USPTO serial 97524395
Reviewed by CopyMark Law Group
Status 700 means the trademark is registered and active on the Principal Register. You have nationwide rights for the listed goods and services and may use ®. Section 8 maintenance is due between years five and six. Calendar Section 8 between years five and six, and consider trademark monitoring.
If you own this trademark, we can monitor new filings and help with USPTO deadlines. If you do not, we can file a new U.S. application.
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Justin Lampel
Justin Lampel LAMPEL LAW, P C555 SKOKIE BLVD., SUITE 500NORTHBROOK, IL 60062UNITED STATES| Class | Description | Status | First use |
|---|---|---|---|
| 009 | (Based on Use in Commerce) Downloadable communications software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email, video and WebRTC communication; Downloadable communications software featuring a unified communications interface to enable customer relationship management (CRM) agents to engage with customers across voice, email, live chat, social media, video calls, and messaging platforms; Downloadable communications software featuring an Interactive Voice Response (IVR) system for directing and routing callers via menu prompts; Downloadable communications software featuring call and video routing for strategically directing incoming calls and video interactions to appropriate customer relationship management (CRM) agents; Downloadable communications software featuring real-time analytic and reporting capabilities relating to communications systems; Downloadable communications software featuring call, video, and messaging recording; Downloadable communications software in the nature of application programming interface (API) software for integration with third-party customer relationship management (CRM) systems and ticketing systems; Downloadable communications software featuring collaboration tools for customer relationship management (CRM) agents, namely, for enabling real-time data sharing, call transfers, and cross-platform communication; Downloadable communications software featuring customizable dashboards for monitoring real-time metrics and optimizing workflow in communications systems and customer relationship management (CRM) systems; Downloadable communications software in the nature of softphones; Downloadable communications software in the nature of noise cancelling software; Downloadable computer software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communication; Downloadable computer software for facilitating and managing virtual phone systems; Downloadable computer software for facilitating and managing virtual call-center systems; Downloadable computer software for conducting call-center operations; Downloadable computer software featuring call center management software for businesses; Downloadable computer software for customer relationship management (CRM); Downloadable computer software for integrating omnichannel and multi-channel communications with third-party customer relationship management (CRM) systems; (Based on 44(e)) Downloadable computer software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email, video and WebRTC communication; Downloadable computer software for facilitating and managing video communication; computer hardware; computer peripherals and accessories, namely, headsets and microphones for computer systems; communications servers; telecommunications apparatus and instruments, namely, headsets, microphones, dial pads and VOIP phones | ACTIVE | Aug 31, 2020 |
| 038 | (Based on Use in Commerce) Telecommunications and communications services, namely, providing and facilitating omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communications; telecommunications and communications services, namely, providing and facilitating omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communications, for hotlines and call centers; telecommunications routing and junction services; teleconferencing services; electronic data transmission services; voice mail services; (Based on 44(e)) Telecommunications and communications services, namely, providing and facilitating omnichannel and multi-channel communications including phone, text, chat, SMS, email, video and WebRTC communications; video-on-demand transmission; videoconferencing services; rental of access time to global computer networks; providing access to databases; leasing of telecommunications facilities; providing access to internet platforms; providing access to telecommunications networks; providing multiple-user access to data on the Internet in the field of contact center telecommunications software; consultancy, information and advisory services in the field of telecommunications | ACTIVE | Aug 31, 2020 |
| 042 | (Based on Use in Commerce) Software as a service (SaaS) featuring software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communication; software as a service (SaaS) featuring software for facilitating and managing virtual phone systems; software as a service (SaaS) featuring software for facilitating and managing virtual call-center systems; software as a service (SaaS) featuring software for conducting call-center operations; software as a service (SaaS) featuring call center management software for businesses; software as a service (SaaS) featuring software for customer relationship management (CRM); software as a service (SaaS) featuring software for integrating omnichannel and multi-channel communications with third-party customer relationship management (CRM) systems; design and development of computer hardware; design and development of computer software; installation of computer software; maintenance of computer software; monitoring of computer systems by remote access; monitoring of computer systems to detect breakdowns; monitoring of computer systems for detecting unauthorized access or data breach; updating of computer software; cloud computing featuring software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communication; cloud computing featuring software for facilitating and managing virtual phone systems; cloud computing featuring software for facilitating and managing virtual call-center systems; cloud computing featuring software for conducting call-center operations; cloud computing featuring call center management software for businesses; cloud computing featuring software for customer relationship management (CRM); cloud computing featuring software for integrating omnichannel and multi-channel communications with third-party customer relationship management (CRM) systems; computer programming; computer software design; computer system design; data encryption services; electronic data storage; server hosting; (Based on 44(e)) Software as a service (SaaS) featuring software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email, video and WebRTC communication | ACTIVE | Aug 31, 2020 |
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
| Date | Code | Event | What it means |
|---|---|---|---|
| Mar 26, 2024 | NRCC | NOTICE OF REGISTRATION CONFIRMATION EMAILED | — |
| Mar 26, 2024 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Jan 9, 2024 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Jan 9, 2024 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Dec 20, 2023 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Dec 6, 2023 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Nov 30, 2023 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Nov 30, 2023 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Nov 30, 2023 | ERFR | TEAS REQUEST FOR RECONSIDERATION RECEIVED | — |
| Sep 12, 2023 | GNFN | NOTIFICATION OF FINAL REFUSAL EMAILED | — |
| Sep 12, 2023 | GNFR | FINAL REFUSAL E-MAILED | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Sep 12, 2023 | CNFR | FINAL REFUSAL WRITTEN | A final Office Action (final refusal) means the examining attorney is maintaining at least one refusal and your options are narrower. You can file a response addressing the refusal, appeal to the Trademark Trial and Appeal Board, or let the application abandon. |
| Aug 15, 2023 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Aug 14, 2023 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Aug 14, 2023 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| May 16, 2023 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 16, 2023 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 16, 2023 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| May 15, 2023 | DOCK | ASSIGNED TO EXAMINER | — |
| Aug 19, 2022 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Aug 1, 2022 | NWAP | NEW APPLICATION ENTERED | — |