Drawing for MAKE THE MOST OF EVERY CUSTOMER VISIT

USPTO serial 86759404

MAKE THE MOST OF EVERY CUSTOMER VISIT

Reviewed by CopyMark Law Group

Reg. 5084863Status 702Renewal
Filing date
Status date
Registration date
Nov 22, 2016
Examiner
CORNWELL, ANDREA B
Law office
TMO LAW OFFICE 115

What this means

This registration is in, or will soon enter, a USPTO maintenance window. Missing a Section 8 or Section 9 filing can cancel the registration.

Status 702: Status 702 means the registration is active, Section 8 was accepted, and a Section 15 declaration of incontestability was also accepted. Incontestability strengthens your rights by limiting certain challenges after five years of continuous use.

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Owner

Attorney of record

The USPTO lists this attorney as the applicant's representative for correspondence on this application.

Roy D. Gross

Roy D. Gross The Roy Gross Law Firm, LLC101 Merritt 7, Suite 300Norwalk, CT 06851United States

Goods and services

ClassDescriptionStatusFirst use
009Computer software applications for mobile phones, portable media players, handheld computers, namely, software for monitoring and guiding people queuing up in person at customer service centers; Computer software applications for mobile phones, portable media players, handheld computers, namely, software used to manage and facilitate streamlined work of customer service centers work, including health care centers, government offices, hospitals, banks and the like; Computer software applications for mobile phones, portable media players, handheld computers, namely, software for use in appointment scheduling, billing, reception and check-in management, queue management and other customer service centers activities in the nature of database management, presenting notifications to customers, addressing and sending automated emails or automated text messages to customers; Computer software applications for mobile phones, portable media players, handheld computers, namely, software for management of customer service centers activities for use with wired and wireless networks, computers, mobile devices, smartphones, tablets computers, portable media players and handheld computersACTIVEJan 1, 2007
042Software as a service (SAAS) services featuring cloud-based software applications for monitoring and guiding people queuing up in person at customer service centers; Software as a service (SAAS) services featuring cloud-based software applications used to manage and facilitate streamlined work of customer service centers work, including health care centers, government offices, hospitals, banks and the like; Software as a service (SAAS) services featuring cloud-based software applications for use in appointment scheduling, billing, reception and check-in management, queue management and other customer service centers activities in the nature of database management, presenting notifications to customers, addressing and sending automated emails or automated text messages to customer; Software as a service (SAAS) services featuring cloud-based software applications for management of customer service centers activities for use with wired and wireless networks, computers, mobile devices, smartphones, tablet computers, portable media players and handheld computers; developing, designing, maintaining, customizing, configuring, testing, deploying, installing, integrating, repairing, managing and analyzing of computer software and computer programs for others in the field of management of customer service centers activities; advisory services relating to developing, designing, maintaining, customizing, configuring, testing, deploying, installing, integrating, repairing, managing and analyzing of computer software and computer programs for others in the field of management of customer service centers activities; design and development of computer hardware for othersACTIVEJan 1, 2007

Related trademarks

CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.

Prosecution history

DateCodeEventWhat it means
Mar 13, 2026REM2COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED—
Aug 21, 2025ASGNAUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP—
May 24, 2024TCCATEAS CHANGE OF CORRESPONDENCE RECEIVED—
May 24, 2024ARAAATTORNEY/DOM.REP.REVOKED AND/OR APPOINTEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
May 24, 2024REAPTEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED—
May 24, 2024CHANAPPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED—
May 24, 2024COARTEAS CHANGE OF OWNER ADDRESS RECEIVED—
Jun 29, 2022NA85NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED—
Jun 29, 2022C15AREGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.—
Jun 29, 2022APRECASE ASSIGNED TO POST REGISTRATION PARALEGAL—
Jan 24, 2022E815TEAS SECTION 8 & 15 RECEIVED—
Nov 22, 2021REM1COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED—
Nov 22, 2016R.PRREGISTERED-PRINCIPAL REGISTERYour trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive.
Sep 6, 2016NPUBOFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED—
Sep 6, 2016PUBOPUBLISHED FOR OPPOSITIONYour mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance.
Aug 17, 2016NONPNOTIFICATION OF NOTICE OF PUBLICATION E-MAILED—
Aug 1, 2016PREVLAW OFFICE PUBLICATION REVIEW COMPLETED—
Jul 28, 2016CNSAAPPROVED FOR PUB - PRINCIPAL REGISTER—
Jul 28, 2016XAECEXAMINER'S AMENDMENT ENTERED—
Jul 28, 2016GNENNOTIFICATION OF EXAMINERS AMENDMENT E-MAILED—
Jul 28, 2016GNEAEXAMINERS AMENDMENT E-MAILED—
Jul 28, 2016CNEAEXAMINERS AMENDMENT -WRITTEN—
Jul 14, 2016TEMETEAS/EMAIL CORRESPONDENCE ENTERED—
Jul 14, 2016CRFACORRESPONDENCE RECEIVED IN LAW OFFICE—
Jul 12, 2016ALIEASSIGNED TO LIE—
Jul 6, 2016TROATEAS RESPONSE TO OFFICE ACTION RECEIVEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Jul 6, 2016ARAAATTORNEY/DOM.REP.REVOKED AND/OR APPOINTEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Jul 6, 2016REAPTEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED—
Jul 5, 2016TCCATEAS CHANGE OF CORRESPONDENCE RECEIVED—
Jul 5, 2016TEMETEAS/EMAIL CORRESPONDENCE ENTERED—
Jul 5, 2016CRFACORRESPONDENCE RECEIVED IN LAW OFFICE—
Jul 5, 2016TROATEAS RESPONSE TO OFFICE ACTION RECEIVEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Jun 23, 2016ARAAATTORNEY/DOM.REP.REVOKED AND/OR APPOINTEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Jun 23, 2016REAPTEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED—
Jan 6, 2016GNRNNOTIFICATION OF NON-FINAL ACTION E-MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Jan 6, 2016GNRTNON-FINAL ACTION E-MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Jan 6, 2016CNRTNON-FINAL ACTION WRITTENA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Jan 5, 2016DOCKASSIGNED TO EXAMINER—
Sep 21, 2015NWOSNEW APPLICATION OFFICE SUPPLIED DATA ENTERED—
Sep 21, 2015NWAPNEW APPLICATION ENTERED—

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