Drawing for RIGHTANSWERS

USPTO serial 86870440

RIGHTANSWERS

Reviewed by CopyMark Law Group

Reg. 5048428Status 710
Filing date
Status date
Registration date
Sep 27, 2016
Examiner
JOHNSON, DANYTHE ELIZABETH HA
Law office
PUBLICATION AND ISSUE SECTION

What this means

Status 710 means the registration was cancelled because a required Section 8 declaration of continued use was not filed within the deadline (including any grace period). The federal registration is no longer active. Evaluate filing a new application if you still use the mark, or petition if cancellation was erroneous. Consult counsel on remaining common-law rights.

Status 710: Status 710 means the registration was cancelled because a required Section 8 declaration of continued use was not filed within the deadline (including any grace period). The federal registration is no longer active.

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Owner

Attorney of record

The USPTO lists this attorney as the applicant's representative for correspondence on this application.

Brian A. Hall

Brian A. Hall Traverse Legal PLC810 Cottageview Drive, Unit G-20Traverse City, MI 49684UNITED STATES

Goods and services

ClassDescriptionStatusFirst use
009Downloadable computer software and downloadable computer applications for handheld, tablet, mobile and portable apparatus for use in the fields of providing technical support, call-center and knowledge support services, namely, for use in technical support of custom and commercial software, troubleshooting and providing knowledge support information of computer hardware and software problems, issues and errors, providing searching, collaboration and management of technical support knowledge content, providing communication, text messages, e-mails, chatting and electronic messaging between users and support analysts in order to resolve problems by allowing for and keeping track of a checklist of steps within the technical support solution and for sharing knowledge across the enterprise for use with customer service contact centers and customer self-service, customer web and mobile self-service, internal IT support and employee self-service, human resources, marketing, finance, government, educational institutions, healthcare and pharmaceutical industries, legal industries, product management and other corporate applications, and instructional manuals, sold as a unitSECTION 8 - CANCELLEDNov 17, 2015
042Computer consultation services, namely, providing technological consultation in the field of knowledge management to assist computer and web based help-desk and call-center service and support organizations in improving the services they provide to their customers and providing consultation about the quantitative and qualitative benefits of using support technology and services to improve the effectiveness and efficiency of a support organization; providing computer technology information via a web site; development of computer programs for knowledge-based computer systems and customer support call centers; computer consultation services in the fields of customer call-centers, knowledge content management, knowledge as a service, self-service troubleshooting, knowledgebase development and for sharing knowledge across the enterprise for customer service contact centers and customer self-service, customer web and mobile self-service, internal IT support and employee self-service, human resources, social networks, marketing, finance, government, educational institutions, healthcare and pharmaceutical industries, legal industries, product management and other corporate applicationsSECTION 8 - CANCELLEDNov 17, 2015

Related trademarks

CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.

Prosecution history

DateCodeEventWhat it means
Apr 7, 2023C8..CANCELLED SEC. 8 (6-YR)—
Sep 27, 2021REM1COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED—
Feb 3, 2021ASGNAUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP—
May 4, 2017CHANAPPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED—
May 4, 2017COARTEAS CHANGE OF OWNER ADDRESS RECEIVED—
May 4, 2017ARAAATTORNEY/DOM.REP.REVOKED AND/OR APPOINTEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
May 4, 2017REAPTEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED—
Sep 27, 2016R.PRREGISTERED-PRINCIPAL REGISTERYour trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive.
Jul 12, 2016NPUBOFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED—
Jul 12, 2016PUBOPUBLISHED FOR OPPOSITIONYour mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance.
Jun 22, 2016NONPNOTIFICATION OF NOTICE OF PUBLICATION E-MAILED—
Jun 6, 2016CNSAAPPROVED FOR PUB - PRINCIPAL REGISTER—
Jun 3, 2016TEMETEAS/EMAIL CORRESPONDENCE ENTERED—
Jun 2, 2016CRFACORRESPONDENCE RECEIVED IN LAW OFFICE—
Jun 2, 2016TROATEAS RESPONSE TO OFFICE ACTION RECEIVEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
May 3, 2016GNRNNOTIFICATION OF NON-FINAL ACTION E-MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
May 3, 2016GNRTNON-FINAL ACTION E-MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
May 3, 2016CNRTNON-FINAL ACTION WRITTENA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Apr 26, 2016DOCKASSIGNED TO EXAMINER—
Jan 16, 2016MDSCNOTICE OF DESIGN SEARCH CODE E-MAILED—
Jan 15, 2016NWOSNEW APPLICATION OFFICE SUPPLIED DATA ENTERED—
Jan 13, 2016NWAPNEW APPLICATION ENTERED—

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