USPTO serial 97081652
Reviewed by CopyMark Law Group
Status 700 means the trademark is registered and active on the Principal Register. You have nationwide rights for the listed goods and services and may use ®. Section 8 maintenance is due between years five and six. Calendar Section 8 between years five and six, and consider trademark monitoring.
If you own this trademark, we can monitor new filings and help with USPTO deadlines. If you do not, we can file a new U.S. application.
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Lisa C. Pvento
Lisa C. Pvento Meunier Carlin & Curfman LLC999 Peachtree Street NESuite 1300Atlanta, GA 30309| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable enterprise and workforce engagement computer software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management; downloadable computer software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; downloadable computer software for enterprise recording to enhance regulatory compliance and minimize fraud, namely, omnichannel recording of voice, text, screen, and video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud | ACTIVE | — |
| 042 | Consulting services in the fields of business technology software, design and development of computer hardware, and computer software and cloud-based software deployment; providing temporary use of on-line non-downloadable enterprise and workforce engagement computer software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management; providing temporary use of on-line non-downloadable computer software for use in customer relationship management (CRM) specifically with respect to self-service and automated customer engagement via intelligent personal assistant devices, online and mobile application customer self-service websites, and online social media; providing temporary use of on-line non-downloadable computer software for enterprise recording to enhance regulatory compliance and minimize fraud, namely, omnichannel recording of voice, text, screen, and video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud | ACTIVE | — |
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
| Date | Code | Event | What it means |
|---|---|---|---|
| Dec 26, 2023 | NRCC | NOTICE OF REGISTRATION CONFIRMATION EMAILED | — |
| Dec 26, 2023 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Nov 23, 2023 | SUNA | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED | — |
| Nov 22, 2023 | CNPR | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED | — |
| Oct 31, 2023 | EXRA | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED | — |
| Oct 30, 2023 | SUPC | STATEMENT OF USE PROCESSING COMPLETE | — |
| Oct 30, 2023 | EX1G | SOU EXTENSION 1 GRANTED | — |
| Oct 30, 2023 | AITU | CASE ASSIGNED TO INTENT TO USE PARALEGAL | — |
| Oct 24, 2023 | IUAF | USE AMENDMENT FILED | — |
| Oct 24, 2023 | EXT1 | SOU EXTENSION 1 FILED | — |
| Oct 24, 2023 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Oct 24, 2023 | EISU | TEAS STATEMENT OF USE RECEIVED | The applicant filed a Statement of Use with specimens showing the mark in actual commerce. The USPTO will review the filing for compliance. If accepted, the mark can proceed to registration; if deficient, the USPTO may issue a requirement or office action. |
| Apr 25, 2023 | NOAM | NOA E-MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Feb 28, 2023 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Feb 28, 2023 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Feb 8, 2023 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Jan 25, 2023 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Jan 25, 2023 | XAEC | EXAMINER'S AMENDMENT ENTERED | — |
| Jan 25, 2023 | GNEN | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | — |
| Jan 25, 2023 | GNEA | EXAMINERS AMENDMENT E-MAILED | — |
| Jan 25, 2023 | CNEA | EXAMINERS AMENDMENT -WRITTEN | — |
| Nov 18, 2022 | GNFN | NOTIFICATION OF FINAL REFUSAL EMAILED | — |
| Nov 18, 2022 | GNFR | FINAL REFUSAL E-MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Nov 18, 2022 | CNFR | FINAL REFUSAL WRITTEN | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Oct 27, 2022 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Oct 26, 2022 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Oct 26, 2022 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jul 26, 2022 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jul 26, 2022 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jul 26, 2022 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jul 26, 2022 | DOCK | ASSIGNED TO EXAMINER | — |
| Apr 18, 2022 | TCCA | TEAS CHANGE OF CORRESPONDENCE RECEIVED | — |
| Apr 18, 2022 | ARAA | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Apr 18, 2022 | REAP | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | — |
| Nov 5, 2021 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Oct 22, 2021 | NWAP | NEW APPLICATION ENTERED | — |