USPTO serial 90864972
AGENT JOURNEYS
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- —
- Examiner
- MARTIN, LIEF ANDREW
- Law office
- TMO LAW OFFICE 112 - EXAMINING ATTORNEY ASSIGNED
What this means
These status codes mean the trademark application is abandoned and no longer pending. Common reasons include missing an Office Action response (600), filing without a valid basis (602), express abandonment by the applicant (604), or failure to respond to an examiner's inquiry (618). Revival may be possible in limited circumstances. If abandonment was unintentional, consult counsel about a petition to revive. Otherwise file a new application if protection is still needed.
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Owner
New York, NY
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Cynthia R. Adwere
CYNTHIA R. ADWERE LAW OFFICE OF CYNTHIA R. ADWERE2625 MIDDLEFIELD ROAD, #360PALO ALTO, CA 94306UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 035 | business information management, namely, electronic reporting of business information, business analytics, namely, business evaluations, information and research, and consumer response | ACTIVE | — |
| 038 | broadcast communication services, namely, transmitting text messages to designated recipients for others; communication services, namely, transmitting messages via phone, electronic mail, voice, web, SMS, text messaging, messaging and instant messaging between businesses and consumers | ACTIVE | — |
| 042 | Software as a Service (SaaS) services featuring software for use in responding to customer inquiries and communicating with others; software as a Service (SaaS) services, namely, hosting software for use by others in responding to customer inquiries; software as a Service (SaaS) services, namely, hosting software for use by others for use by call centers in responding to customer inquiries; software as a Service (SaaS) services featuring artificial intelligence software for suggested responses and auto-communication, machine learning for classifying and generating communication based on previous communication data, and natural language processing; software as a Services (SaaS) services featuring software for automated speech recognition (ASR) and voice recognition; software as a Service (SaaS) services featuring software for general business process automation; software as a Service (SaaS) services, namely, hosting software for general business process automation; software as a Service (SaaS) services, namely, hosting software for use by others for general business process automation; software as a Service (SaaS) services featuring artificial intelligence software for general business process automation for suggested responses and auto-communication, machine learning for classifying and generating communication based on previous communication data, and natural language processing; machine learning and artificial intelligence to gain insight into call center agent activity; artificial intelligence driven automation for call center tasks; artificial intelligence driven automation to facilitate asynchronous communications with customers; software as a Service (SaaS) services featuring machine learning and artificial intelligence software to assist call center agents to respond to sales related inquiries from customers | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Nov 21, 2022 | MAB2 | ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| Nov 21, 2022 | ABN2 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE | The trademark application was abandoned because a required response or document was not filed by the deadline — usually a missed Office Action response. The application is dead unless a petition to revive is granted within a limited time. |
| May 9, 2022 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 9, 2022 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 9, 2022 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 28, 2022 | DOCK | ASSIGNED TO EXAMINER | — |
| Sep 29, 2021 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Aug 7, 2021 | NWAP | NEW APPLICATION ENTERED | — |