USPTO serial 86207883
ASSISTEDGE
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- Nov 3, 2015
- Examiner
- MCMORROW, JANICE LEE
- Law office
- —
What this means
Status 800 means the registration was renewed after acceptable combined Section 8 and Section 9 filings. The mark remains registered for another 10-year term with active federal protection. Calendar the next Section 8 and 9 deadline in 10 years and maintain monitoring.
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Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Naresh Kilaru
Naresh Kilaru Finnegan, Henderson, Farabow, Garrett & Dunner LLP901 New York Avenue NWWASHINGTON, DC 20001United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Computer software for use in the field of call center operations, namely, software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; computer software for use in the field of call center operations, namely, software for managing, tracking and reporting customer calls and inquiries; computer software for use in the field of call center operations, namely, software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; computer software for use in the field of call center operations, namely, software for remotely monitoring call centers; computer software for use in the field of call center operations, namely, software for enabling communication between call center managers and agents; computer software for use in the field of call center operations, namely, software for routing callers across multiple sites and multiple call center technologies; computer software for use in the field of call center operations, namely, software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; computer software for use in the field of call center operations, namely, software for disseminating customer service messages to customers via SMS, email, [ telephone, ] and other electronic means; computer software for the aggregation, discovery, management, and analysis of data; computer software to facilitate collaboration and decision making for businesses | ACTIVE | Jul 1, 2014 |
| 016 | [Printed matter and printed publications, namely, brochures, white papers,] [ newsletters,] [and reports] [, books, journals, and magazines ] [ relating to ] [ computers, ] [ computer programs] [, computer hardware, computer software, ] [and data processing ] [, and information technology infrastructure systems ] | SECTION 8 - CANCELLED | Jul 1, 2014 |
| 035 | business consultancy services | ACTIVE | Jul 1, 2014 |
| 042 | [ Software as a service (SAAS) services featuring software in the field of call center management for operating and managing call centers; ] software as a service (SAAS) services featuring software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; software as a service (SAAS) services featuring software for managing, tracking and reporting customer calls and inquiries; software as a service (SAAS) services featuring software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; [ software as a service (SAAS) services featuring software for remotely monitoring call centers; ] software as a service (SAAS) services featuring software for enabling communication between call center managers and agents; software as a service (SAAS) services featuring software for routing callers across multiple sites and multiple call center technologies; [ software as a service (SAAS) services featuring software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; ] software as a service (SAAS) services featuring software for disseminating customer service messages to customers via SMS, email, [ telephone, ] and other electronic means; software as a service (SAAS) services featuring software for the aggregation, discovery, management and analysis of data; software as a service (SAAS) services featuring software for facilitating collaboration and decision making for businesses; computer software consulting services | ACTIVE | Jul 1, 2014 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by EdgeVerve Systems Limited
- Other trademarks owned by EdgeVerve Systems Limited
- Other trademarks owned by EdgeVerve Systems Limited
- Other trademarks in Class 009
- Other trademarks in Class 016
- Other trademarks in Class 035
- Other trademarks in Class 042
- Similar marks named ASSISTEDGE
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Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Jul 6, 2026 | NP89 | NOTICE OF ACCEPTANCE OF PARTIAL SEC. 8 & 9 EMAILED | — |
| Jul 6, 2026 | RNL1 | REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS) | The trademark registration was renewed for another 10-year term after acceptable maintenance filings. RNL1, RNL2, and RNL3 indicate which renewal cycle (first, second, or third 10-year term) was recorded. The registration remains active. |
| Jul 6, 2026 | 9G8P | REGISTERED - SEC. 9 GRANTED/CHECK RECORD FOR SEC. 8 | — |
| Jul 6, 2026 | 8PRT | REGISTERED - PARTIAL SEC. 8 (10-YR) ACCEPTED | — |
| Jul 6, 2026 | APRE | CASE ASSIGNED TO POST REGISTRATION PARALEGAL | — |
| May 4, 2026 | E89R | TEAS SECTION 8 & 9 RECEIVED | — |
| Nov 3, 2024 | REM2 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED | — |
| Jan 13, 2022 | NA85 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED | — |
| Jan 13, 2022 | C15A | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. | — |
| Jan 13, 2022 | APRE | CASE ASSIGNED TO POST REGISTRATION PARALEGAL | — |
| Oct 6, 2021 | E815 | TEAS SECTION 8 & 15 RECEIVED | — |
| Nov 3, 2020 | REM1 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED | — |
| Nov 3, 2015 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Oct 1, 2015 | SUNA | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED | — |
| Sep 30, 2015 | CNPR | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED | — |
| Sep 29, 2015 | EXRA | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED | — |
| Sep 26, 2015 | SUPC | STATEMENT OF USE PROCESSING COMPLETE | — |
| Sep 26, 2015 | EX1G | SOU EXTENSION 1 GRANTED | — |
| Sep 25, 2015 | AITU | CASE ASSIGNED TO INTENT TO USE PARALEGAL | — |
| Sep 17, 2015 | IUAF | USE AMENDMENT FILED | — |
| Sep 17, 2015 | EXT1 | SOU EXTENSION 1 FILED | — |
| Sep 17, 2015 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Sep 17, 2015 | EISU | TEAS STATEMENT OF USE RECEIVED | The applicant filed a Statement of Use with specimens showing the mark in actual commerce. The USPTO will review the filing for compliance. If accepted, the mark can proceed to registration; if deficient, the USPTO may issue a requirement or office action. |
| Sep 17, 2015 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| Sep 17, 2015 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| Mar 17, 2015 | NOAM | NOA E-MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Jan 20, 2015 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Jan 20, 2015 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Dec 31, 2014 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Dec 15, 2014 | PREV | LAW OFFICE PUBLICATION REVIEW COMPLETED | — |
| Dec 9, 2014 | ALIE | ASSIGNED TO LIE | — |
| Nov 25, 2014 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Nov 24, 2014 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Nov 24, 2014 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Nov 24, 2014 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jun 6, 2014 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jun 6, 2014 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jun 6, 2014 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jun 5, 2014 | DOCK | ASSIGNED TO EXAMINER | — |
| Mar 14, 2014 | MPMK | NOTICE OF PSEUDO MARK E-MAILED | — |
| Mar 13, 2014 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Mar 4, 2014 | NWAP | NEW APPLICATION ENTERED | — |