in the field of call center operations, namely, software for managing, tracking and reporting customer calls and inquiries; computer software for use in the field of call center operations, namely, software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; computer software for use in the field of call center operations, namely, software for remotely monitoring call centers; computer software for use in the field of call center operations, namely, software for enabling communication between call center managers and agents; computer software for use in the field of call center operations, namely, software for routing callers across multiple sites and multiple call center technologies; computer software for use in the field of call center operations, namely, software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; computer software for use in the field of call center operations, namely, software for managing customer loyalty and customer reward programs; computer software for use in the field of call center operations, namely, software for disseminating customer service messages to customers via SMS, email, telephone, and other electronic means; computer software for the aggregation, discovery, management, and analysis of data; computer software for connecting data sources; computer software to facilitate collaboration and decision making for businesses; computer software for conducting banking transactions and inquiries on transactions for use in the field of banking; computer software for use in the communication, media, and telecommunications fields by mobile network operators for supporting mobile communication device applications; computer software for database management; computer software for distributing content via the Internet; computer hardware; data processing equipment and computers; and computer peripherals; computer e-commerce software to allow users to perform electronic business transactions via a global computer networkACTIVEJul 1, 2014
016Printed matter and printed publications, namely, brochures, white papers, newsletters, reports, books, journals, and magazines relating to computers, computer programs, computer hardware, computer software, data processing, and information technology infrastructure systemsACTIVEJul 1, 2014
035Business consulting services related to information technology, systems management and integration, product development and support, and software engineering; business consultancy servicesACTIVEJul 1, 2014
036Financial advisory and consultancy services; financial analysis and research services; financial research and information services; strategic financial advisory servicesACTIVEJul 1, 2014
038Electronic exchange of data stored in databases accessible via telecommunications networksACTIVEJul 1, 2014
042Software as a service (SAAS) services featuring software in the field of call center management for operating and managing call centers; software as a service (SAAS) services featuring software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; software as a service (SAAS) services featuring software for managing, tracking and reporting customer calls and inquiries; software as a service (SAAS) services featuring software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; software as a service (SAAS) services featuring software for remotely monitoring call centers; software as a service (SAAS) services featuring software for enabling communication between call center managers and agents; software as a service (SAAS) services featuring software for routing callers across multiple sites and multiple call center technologies; software as a service (SAAS) services featuring software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; software as a service (SAAS) services featuring software for managing customer loyalty and customer reward programs; software as a service (SAABS) services featuring software for disseminating customer service messages to customers via SUMS, e-mail, telephone, and other electronic means; software as a service (SAABS) services featuring software for the aggregation, discovery, management and analysis of data; software as a service (SAABS) services featuring software for connecting data sources; software as a service (SAABS) services featuring software for facilitating collaboration and decision making for businesses; software as a service (SAABS) services featuring software for database management, distributing content via the Internet; software as a service (SAABS) services featuring software to allow users to perform electronic business transactions via a global computer network; research and design in the field of computer data and databases; design and development of computer hardware and software; consultation in the fields of computer databases, computer hardware and software, data storage, aggregation, discovery, management and analysis; technical research, namely, scientific, mechanical and product research; computer hardware and software development, design, analysis, and testing services; information technology infrastructure consultation services; computer software programming services; computer software consulting services; computer software design services; computer software installation, upgrade and maintenance services; hosting websites for others for Internet communications; computer services, namely, remote management of the information technology (IT) systems of others; development and creation of computer programs for data processing; computer technical support services, namely, service desk or help desk services for IT infrastructure, operating systems, database systems, and web applicationsACTIVEJul 1, 2014

Related trademarks

CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.

Prosecution history

DateCodeEventWhat it means
Dec 6, 2025REM2COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED—
Apr 14, 2023NA85NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED—
Apr 14, 2023C15AREGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.—
Apr 8, 2023APRECASE ASSIGNED TO POST REGISTRATION PARALEGAL—
Sep 29, 2022E815TEAS SECTION 8 & 15 RECEIVED—
Dec 6, 2021REM1COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED—
Dec 6, 2016R.PRREGISTERED-PRINCIPAL REGISTERYour trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive.
Nov 2, 2016SUNANOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED—
Nov 1, 2016CNPRALLOWED PRINCIPAL REGISTER - SOU ACCEPTED—
Oct 29, 2016SUPCSTATEMENT OF USE PROCESSING COMPLETE—
Oct 25, 2016IUAFUSE AMENDMENT FILED—
Oct 25, 2016EISUTEAS STATEMENT OF USE RECEIVEDThe applicant filed a Statement of Use with specimens showing the mark in actual commerce. The USPTO will review the filing for compliance. If accepted, the mark can proceed to registration; if deficient, the USPTO may issue a requirement or office action.
Oct 19, 2016EXRANOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED—
Oct 18, 2016EX3GSOU EXTENSION 3 GRANTED—
Sep 16, 2016EXT3SOU EXTENSION 3 FILED—
Sep 16, 2016EEXTSOU TEAS EXTENSION RECEIVEDThe applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use.
Apr 23, 2016EXRANOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED—
Apr 22, 2016EX2GSOU EXTENSION 2 GRANTED—
Apr 20, 2016AITUCASE ASSIGNED TO INTENT TO USE PARALEGAL—
Mar 16, 2016EXT2SOU EXTENSION 2 FILED—
Mar 16, 2016EEXTSOU TEAS EXTENSION RECEIVEDThe applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use.
Sep 19, 2015EXRANOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED—
Sep 17, 2015EX1GSOU EXTENSION 1 GRANTED—
Sep 17, 2015EXT1SOU EXTENSION 1 FILED—
Sep 17, 2015EEXTSOU TEAS EXTENSION RECEIVEDThe applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use.
Mar 17, 2015NOAMNOA E-MAILED - SOU REQUIRED FROM APPLICANTA Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date.
Jan 20, 2015NPUBOFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED—
Jan 20, 2015PUBOPUBLISHED FOR OPPOSITIONYour mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance.
Dec 31, 2014NONPNOTIFICATION OF NOTICE OF PUBLICATION E-MAILED—
Dec 15, 2014PREVLAW OFFICE PUBLICATION REVIEW COMPLETED—
Dec 9, 2014ALIEASSIGNED TO LIE—
Nov 25, 2014CNSAAPPROVED FOR PUB - PRINCIPAL REGISTER—
Nov 24, 2014TCCATEAS CHANGE OF CORRESPONDENCE RECEIVED—
Nov 24, 2014TEMETEAS/EMAIL CORRESPONDENCE ENTERED—
Nov 24, 2014CRFACORRESPONDENCE RECEIVED IN LAW OFFICE—
Nov 24, 2014TROATEAS RESPONSE TO OFFICE ACTION RECEIVEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Jun 6, 2014GNRNNOTIFICATION OF NON-FINAL ACTION E-MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Jun 6, 2014GNRTNON-FINAL ACTION E-MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Jun 6, 2014CNRTNON-FINAL ACTION WRITTENA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Jun 5, 2014DOCKASSIGNED TO EXAMINER—
Mar 14, 2014MPMKNOTICE OF PSEUDO MARK E-MAILED—
Mar 13, 2014NWOSNEW APPLICATION OFFICE SUPPLIED DATA ENTERED—
Mar 7, 2014TAEATEAS AMENDMENT ENTERED BEFORE ATTORNEY ASSIGNED—
Mar 7, 2014PARITEAS VOLUNTARY AMENDMENT RECEIVED—
Mar 4, 2014NWAPNEW APPLICATION ENTERED—

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