USPTO serial 87813142
AVAYA AVA
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- TRUSILO, KELLY JEAN
- Law office
- TMEG LAW OFFICE 107 - EXAMINING ATTORNEY ASSIGNED
What this means
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
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Owner
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Dyan M. House
Dyan M. House Baker & McKenzie LLP1900 North Pearl Street; Suite 1500Dallas, TX 75201UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable cloud-based and on-premise artificial intelligence (AI) / machine learning (ML) customer service software for simulating conversations, mining and analyzing data utilizing natural language processing (NLP) and computational linguistics in connection with real-time and historical digital customer attributes; Downloadable cloud-based and on-premise AI / ML-based chat-bot and virtual agent software for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Downloadable cloud-based and on-premise AI / ML-based chat-bot and virtual agent software for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Downloadable cloud-based and on-premise AI / ML customer service software having cognitive computing technologies that provide multi-modal NLP, AI / ML, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; Computer software that integrates NLP, ML, Computational Linguistics (CL), Information Retrieval (IR) and Language Identification (LI), which is capable of understanding general human queries and formulating responses; Computer software and instructional manuals as a unit sold as subscription or under right-to-use, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; Downloadable cloud-based and on-premise computer software for use in controlling the operation and execution of computer systems, programs, and networks, downloadable cloud-based and on-premise computer software for use in connecting disparate computer networks and systems, servers and storage devices, downloadable cloud-based and on-premise computer operating system software, downloadable cloud-based and on-premise computer software for linking together computers and for enabling computing across a globally accessible network, and downloadable cloud-based and on-premise computer software for managing software and processes that exist within an information technology environment, and instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and downloadable cloud-based and on-premise computer software that integrates NLP, CL, IR, LI, and ML which is capable of understanding general human queries and formulating responses | ACTIVE | — |
| 042 | Providing temporary use of non-downloadable AI / ML customer service software for simulating conversations, mining and analyzing data utilizing NLP and computational linguistics in connection with real-time and historical digital customer attributes; Providing temporary use of non-downloadable AI / ML-based chat-bot and virtual agent software for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Providing temporary use of non-downloadable AI / ML-based chat-bot and virtual agent software for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Providing temporary use of non-downloadable AI / ML customer service software having cognitive computing technologies that provide multi-modal NLP, AI / ML, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; Providing temporary use of non-downloadable computer software for use in controlling the operation and execution of computer systems, programs, and networks, providing temporary use of non-downloadable computer software for use in connecting disparate computer networks and systems, servers and storage devices, providing temporary use of non-downloadable computer operating system software, providing temporary use of non-downloadable computer software for linking together computers and for enabling computing across a globally accessible network, and providing temporary use of non-downloadable computer software for managing software and processes that exist within an information technology environment, including instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and providing temporary use of non-downloadable computer software that integrates NLP, CL, IR, LI, and ML which is capable of understanding general human queries and formulating responses | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Aug 23, 2023 | MAB2 | ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Aug 23, 2023 | MAB2 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Aug 23, 2023 | ABN2 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Jul 6, 2023 | DOCK | ASSIGNED TO EXAMINER | — |
| May 17, 2023 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| May 9, 2023 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 9, 2023 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 9, 2023 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Nov 28, 2022 | RCCK | SUSPENSION CHECKED - TO ATTORNEY FOR ACTION | — |
| Apr 25, 2022 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Sep 7, 2021 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| May 17, 2021 | CHAN | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED | — |
| May 17, 2021 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| May 17, 2021 | EWAF | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS | — |
| May 17, 2021 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| May 17, 2021 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| May 17, 2021 | COAR | TEAS CHANGE OF OWNER ADDRESS RECEIVED | — |
| Jan 22, 2021 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Jun 30, 2020 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Jun 25, 2020 | ALIE | ASSIGNED TO LIE | — |
| Nov 29, 2019 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| May 29, 2019 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Nov 16, 2018 | GNS3 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | — |
| Nov 16, 2018 | GNSL | LETTER OF SUSPENSION E-MAILED | — |
| Nov 16, 2018 | CNSL | SUSPENSION LETTER WRITTEN | — |
| Oct 11, 2018 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Oct 10, 2018 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Oct 10, 2018 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Sep 24, 2018 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Sep 24, 2018 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Apr 27, 2018 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Apr 27, 2018 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Apr 10, 2018 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 10, 2018 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 10, 2018 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 2, 2018 | DOCK | ASSIGNED TO EXAMINER | — |
| Mar 6, 2018 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Mar 2, 2018 | NWAP | NEW APPLICATION ENTERED | — |