USPTO serial 87304803
IVR2CHAT
Reviewed by CopyMark Law Group
Reg. 5298518Status 710
- Filing date
- Status date
- Registration date
- Sep 26, 2017
- Examiner
- BUSH, KAREN K
- Law office
- PUBLICATION AND ISSUE SECTION
What this means
Status 710 means the registration was cancelled because a required Section 8 declaration of continued use was not filed within the deadline (including any grace period). The federal registration is no longer active. Evaluate filing a new application if you still use the mark, or petition if cancellation was erroneous. Consult counsel on remaining common-law rights.
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Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Michael Glenn
MICHAEL GLENN PERKINS COIE LLP3150 PORTER DRIVEPALO ALTO, CA 94304UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 035 | Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle | SECTION 8 - CANCELLED | Dec 31, 2013 |
| 038 | Telecommunications services, namely, the electronic transmission of data by voice and speech activated operation by others of a computer through means of voice commands | SECTION 8 - CANCELLED | Dec 31, 2013 |
| 042 | Developing, managing, and maintaining enterprise-grade, integrated speech customer contact software applications | SECTION 8 - CANCELLED | Dec 31, 2013 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by [24]7.AI, INC.
- Other trademarks owned by 24/7 Customer, Inc.
- Other trademarks owned by 24/7 Customer, Inc.
- Other trademarks in Class 035
- Other trademarks in Class 038
- Other trademarks in Class 042
- Similar marks named IVR2CHAT
- Recently changed USPTO trademarks
- Recently filed trademarks
- Browse all trademark records
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Apr 5, 2024 | C8.. | CANCELLED SEC. 8 (6-YR) | — |
| Sep 26, 2022 | REM1 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED | — |
| Jun 20, 2018 | ASGN | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP | — |
| Sep 26, 2017 | R.SR | REGISTERED-SUPPLEMENTAL REGISTER | Your mark is registered on the Supplemental Register, which is available for marks that are not yet distinctive enough for the Principal Register but can still identify a source. Protection is more limited than Principal Register registration but can later support a Principal Register application. |
| Aug 22, 2017 | PREV | LAW OFFICE PUBLICATION REVIEW COMPLETED | — |
| Aug 22, 2017 | CNTA | APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER | — |
| Aug 16, 2017 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Aug 15, 2017 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Aug 15, 2017 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Aug 1, 2017 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Aug 1, 2017 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Aug 1, 2017 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jul 6, 2017 | ZZZX | PREVIOUS ALLOWANCE COUNT WITHDRAWN | — |
| Jun 20, 2017 | PBCR | WITHDRAWN FROM PUB - OG REVIEW QUERY | — |
| Jun 7, 2017 | PREV | LAW OFFICE PUBLICATION REVIEW COMPLETED | — |
| Jun 6, 2017 | ALIE | ASSIGNED TO LIE | — |
| Apr 26, 2017 | CNTA | APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER | — |
| Apr 25, 2017 | XAEC | EXAMINER'S AMENDMENT ENTERED | — |
| Apr 25, 2017 | GNEN | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | — |
| Apr 25, 2017 | GNEA | EXAMINERS AMENDMENT E-MAILED | — |
| Apr 25, 2017 | CNEA | EXAMINERS AMENDMENT -WRITTEN | — |
| Apr 12, 2017 | DOCK | ASSIGNED TO EXAMINER | — |
| Jan 26, 2017 | MPMK | NOTICE OF PSEUDO MARK E-MAILED | — |
| Jan 25, 2017 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jan 20, 2017 | NWAP | NEW APPLICATION ENTERED | — |