USPTO serial 88793331
MEDALLIA LENS
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- KELLY, JOHN M
- Law office
- TMO LAW OFFICE 119 - EXAMINING ATTORNEY ASSIGNED
What this means
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
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Owner
San Francisco, CA
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Chelsea E. Carbone
CHELSEA E. CARBONE WILSON SONSINI GOODRICH & ROSATI650 PAGE MILL ROADPALO ALTO, CA 94304-1050UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | downloadable software featuring video recording and feedback for surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improve customer satisfaction, operational efficiency, employee productivity, business operations, and business productivity; downloadable software featuring video recording and feedback for tracking, gathering, monitoring, analyzing, and publishing feedback and reviews on social media sites; downloadable software featuring video recording and feedback for analyzing, responding to, and making process improvements based on social media data; downloadable computer software featuring video recording and feedback and using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions or decisions; downloadable computer software featuring video recording and feedback and using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict customer and employee behavior; downloadable software featuring video recording and feedback for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customer, business unit, or employee experience or journey; downloadable computer software featuring video recording and feedback for use in gathering and analyzing feedback from diverse customer or employee interaction channels; downloadable computer software featuring video recording and feedback for enabling solicitation of feedback from diverse channels; downloadable computer software featuring video recording and feedback for use in video analytics to determine and take action based on topics and sentiment from customer and employee feedback; downloadable computer software featuring video recording and feedback for use in the field of customer experience management and enterprise feedback management; downloadable computer software featuring video recording and feedback for application and database integration and management; downloadable computer software featuring video recording and feedback for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, transcribing, translating, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; downloadable computer software featuring video recording and feedback for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, transcribing, translating, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content; downloadable computer software featuring video recording and feedback and using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, transcribing, translating, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; downloadable computer software featuring video recording and feedback for the provision of electronic digitizing and storage of document images, data and text; downloadable computer software featuring video recording and feedback for use in creation and storage of documents, reports and forms; downloadable computer software featuring video recording and feedback for use as an application programming interface (API); downloadable computer software platforms featuring video recording and feedback for business purposes; downloadable software featuring video recording and feedback for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions or decisions along a customer or employee life-cycle or journey | ACTIVE | — |
| 042 | software as a service (SAAS) featuring video recording and feedback software for use in surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improve customer, employee, business and product satisfaction, operational efficiency, employee productivity, business operations, and business productivity; software as a service (SAAS) featuring video recording and feedback software for use in surveying, tracking, gathering, monitoring, analyzing, and publishing feedback and reviews on social media sites; software as a service (SAAS) featuring video recording and feedback software for analyzing, responding to, and making process improvements based on social media data; software as a service (SAAS) featuring video recording and feedback software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions or decisions; software as a service (SAAS) featuring video recording and feedback software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict and analyze customer and employee behavior; software as a service (SAAS) featuring video recording and feedback software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customer, business unit, or employee experience or journey; software as a service (SAAS) featuring video recording and feedback software for use in gathering and analyzing feedback from diverse customer or employee interaction channels; software as a service (SAAS) featuring video recording and feedback software for enabling solicitation of feedback from diverse channels; software as a service (SAAS) featuring video recording and feedback software for use in video analytics to determine and take action based on topics and sentiment from customer and employee feedback; software as a service (SAAS) featuring video recording and feedback software for use in the field of customer experience management and enterprise feedback management; providing temporary use of non-downloadable computer software featuring video recording and feedback for application and database integration and management; providing temporary use of non-downloadable computer software featuring video recording and feedback for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, transcribing, translating, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; providing temporary use of non-downloadable computer software featuring video recording and feedback for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, transcribing, translating, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content; providing temporary use of non-downloadable computer software featuring video recording and feedback and using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, transcribing, translating, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; providing temporary use of non-downloadable computer software featuring video recording and feedback for the provision of electronic digitizing and storage of document images, data and text; providing temporary use of non-downloadable computer software featuring video recording and feedback for use in creation and storage of documents, reports and forms; providing temporary use of non-downloadable computer software featuring video recording and feedback for use as an application programming interface (API); providing temporary use of non-downloadable computer software platforms featuring video recording and feedback for business purposes; software as a service (SAAS) featuring video recording and feedback software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions or decisions along customer or employee lifecycle or journey | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Nov 19, 2020 | MAB2 | ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Nov 19, 2020 | ABN2 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| May 8, 2020 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 8, 2020 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 8, 2020 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 29, 2020 | DOCK | ASSIGNED TO EXAMINER | — |
| Feb 16, 2020 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Feb 14, 2020 | NWAP | NEW APPLICATION ENTERED | — |