USPTO serial 88114874
PEOPLESUPPORT
Reviewed by CopyMark Law Group
Status 606
- Filing date
- Status date
- Registration date
- —
- Examiner
- FRAZIER, TAMARA G
- Law office
- INTENT TO USE SECTION
What this means
This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.
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Owner
Los Angeles, CA
Los Angeles, CA
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Michael P. Martin
Michael P. Martin FISCHBACH, PERLSTEIN, LIEBERMAN & ALMOND, LLP1925 CENTURY PARK EAST,, SUITE 2050LOS ANGELES, CA 90067UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Computer software for use in customer relationship management (CRM); Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments; computer software for use in workforce management applications, namely, for use in forecasting, scheduling and adherence functions to determine customer contact volume across multiple mediums in order to address the needs of customers of others; computer software for data capture and reporting to identify, tract and act upon customer interaction trends that may be downloaded from a global computer network; computer software to track move/add/change requests made by others and provide issue resolution coordination that may be downloaded from a global computer network; computer software for automated root cause and trend analysis which compiles contact data, customer data and business process data for trend analysis within and across customer support systems of others; computer software for use in operating group call systems and tools needed to address interactions with customers of others and directs call flow by appropriate scripts that may be downloaded from a global computer network | ACTIVE | — |
| 035 | Business assistance, management and information services; Business consultation; Business management advice; Business management consultation and services, namely, managing and administering non-core functions, namely, mailing and shipping, records management, information services, administration, payroll and accounting, and telemarketing services; Commercial information agencies; Conducting public opinion polls; Creating and updating advertising material; Customer service management for others; Customer services, namely, responding to customers inquiries for others in the field of industry and commerce via telephone or other electronic means; Dissemination of advertisements and of advertising material; Dissemination of advertising material; Market research; Market research studies; Services consisting of the registration, collection, transcription, compilation and systemization of written communications and data; Telemarketing | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| May 31, 2022 | MAB6 | ABANDONMENT NOTICE E-MAILED - NO USE STATEMENT FILED | The intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window. |
| May 30, 2022 | ABN6 | ABANDONMENT - NO USE STATEMENT FILED | The intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window. |
| Oct 27, 2021 | EXRA | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED | — |
| Oct 26, 2021 | EX5G | SOU EXTENSION 5 GRANTED | — |
| Oct 25, 2021 | AITU | CASE ASSIGNED TO INTENT TO USE PARALEGAL | — |
| Oct 19, 2021 | EXT5 | SOU EXTENSION 5 FILED | — |
| Oct 19, 2021 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Apr 22, 2021 | EXRA | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED | — |
| Apr 20, 2021 | EX4G | SOU EXTENSION 4 GRANTED | — |
| Apr 20, 2021 | EXT4 | SOU EXTENSION 4 FILED | — |
| Apr 20, 2021 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Oct 21, 2020 | EXRA | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED | — |
| Oct 19, 2020 | EX3G | SOU EXTENSION 3 GRANTED | — |
| Oct 19, 2020 | EXT3 | SOU EXTENSION 3 FILED | — |
| Oct 19, 2020 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Apr 22, 2020 | EXRA | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED | — |
| Apr 20, 2020 | EX2G | SOU EXTENSION 2 GRANTED | — |
| Apr 20, 2020 | EXT2 | SOU EXTENSION 2 FILED | — |
| Apr 20, 2020 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Oct 23, 2019 | EXRA | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED | — |
| Oct 21, 2019 | EX1G | SOU EXTENSION 1 GRANTED | — |
| Oct 21, 2019 | EXT1 | SOU EXTENSION 1 FILED | — |
| Oct 21, 2019 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Apr 23, 2019 | NOAM | NOA E-MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Feb 26, 2019 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Feb 26, 2019 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Feb 6, 2019 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Jan 16, 2019 | ALIE | ASSIGNED TO LIE | — |
| Dec 31, 2018 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Dec 27, 2018 | XAEC | EXAMINER'S AMENDMENT ENTERED | — |
| Dec 27, 2018 | GNEN | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | — |
| Dec 27, 2018 | GNEA | EXAMINERS AMENDMENT E-MAILED | — |
| Dec 27, 2018 | CNEA | EXAMINERS AMENDMENT -WRITTEN | — |
| Dec 21, 2018 | DOCK | ASSIGNED TO EXAMINER | — |
| Sep 20, 2018 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Sep 15, 2018 | NWAP | NEW APPLICATION ENTERED | — |