USPTO serial 97268037
MOSAICX
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- May 12, 2026
- Examiner
- MAKSHOOD, AKEELA MOHAMED
- Law office
- PUBLICATION AND ISSUE SECTION
What this means
Status 700 means the trademark is registered and active on the Principal Register. You have nationwide rights for the listed goods and services and may use ®. Section 8 maintenance is due between years five and six. Calendar Section 8 between years five and six, and consider trademark monitoring.
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Current trademark owner
Monitor this mark, or talk with CopyMark about this registration.
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File a new U.S. trademark application, or speak with our attorneys.
Owner
Omaha, NE, US
Omaha, NE, US
Omaha, NE, US
OMAHA, NE, US
OMAHA, NE, US
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
KRIS KAPPEL
KRIS KAPPEL HUSCH BLACKWELL LLP4801 MAIN STREETSUITE 1000KANSAS CITY, MO 64112Goods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable software for enabling customer communication, engagement, and support through digital messaging and personalized conversation, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software for customer messaging and communication management, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software featuring intelligent voice recognition services and digital messaging services, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software using machine learning for natural language processing and understanding, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software for analytics and reporting in the field of facilitating inbound and outbound communications between service purchasers/subscribers and their end users and customer support, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users | ACTIVE | May 6, 2022 |
| 042 | Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication to facilitate customer engagement, customer relationship management, customer service, and customer support, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable cloud-based software for customer identification, verification, account management, activations, purchases, payments, service requests, appointments, technical support, transfers, outages, global functions, and intent gathering, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable cloud-based software using machine learning and natural language processing to automate and improve two-way interactions with customers and employees, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable, cloud-based software for conversational interactions, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer experience purposes, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users | ACTIVE | May 6, 2022 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by Intrado Corporation
- Other trademarks owned by Intrado Corporation
- Other trademarks owned by Intrado Corporation
- Other trademarks owned by WEST TECHNOLOGY GROUP, LLC
- Other trademarks owned by CX360, INC.
- Other trademarks in Class 009
- Other trademarks in Class 042
- Similar marks named MOSAICX
- Recently changed USPTO trademarks
- Recently filed trademarks
- Browse all trademark records
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Oct 21, 2026 | ASGN | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP | — |
| Sep 22, 2026 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Aug 26, 2026 | ASGN | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP | — |
| May 12, 2026 | NRCC | NOTICE OF REGISTRATION CONFIRMATION EMAILED | — |
| May 12, 2026 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Apr 20, 2026 | SUNA | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED | — |
| Apr 20, 2026 | CNPR | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED | — |
| Mar 19, 2026 | EXRA | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED | — |
| Mar 18, 2026 | SUPC | STATEMENT OF USE PROCESSING COMPLETE | — |
| Mar 18, 2026 | EX1G | SOU EXTENSION 1 GRANTED | — |
| Mar 18, 2026 | AITU | CASE ASSIGNED TO INTENT TO USE PARALEGAL | — |
| Oct 22, 2025 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Oct 21, 2025 | EXT1 | SOU EXTENSION 1 FILED | — |
| Jun 13, 2025 | IUAF | USE AMENDMENT FILED | — |
| Jun 13, 2025 | EISU | TEAS STATEMENT OF USE RECEIVED | The applicant filed a Statement of Use with specimens showing the mark in actual commerce. The USPTO will review the filing for compliance. If accepted, the mark can proceed to registration; if deficient, the USPTO may issue a requirement or office action. |
| Apr 22, 2025 | NOAM | NOA E-MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Mar 10, 2025 | TMBN | TTAB RELEASE CASE TO TRADEMARKS | — |
| Mar 10, 2025 | OP.T | OPPOSITION TERMINATED NO. 999999 | — |
| Mar 10, 2025 | OP.D | OPPOSITION DISMISSED NO. 999999 | — |
| Nov 27, 2024 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Apr 16, 2024 | ETOP | EXTENSION OF TIME TO OPPOSE PROCESS - TERMINATED | — |
| Apr 16, 2024 | OP.I | OPPOSITION INSTITUTED NO. 999999 | — |
| Nov 15, 2023 | ETOF | EXTENSION OF TIME TO OPPOSE RECEIVED | — |
| Nov 7, 2023 | DOCK | ASSIGNED TO EXAMINER | — |
| Oct 17, 2023 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Oct 17, 2023 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Sep 27, 2023 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Sep 8, 2023 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Aug 25, 2023 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Aug 25, 2023 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Aug 25, 2023 | ERFR | TEAS REQUEST FOR RECONSIDERATION RECEIVED | — |
| Jul 5, 2023 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Jun 18, 2023 | GNFN | NOTIFICATION OF FINAL REFUSAL EMAILED | — |
| Jun 18, 2023 | GNFR | FINAL REFUSAL E-MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Jun 18, 2023 | CNFR | FINAL REFUSAL WRITTEN | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| May 24, 2023 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| May 15, 2023 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| May 15, 2023 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| May 15, 2023 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Feb 15, 2023 | ASCK | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | — |
| Nov 15, 2022 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Nov 15, 2022 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Nov 15, 2022 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Nov 9, 2022 | DOCK | ASSIGNED TO EXAMINER | — |
| Feb 19, 2022 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Feb 18, 2022 | NWAP | NEW APPLICATION ENTERED | — |