USPTO serial 97651053
CUSTOMER INTELLIGENCE CLOUD
Reviewed by CopyMark Law Group
Status 654
- Filing date
- Status date
- Registration date
- —
- Examiner
- COLLOPY, DIANE PATRICIA
- Law office
- TMO LAW OFFICE 137
What this means
This page summarizes the public USPTO record for this serial number, including owners, goods and services, and prosecution history.
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Owner
Fredericton, CA
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Z. Peter Sawicki
Z. Peter Sawicki WESTMAN, CHAMPLIN & KOEHLER, P.A.121 SOUTH EIGHTH STREET, SUITE 1100MINNEAPOLIS, MN 55402UNITED STATESGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Computer software for use in organization internal and customer relationship management (CRM) utilizing artificial intelligence, machine learning and data automation that analyzes client information, internal and client communications and interactions, and data external to said organization to provide internal and client relationship insight and improved internal personnel and client management and client service and internal personnel productivity management; enterprise software for compiling internal relationship and customer information and data and customer interactions and communications for providing internal relationship and client relationship insight and improved internal and client management and productivity; enterprise software for compiling internal relationship and customer information and data and customer interactions and communications and external data for providing internal relationship and client relationship insight and improved internal and client management and productivity | ACTIVE | — |
| 035 | Advisory services and consultancy relating to business management, business planning, and business analysis, namely, compilation and systematization of client notes, client information, internal business communications, client communications and client interactions into computer databases to provide internal corporate and client relationship insight and improved internal corporate and client management and client service; customer relationship management; management and compilation of computerized databases, namely, creating and managing customer lists and customer data in a computer database for others; customer relationship management; business consulting in the field of customer management; maintenance and management of electronic customer data and information in computer databases; compilation and systematization of information into customer databases relating to customer data platforms | ACTIVE | — |
| 042 | Software as a service (SAAS) services featuring software for use with a database that compiles data in the nature of client communication, internal corporate communications and customer information, internal and client communications and internal and client interactions reports to provide internal and client relationship insight and improved internal and client relationship management and client service utilizing artificial intelligence, machine learning and data automation; platform as a service (PaaS) featuring computer software platforms in the nature of a database that compiles data a database that compiles data in the nature of client communication, internal communications and customer information, internal and client communications and internal and client interactions reports to provide internal and client relationship insight and improved internal and client relationship management and client service utilizing artificial intelligence, machine learning and data automation with regard to internal corporate and customer information, communications and interactions to provide internal corporate and client relationship insight,nd improved internal corporate and client relationship management and internal personnel management and client service utilizing artificial intelligence, machine learning and data automation; providing temporary use of online non-downloadable cloud computing software for analyzing customer behaviour to help business to provide personalized customer experience to its end users; Software as a Service (SAAS) featuring software for predicting, targeting, reporting, and analyzing consumer data; Software as a service (SAAS) services featuring software using artificial intelligence for analysis of customer profile information; Platform as a service (PAAS) featuring computer software platforms for use in gathering consumer information and managing consumer data | ACTIVE | — |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Aug 17, 2026 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Feb 17, 2026 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Sep 5, 2025 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Mar 4, 2025 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Jan 2, 2025 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Sep 29, 2024 | DOCK | ASSIGNED TO EXAMINER | — |
| Jan 19, 2024 | RCSC | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | — |
| Jun 22, 2023 | GNS3 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | — |
| Jun 22, 2023 | GNSL | LETTER OF SUSPENSION E-MAILED | — |
| Jun 22, 2023 | CNSL | SUSPENSION LETTER WRITTEN | — |
| May 9, 2023 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| May 8, 2023 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| May 8, 2023 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Feb 9, 2023 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Feb 9, 2023 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Feb 9, 2023 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Feb 1, 2023 | DOCK | ASSIGNED TO EXAMINER | — |
| Nov 10, 2022 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Oct 31, 2022 | NWAP | NEW APPLICATION ENTERED | — |