Drawing for BCRM

USPTO serial 87301341

BCRM

Reviewed by CopyMark Law Group

Status 606
Filing date
Status date
Registration date
—
Examiner
BLANDU, FLORENTINA
Law office
INTENT TO USE SECTION

What this means

This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.

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Owner

Attorney of record

The USPTO lists this attorney as the applicant's representative for correspondence on this application.

Patrick Reilly

101 COOPER STSANTA CRUZ, CA 95060-4526UNITED STATES

Goods and services

ClassDescriptionStatusFirst use
009Computer software adapted to simulate a responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Computer software adapted for integration with communications technology that is enabled to engage in responsive conversation with human users, hardware devices or software applications by means of bi-directional auditory or textual communication and providing customer relationship management features, engagement metrics, analytics, promotional and marketing campaign management; Computer software adapted to enable users to send and receive textual or auditory verbal messages to and from one or more chatbots within a same or a related communications session with a user; Computer software adapted to enable users to send and receive textual or auditory verbal messages to and from one or more chatbots to interact with a human within a same or a related communications session with a user; Computer software adapted to enable two or more chatbots to interact with one another and a user within a same or a related communications session; Computer software adapted to enable two or more chatbots to interact with one another within a same or a related communications session; Computer software adapted to enable audio data messaging and scheduling; Computer software adapted to enable documentation and analysis of chatbot and user interaction histories and user profile data, namely, user profile data specifying user locations, user genders, references to chatbot messaging scheduling, delivery and content and messaging, and user behaviorACTIVE—
042Software as a service (SAAS) services featuring software adapted to simulate a responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Software as a service (SAAS) services featuring software adapted for integration with communications technology that is enabled to engage in responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Software as a service (SAAS) services featuring software adapted to enable users to send and receive textual or auditory verbal messages to and from two or more chatbots within a same or a related communications session with a user; Software as a service (SAAS) services featuring software adapted to enable to or more chatbots to interact with one another and a user within a same or a related communications session; Software as a service (SAAS) services featuring software adapted to enable audio data messaging and scheduling; Software as a service (SAAS) services featuring software adapted to enable documentation and analysis of chatbot and user interaction histories and user profile data, namely, user profile data specifying user locations, user genders, references to chatbot messaging scheduling, delivery and content and messaging, and user behavior; Platform as a service (PAAS) featuring software adapted for integration with communications technology that is enabled to engage in responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Platform as a service (PAAS) featuring computer software platforms adapted to simulate a responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Platform as a service (PAAS) featuring software services adapted to enable users to send and receive textual or auditory verbal messages to and from two or more chatbots within a same or a related communications session with a user; Platform as a service (PAAS) featuring software services adapted to enable to or more chatbots to interact with one another and a user within a same or a related communications session; Platform as a service (SAAS) featuring software services adapted to enable audio data messaging and scheduling; Software as a service (SAAS) featuring software services adapted to enable documentation and analysis of chatbot and user interaction histories and user profile data, namely, user profile data specifying user locations, user genders, references to chatbot messaging scheduling, delivery and content and messaging, and user behaviorACTIVE—

Related trademarks

CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.

Prosecution history

Latest event (MAB6): The intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.

DateCodeEventWhat it means
Sep 30, 2019MAB6ABANDONMENT NOTICE E-MAILED - NO USE STATEMENT FILEDThe intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.
Sep 30, 2019ABN6ABANDONMENT - NO USE STATEMENT FILEDThe intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.
Feb 13, 2019EXRANOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED—
Feb 11, 2019EX3GSOU EXTENSION 3 GRANTED—
Feb 11, 2019EXT3SOU EXTENSION 3 FILED—
Feb 11, 2019EEXTSOU TEAS EXTENSION RECEIVEDThe applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use.
Aug 28, 2018EXRANOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED—
Aug 24, 2018EX2GSOU EXTENSION 2 GRANTED—
Aug 24, 2018EXT2SOU EXTENSION 2 FILED—
Aug 24, 2018EEXTSOU TEAS EXTENSION RECEIVEDThe applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use.
Jul 9, 2018DOCKASSIGNED TO EXAMINER—
Jan 31, 2018EXRANOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED—
Jan 29, 2018EX1GSOU EXTENSION 1 GRANTED—
Jan 29, 2018EXT1SOU EXTENSION 1 FILED—
Jan 29, 2018EEXTSOU TEAS EXTENSION RECEIVEDThe applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use.
Aug 29, 2017NOAMNOA E-MAILED - SOU REQUIRED FROM APPLICANTA Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date.
Jul 4, 2017NPUBOFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED—
Jul 4, 2017PUBOPUBLISHED FOR OPPOSITIONYour mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance.
Jun 14, 2017NONPNOTIFICATION OF NOTICE OF PUBLICATION E-MAILED—
May 31, 2017PREVLAW OFFICE PUBLICATION REVIEW COMPLETED—
May 10, 2017ALIEASSIGNED TO LIE—
Apr 13, 2017CNSAAPPROVED FOR PUB - PRINCIPAL REGISTER—
Apr 13, 2017XAECEXAMINER'S AMENDMENT ENTERED—
Apr 13, 2017GNENNOTIFICATION OF EXAMINERS AMENDMENT E-MAILED—
Apr 13, 2017GNEAEXAMINERS AMENDMENT E-MAILED—
Apr 13, 2017CNEAEXAMINERS AMENDMENT -WRITTEN—
Apr 10, 2017DOCKASSIGNED TO EXAMINER—
Jan 23, 2017NWOSNEW APPLICATION OFFICE SUPPLIED DATA ENTERED—
Jan 17, 2017NWAPNEW APPLICATION ENTERED—

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