Drawing for EXPERIENCE. A BETTER WAY.

USPTO serial 90606672

EXPERIENCE. A BETTER WAY.

Reviewed by CopyMark Law Group

Status 606
Filing date
Status date
Registration date
Examiner
STEPHENS, BRIA MICHELLE
Law office
INTENT TO USE SECTION

What this means

This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.

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Owner

Attorney of record

The USPTO lists this attorney as the applicant's representative for correspondence on this application.

Holly Pranger

Holly Pranger PRANGER LAW PC88 GUY PLACE, SUITE 405SAN FRANCISCO, CA 94105United States

Goods and services

ClassDescriptionStatusFirst use
009Downloadable computer software for application and database integration; Downloadable application programming interface (API) software for integration in customer relationship management (CRM); Downloadable computer software for facilitating staffing interactions with contact centers and workforce management; downloadable computer telephony software, namely, downloadable computer programs and downloadable computer telecommunications programs for combining and integrating voice and data communications with computer technologies; downloadable computer software for controlling, monitoring, analyzing, recording, providing, programming, routing, interacting with and responding to voice or electronic information from customers in contact center management; downloadable computer software for controlling internal and external voice and data communication for an organization's computer system; downloadable computer software for handling and integrating an organization's directory services, operator services, answering services, call routing, call distribution, calling services, voice response and customized, customer specific applications in the customer service field; downloadable computer software for workforce management; downloadable computer software for speech recognition and analytics; downloadable computer software for analysis of data and running reports; Downloadable software development kits (SDK)ACTIVE
038Telecommunication services in the nature of providing telephone services with various telephone features, namely, a dedicated toll-free number, voicemail, multiple mailbox extensions, telephone message notification, detailed call reports, call waiting, call identification, call forwarding, and message waiting; Voicemail services; Telecommunication services, namely, providing advanced calling features, namely, changing one's caller ID, recording calls, changing the sound of one's voice over the phone, and straight-to-voicemail calls; Call recording services; International telephone services; Providing telephone conferencing services; Telecommunication services in the nature of providing telephone features, namely, call waiting, call identification, call forwarding, and message waiting; Automated telephone voice message servicesACTIVE
042Providing online non-downloadable cloud computing software for contact center management; software as a service (SAAS) for contact center management; customization and implementation of computer software for contact center management; consulting services in the field of design and customization of software for contact center management; Application service provider featuring solutions software for use in providing customer experience management, and for use in providing contact center communications, operations and management, and for use in providing contact center and telecommunications functionality, namely, functionality for interactive voice response systems, routing, recording, reporting, conferencing, synchronization, transfers, and interactive transaction processing system; Platform as a service (PAAS) featuring computer software platforms for contact center management; Computer services providing customized web pages and data feeds featuring user-defined information, which includes social networking content, new media content, and other on-line content; Providing online non-downloadable software for social media management, social media user engagement, for enabling transmission, accessing, uploading, posting, showing, displaying, tagging, sharing, and providing of electronic media and information over the Internet or other communications networks; Software as a service (SAAS) service featuring software for text, audio and video recording services, text, audio and video transcription services, tagging, annotating, searching, sharing, reviewing and analyzing audio and video content; Software as a service (SAAS) services for data visualization, creating, storing, managing, sharing, linking and arranging data, for creating reports, for task and project issue tracking, task and project management, content sharing and general work management; Software as a service (SAAS) services featuring software using artificial intelligence for machine learning, voice and speech recognition, determining intent, emotion, sentiment, and for predicting customer and business needs and selecting, sharing and providing relevant content for use in the field of customer relationship management and workforce management; Application service provider featuring application programming interface (API) software for integration of telecommunications services, workforce management, and data management tools and solutions into a website or software application; Providing application programming interface (API) software for integration of machine-learning and artificial intelligence into websites and online software; Computer services, namely, providing an interactive web site featuring technology that allows users to explore and manage connections to existing and emerging application programming interfaces (APIs)ACTIVE

Related trademarks

CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.

Prosecution history

Latest event (MAB6): The intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.

DateCodeEventWhat it means
Nov 17, 2025MAB6ABANDONMENT NOTICE E-MAILED - NO USE STATEMENT FILEDThe intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.
Nov 17, 2025ABN6ABANDONMENT - NO USE STATEMENT FILEDThe intent-to-use application was abandoned because no acceptable Statement of Use (or valid extension) was filed before the Notice of Allowance deadline expired. The application is dead unless revived within a limited window.
Nov 14, 2025EXRANOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
Nov 14, 2025EX5GSOU EXTENSION 5 GRANTED
Nov 12, 2025AITUCASE ASSIGNED TO INTENT TO USE PARALEGAL
Jan 23, 2025EEXTSOU TEAS EXTENSION RECEIVEDThe applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use.
Jan 22, 2025EXT5SOU EXTENSION 5 FILED
Jul 10, 2024EXRANOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
Jul 10, 2024EX4GSOU EXTENSION 4 GRANTED
Jul 9, 2024EXT4SOU EXTENSION 4 FILED
Jul 9, 2024EEXTSOU TEAS EXTENSION RECEIVEDThe applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use.
Feb 6, 2024EXRANOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
Feb 5, 2024EX3GSOU EXTENSION 3 GRANTED
Feb 5, 2024AITUCASE ASSIGNED TO INTENT TO USE PARALEGAL
Feb 2, 2024EXT3SOU EXTENSION 3 FILED
Feb 2, 2024EEXTSOU TEAS EXTENSION RECEIVEDThe applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use.
Nov 7, 2023DOCKASSIGNED TO EXAMINER
Aug 4, 2023EXRANOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
Aug 3, 2023EX2GSOU EXTENSION 2 GRANTED
Aug 1, 2023EXT2SOU EXTENSION 2 FILED
Aug 1, 2023EEXTSOU TEAS EXTENSION RECEIVEDThe applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use.
Feb 17, 2023EXRANOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
Feb 16, 2023EX1GSOU EXTENSION 1 GRANTED
Feb 16, 2023AITUCASE ASSIGNED TO INTENT TO USE PARALEGAL
Feb 1, 2023EXT1SOU EXTENSION 1 FILED
Feb 1, 2023EEXTSOU TEAS EXTENSION RECEIVEDThe applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use.
Dec 22, 2022CHANAPPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Dec 22, 2022TCCATEAS CHANGE OF CORRESPONDENCE RECEIVED
Dec 22, 2022COARTEAS CHANGE OF OWNER ADDRESS RECEIVED
Aug 2, 2022NOAMNOA E-MAILED - SOU REQUIRED FROM APPLICANTA Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date.
Jun 7, 2022NPUBOFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Jun 7, 2022PUBOPUBLISHED FOR OPPOSITIONYour mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance.
May 18, 2022NONPNOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
May 5, 2022CNSAAPPROVED FOR PUB - PRINCIPAL REGISTER
Apr 29, 2022TEMETEAS/EMAIL CORRESPONDENCE ENTERED
Apr 28, 2022CRFACORRESPONDENCE RECEIVED IN LAW OFFICE
Apr 28, 2022TROATEAS RESPONSE TO OFFICE ACTION RECEIVEDThis event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action.
Nov 4, 2021GNRNNOTIFICATION OF NON-FINAL ACTION E-MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Nov 4, 2021GNRTNON-FINAL ACTION E-MAILEDA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Nov 4, 2021CNRTNON-FINAL ACTION WRITTENA non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application.
Nov 3, 2021DOCKASSIGNED TO EXAMINER
Jul 2, 2021NWOSNEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Mar 30, 2021NWAPNEW APPLICATION ENTERED

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