USPTO serial 87425000
G GENESYS
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- Sep 1, 2026
- Examiner
- ROACH, APRIL K
- Law office
- PUBLICATION AND ISSUE SECTION
What this means
Status 700 means the trademark is registered and active on the Principal Register. You have nationwide rights for the listed goods and services and may use ®. Section 8 maintenance is due between years five and six. Calendar Section 8 between years five and six, and consider trademark monitoring.
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Owner
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Daly City, CA, US
Other trademarks owned by GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
MENLO PARK, CA, US
MENLO PARK, CA, US
MENLO PARK, CA, US
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
RYAN P. HILER
RYAN P. HILER Taft Stettinius & Hollister LLPOne Indiana Square, Suite 3500TAFT STETTINIUS & HOLLISTER LLPIndianapolis, IN 46204Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies, for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information, for controlling internal and external voice and data communication for an organization's computer system, and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field; software for workforce management and speech recognition and analytics, and instruction manuals sold or distributed therewith as a unit | ACTIVE | Jun 30, 2017 |
| 035 | Business management for others of outbound marketing campaigns in the fields of contact center management, and providing online reporting of such campaigns; personnel management and employee motivation and incentive programs, namely, conducting incentive award programs for motivation of employees via recognition and bonuses of customer service center employees to promote high-quality customer service; Business management for others of outbound contact center marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and distribution of automated outbound channel communications; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning and product promotion | ACTIVE | Jun 30, 2017 |
| 038 | Telecommunications services in the field of contact center management, namely, voice over internet protocol (VOIP) services and hosted private branch exchange (PBX) services; automated operator and messaging systems, namely, automated call forwarding services and automated telephone voice messaging | ACTIVE | Jun 30, 2017 |
| 042 | Providing temporary use of on-line non-downloadable cloud computing software for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services; installation and maintenance of computer software; monitoring of computer systems, namely, monitoring by remote access to ensure proper functioning; technical support services, namely, diagnosing and troubleshooting of computer hardware and software problems; professional services, namely, customization and configuration in the nature of design and development of computer software; automated operator and messaging systems, namely, providing online temporary use of online non-downloadable software for automated telephone operator and messaging functions | ACTIVE | Jun 30, 2017 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
- Other trademarks owned by GENESYS CLOUD SERVICES, INC.
- Other trademarks owned by GENESYS CLOUD SERVICES, INC.
- Other trademarks owned by GENESYS CLOUD SERVICES, INC.
- Other trademarks in Class 009
- Other trademarks in Class 035
- Other trademarks in Class 038
- Other trademarks in Class 042
- Similar marks named G GENESYS
- Recently changed USPTO trademarks
- Recently filed trademarks
- Browse all trademark records
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Sep 1, 2026 | NRCC | NOTICE OF REGISTRATION CONFIRMATION EMAILED | — |
| Sep 1, 2026 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Aug 12, 2026 | SUNA | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED | — |
| Aug 12, 2026 | CNPR | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED | — |
| Jul 29, 2026 | SUPC | STATEMENT OF USE PROCESSING COMPLETE | — |
| Jul 29, 2026 | AITU | CASE ASSIGNED TO INTENT TO USE PARALEGAL | — |
| May 27, 2026 | EXRA | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED | — |
| May 26, 2026 | IUAF | USE AMENDMENT FILED | — |
| May 26, 2026 | EISU | TEAS STATEMENT OF USE RECEIVED | The applicant filed a Statement of Use with specimens showing the mark in actual commerce. The USPTO will review the filing for compliance. If accepted, the mark can proceed to registration; if deficient, the USPTO may issue a requirement or office action. |
| May 26, 2026 | EX1G | SOU EXTENSION 1 GRANTED | — |
| May 26, 2026 | EXT1 | SOU EXTENSION 1 FILED | — |
| May 26, 2026 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Nov 25, 2025 | NOAM | NOA E-MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Sep 30, 2025 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Sep 30, 2025 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Sep 24, 2025 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Aug 29, 2025 | EXPT | EXPARTE APPEAL TERMINATED | — |
| Aug 29, 2025 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Aug 29, 2025 | XAEC | EXAMINER'S AMENDMENT ENTERED | — |
| Aug 29, 2025 | GNEN | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | — |
| Aug 29, 2025 | GNEA | EXAMINERS AMENDMENT E-MAILED | — |
| Aug 29, 2025 | CNEA | EXAMINERS AMENDMENT -WRITTEN | — |
| Aug 21, 2025 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Aug 21, 2025 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Aug 7, 2025 | ALIE | ASSIGNED TO LIE | — |
| Jul 31, 2025 | ERFR | TEAS REQUEST FOR RECONSIDERATION RECEIVED | — |
| Jul 31, 2025 | EXPI | EX PARTE APPEAL-INSTITUTED | — |
| Jul 31, 2025 | JURT | JURISDICTION RESTORED TO EXAMINING ATTORNEY | — |
| Jul 31, 2025 | EXAF | EXPARTE APPEAL RECEIVED AT TTAB | — |
| Apr 29, 2025 | XELG | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED | — |
| Apr 29, 2025 | XELR | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED | — |
| Feb 12, 2025 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Jan 31, 2025 | GNS1 | NOTIFICATION OF SUBSEQUENT FINAL EMAILED | — |
| Jan 31, 2025 | GNSF | SUBSEQUENT FINAL EMAILED | — |
| Jan 31, 2025 | CFRC | SUBSEQUENT FINAL REFUSAL WRITTEN | — |
| Jul 30, 2024 | GNS3 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | — |
| Jul 30, 2024 | GNSL | LETTER OF SUSPENSION E-MAILED | — |
| Jul 30, 2024 | CNSL | SUSPENSION LETTER WRITTEN | — |
| Jul 18, 2024 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Jul 18, 2024 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Jul 18, 2024 | ERFR | TEAS REQUEST FOR RECONSIDERATION RECEIVED | — |
| May 7, 2024 | XELG | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED | — |
| May 7, 2024 | XELR | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED | — |
| Feb 8, 2024 | GNS1 | NOTIFICATION OF SUBSEQUENT FINAL EMAILED | — |
| Feb 8, 2024 | GNSF | SUBSEQUENT FINAL EMAILED | — |
| Feb 8, 2024 | CFRC | SUBSEQUENT FINAL REFUSAL WRITTEN | — |
| Feb 5, 2024 | RCCK | SUSPENSION CHECKED - TO ATTORNEY FOR ACTION | — |
| Jul 17, 2023 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Jul 15, 2023 | RCCK | SUSPENSION CHECKED - TO ATTORNEY FOR ACTION | — |
| Dec 30, 2022 | GNS3 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | — |
| Dec 30, 2022 | GNSL | LETTER OF SUSPENSION E-MAILED | — |
| Dec 30, 2022 | CNSL | SUSPENSION LETTER WRITTEN | — |
| Dec 15, 2022 | RCCK | SUSPENSION CHECKED - TO ATTORNEY FOR ACTION | — |
| Dec 7, 2022 | ASGN | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP | — |
| May 11, 2022 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| May 9, 2022 | RCCK | SUSPENSION CHECKED - TO ATTORNEY FOR ACTION | — |
| Aug 13, 2021 | GNS3 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | — |
| Aug 13, 2021 | GNSL | LETTER OF SUSPENSION E-MAILED | — |
| Aug 13, 2021 | CNSL | SUSPENSION LETTER WRITTEN | — |
| Jul 14, 2021 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Jul 13, 2021 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Jul 13, 2021 | ERFR | TEAS REQUEST FOR RECONSIDERATION RECEIVED | — |
| May 29, 2021 | GNFN | NOTIFICATION OF FINAL REFUSAL EMAILED | — |
| May 29, 2021 | GNFR | FINAL REFUSAL E-MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| May 29, 2021 | CNFR | FINAL REFUSAL WRITTEN | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| May 3, 2021 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| May 3, 2021 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| May 3, 2021 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Nov 18, 2020 | CHAN | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED | — |
| Nov 18, 2020 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| Nov 18, 2020 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Nov 18, 2020 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Nov 18, 2020 | COAR | TEAS CHANGE OF OWNER ADDRESS RECEIVED | — |
| Nov 1, 2020 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Nov 1, 2020 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Nov 1, 2020 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 22, 2020 | RCCK | SUSPENSION CHECKED - TO ATTORNEY FOR ACTION | — |
| Apr 3, 2020 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Sep 10, 2019 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Feb 27, 2019 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Feb 21, 2019 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Feb 11, 2019 | ALIE | ASSIGNED TO LIE | — |
| Jul 25, 2018 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Jan 24, 2018 | GNS3 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | — |
| Jan 24, 2018 | GNSL | LETTER OF SUSPENSION E-MAILED | — |
| Jan 24, 2018 | CNSL | SUSPENSION LETTER WRITTEN | — |
| Jan 23, 2018 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Jan 22, 2018 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Jan 22, 2018 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jul 21, 2017 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jul 21, 2017 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jul 21, 2017 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jul 20, 2017 | DOCK | ASSIGNED TO EXAMINER | — |
| May 3, 2017 | MDSC | NOTICE OF DESIGN SEARCH CODE E-MAILED | — |
| May 2, 2017 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Apr 28, 2017 | NWAP | NEW APPLICATION ENTERED | — |