USPTO serial 90047632
MODERN CHAT
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- Mar 23, 2021
- Examiner
- CLYBURN, CARLA DIONNE
- Law office
- Historical data usage
What this means
This registration is in, or will soon enter, a USPTO maintenance window. Missing a Section 8 or Section 9 filing can cancel the registration.
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Owner
Austin, TX, US
Austin, TX, US
Austin, TX, US
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Brian Spross
Brian Spross Jones & Spross1605 Lakecliff Hills LaneAustin, TX 78732United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 042 | Online non-downloadable software for providing a platform to enable businesses to provide and obtain customer support, to assist in providing customer engagement tools, marketing, customer care, online commerce, and messaging to customers, and for facilitating interaction, connections, and digital communication and messaging conversations; Providing temporary use of online non-downloadable software for businesses and customers to engage with each other via electronic messaging and transmission of text, data, graphics, images, documents and multimedia; Providing temporary use of online non-downloadable software for enabling businesses to provide customer support, to assist in providing customer engagement tools, marketing, customer care, online commerce, and messaging to customers; Online non-downloadable software for providing a platform featuring software for connecting businesses and customers, namely, software for businesses to design, configure, and automate personalized customer experiences by delivering actionable mobile messages or other electronic communications; Providing temporary use of online non-downloadable software to provide a conversational interface between consumers and businesses by permitting businesses to communicate with their customers for the purposes of providing technical support, customer support, customer engagement, customer service, promoting products and services for sale via a messaging interface; Online non-downloadable software for businesses to view, analyze and import customer engagement data; Providing temporary use of online non-downloadable software for connecting businesses and customers, namely, software designed to enable businesses and their customers to communicate electronically by accessing a network of customer data; Providing temporary use of online non-downloadable software for providing customers with a live messaging interface on a business's website; Providing temporary use of online non-downloadable software featuring artificial intelligence-based communication for providing and facilitating customer engagement, customer service, and customer support; Application service provider featuring application programming interface (API) software for integration of third party applications with an online non-downloadable software platform for creating, managing, and operating online customer support communities, data storage, searching, retrieval, monitoring, and analysis of data; Providing online non-downloadable software including application programming interfaces (APIs) for use by third party applications and platforms to create, manage, and operate online customer support communities, data storage, searching, retrieval, monitoring, and analysis of online social media and online social network data; Providing online non-downloadable software for creating, managing, and operating online customer communities to capture, facilitate, manage, moderate, curate, analyze and share online user conversations between a business and consumers, gathering consumer feedback, and capturing recommendations; Providing online non-downloadable software for creating, managing, and operating online customer communities to capture and manage information on consumer demographics, consumer products and services, and consumer preferences for improving customer support, sales, marketing and product development; Providing online non-downloadable software for social media management, managing and enhancing customer care and managing and enhancing customer relationship management; Maintenance of computer software in the fields of social media management, managing and enhancing customer care and managing and enhancing customer relationship management | ACTIVE | Apr 7, 2020 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Jun 18, 2026 | NA85 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED | — |
| Jun 18, 2026 | C15A | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. | — |
| Jun 18, 2026 | APRE | CASE ASSIGNED TO POST REGISTRATION PARALEGAL | — |
| Mar 23, 2026 | E815 | TEAS SECTION 8 & 15 RECEIVED | — |
| Mar 23, 2026 | REM1 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED | — |
| Jun 1, 2025 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| Jun 1, 2025 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jun 1, 2025 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Jun 1, 2025 | CHAN | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED | — |
| Jun 1, 2025 | COAR | TEAS CHANGE OF OWNER ADDRESS RECEIVED | — |
| Mar 23, 2021 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Jan 5, 2021 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Jan 5, 2021 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Dec 16, 2020 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Nov 29, 2020 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Nov 26, 2020 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Nov 25, 2020 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Nov 25, 2020 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Oct 28, 2020 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 28, 2020 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 28, 2020 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Oct 20, 2020 | DOCK | ASSIGNED TO EXAMINER | — |
| Aug 6, 2020 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jul 14, 2020 | NWAP | NEW APPLICATION ENTERED | — |