USPTO serial 98075436
SMARTCUSTOMER
Reviewed by CopyMark Law Group
- Filing date
- Status date
- Registration date
- Jul 21, 2026
- Examiner
- FRENCH, CURTIS W
- Law office
- PUBLICATION AND ISSUE SECTION
What this means
Status 700 means the trademark is registered and active on the Principal Register. You have nationwide rights for the listed goods and services and may use ®. Section 8 maintenance is due between years five and six. Calendar Section 8 between years five and six, and consider trademark monitoring.
Need help with SMARTCUSTOMER?
If you own this trademark, we can monitor new filings and help with USPTO deadlines. If you do not, we can file a new U.S. application.
Current trademark owner
Monitor this mark, or talk with CopyMark about this registration.
Not the owner?
File a new U.S. trademark application, or speak with our attorneys.
Owner
Redwood City, CA, US
Redwood City, CA, US
Redwood City, CA, US
Attorney of record
The USPTO lists this attorney as the applicant's representative for correspondence on this application.
Steffan A. Lazerow
3952 D. CLAIREMONT MESA BLVD. #183SAN DIEGO, CA 92117United StatesGoods and services
| Class | Description | Status | First use |
|---|---|---|---|
| 009 | Downloadable software in the form of a mobile application used to access guides and reviews of businesses and websites; downloadable software in the nature of a mobile application used to access a searchable database of websites and businesses; downloadable software for uploading, manipulating, storing and sharing photographs, graphics, video, and other multimedia over the internet; downloadable software application for accessing a website where users can access and post star ratings, reviews, rankings, votes, and recommendations on businesses, products, online services, and websites; downloadable software application for purchasing products and services from businesses; downloadable software application utilizing artificial intelligence (AI) to provide business information and recommendations; Downloadable software in the form of a mobile application for businesses to manage and promote customer reviews of their company and products across multiple sites, channels, and search engines; Downloadable software in the form of a mobile application for businesses to analyze reviews left by customers for businesses and their products or services. | ACTIVE | Feb 26, 2026 |
| 035 | Providing an online interactive website featuring ratings, reviews and recommendations posted by users concerning business organizations, service providers, and other resources, for commercial purposes; Providing consumer and business information with and without artificial intelligence (AI), namely, rankings, ratings, reviews, and recommendations relating to business organizations, service providers, and other companies via a global computer network; Provision of an interactive website where users can post reviews and recommendations on products and services of others for commercial purposes; Provision of an interactive website for compiling ratings and reviews of businesses and service providers, for informational and commercial purposes; Providing reviews of goods and services to consumers for commercial purposes; Providing consumer product and service recommendations via a website; Online computer services, namely, providing a website that offers the exchange of consumer and business information related to third party opinions of the goods and services of companies; Providing an online searchable database featuring consumer and business-submitted information related to businesses; Providing online directory information services featuring consumer and business-submitted information related to businesses; Providing online resources featuring consumer and business-submitted information related to businesses; Providing online resources to consumers via an online website, featuring advice of third-party consumers and relevant experts, for commercial purposes; Promoting the goods and services of others by providing an online commercial information directory on the Internet; Business services, namely, provision of an online platform featuring tools for managing the online business reputation of businesses; Business management and business administration, namely, analysis, evaluation, comparison and consultancy with regard to companies, including companies' service levels; Providing reviews and ratings of commercial goods and services, for commercial purposes; providing access to interactive databases for transmission of consumer and business-submitted messages among computer users and subscribers concerning businesses and their products. | ACTIVE | Feb 26, 2026 |
| 038 | Online electronic bulletin boards and forums for transmission of messages and photos among computer users in regards to businesses and websites; providing online chat rooms, instant messaging services, and electronic bulletin boards; Providing online forums, namely, providing an online community forum for users to share text, audio, video, entertainment content, or information, to form virtual communities, and to engage in social networking; Telecommunications services for providing multiple-user access to a global computer network; Telecommunication services, namely, transmission of voice, data, graphics, images, audio and video by means of telecommunications networks, wireless communication networks, and the Internet. | ACTIVE | Feb 26, 2026 |
| 042 | Computer services, namely, providing search engines with and without artificial intelligence (AI) for obtaining guides, information, and reviews of businesses and websites via computer networks and global information networks; provision of Internet search engines; providing online non-downloadable software featuring software for creating databases of user created ratings, reviews, rankings, votes, and recommendations on businesses, products, online services, and websites; providing online non-downloadable computer software for uploading, manipulating, storing and sharing photographs, graphics, video, and other multimedia over the internet; computer services, namely, creating an online community for registered users to participate in discussions, get feedback from other users, and form virtual communities; providing online non-downloadable computer software for purchasing products and services; software as a service (SaaS) services featuring computer software for accessing, browsing, and searching online databases; platform as a service (PaaS) services featuring computer software for accessing, browsing, and searching online databases; software as a service (SaaS) services featuring computer software for accessing, monitoring, tracking, searching, saving, and sharing information on topics of general interest, businesses, and websites; platform as a service (PaaS) services featuring computer software for accessing, monitoring, tracking, searching, saving, and sharing information on businesses and websites; online non- downloadable software for purchasing products and services from businesses; software as a service (SaaS) services featuring computer software for use as an application programming interface (API); platform as a service (PaaS) services featuring computer software for use as an application programming interface (API); Online non-downloadable computer software as a service (SaaS) featuring software for businesses to manage and promote customer reviews of their company and products across multiple sites, channels, and search engines; Providing online non-downloadable software featuring business tools for collecting, monitoring, managing, distributing, publishing, and analyzing reviews and other insights gained via customer feedback. | ACTIVE | Feb 26, 2026 |
Related trademarks
CopyMark links this record to cited §2(d) serials, the owner's other marks, Nice classes, similar mark names, and recently changed USPTO applications.
- Other trademarks owned by GGL Projects, Inc.
- Other trademarks owned by GGL Projects, Inc.
- Other trademarks owned by GGL Projects, Inc.
- Other trademarks in Class 009
- Other trademarks in Class 035
- Other trademarks in Class 038
- Other trademarks in Class 042
- Similar marks named SMARTCUSTOMER
- Recently changed USPTO trademarks
- Recently filed trademarks
- Browse all trademark records
Prosecution history
| Date | Code | Event | What it means |
|---|---|---|---|
| Jul 21, 2026 | NRCC | NOTICE OF REGISTRATION CONFIRMATION EMAILED | — |
| Jul 21, 2026 | R.PR | REGISTERED-PRINCIPAL REGISTER | Your trademark is registered on the Principal Register — the strongest form of federal trademark protection. You may use the ® symbol for the covered goods and services. Maintenance filings (Section 8 and renewals) are required to keep the registration alive. |
| Jun 26, 2026 | SUNA | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED | — |
| Jun 26, 2026 | CNPR | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED | — |
| Jun 14, 2026 | SUPC | STATEMENT OF USE PROCESSING COMPLETE | — |
| Jun 14, 2026 | AITU | CASE ASSIGNED TO INTENT TO USE PARALEGAL | — |
| Mar 6, 2026 | IUAF | USE AMENDMENT FILED | — |
| Mar 6, 2026 | EISU | TEAS STATEMENT OF USE RECEIVED | The applicant filed a Statement of Use with specimens showing the mark in actual commerce. The USPTO will review the filing for compliance. If accepted, the mark can proceed to registration; if deficient, the USPTO may issue a requirement or office action. |
| Nov 11, 2025 | EXRA | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED | — |
| Nov 10, 2025 | EX2G | SOU EXTENSION 2 GRANTED | — |
| Nov 10, 2025 | EXT2 | SOU EXTENSION 2 FILED | — |
| Nov 10, 2025 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Apr 30, 2025 | EXRA | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED | — |
| Apr 29, 2025 | EX1G | SOU EXTENSION 1 GRANTED | — |
| Apr 29, 2025 | EXT1 | SOU EXTENSION 1 FILED | — |
| Apr 29, 2025 | EEXT | SOU TEAS EXTENSION RECEIVED | The applicant requested more time to file a Statement of Use before the Notice of Allowance deadline. Each extension typically adds six months. A limited number of extensions are available for intent-to-use applications not yet in use. |
| Nov 26, 2024 | NOAM | NOA E-MAILED - SOU REQUIRED FROM APPLICANT | A Notice of Allowance means your intent-to-use application cleared examination and opposition but is not registered yet. You must file a Statement of Use showing the mark in commerce, or request an extension, before the deadline — usually six months from the notice date. |
| Oct 15, 2024 | NPUB | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | — |
| Oct 15, 2024 | PUBO | PUBLISHED FOR OPPOSITION | Your mark was published in the USPTO Official Gazette for a 30-day opposition window. During that period, third parties who believe they would be harmed can file an opposition. If no opposition is filed, prosecution usually continues toward registration or a Notice of Allowance. |
| Sep 25, 2024 | NONP | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | — |
| Aug 14, 2024 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| Jul 31, 2024 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| Jul 31, 2024 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| Jul 31, 2024 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Jul 29, 2024 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jul 29, 2024 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jul 29, 2024 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Jul 23, 2024 | ZZZX | PREVIOUS ALLOWANCE COUNT WITHDRAWN | — |
| Jul 16, 2024 | PBCR | WITHDRAWN FROM PUB - OG REVIEW QUERY | — |
| Jul 1, 2024 | CNSA | APPROVED FOR PUB - PRINCIPAL REGISTER | — |
| May 24, 2024 | TEME | TEAS/EMAIL CORRESPONDENCE ENTERED | — |
| May 24, 2024 | CRFA | CORRESPONDENCE RECEIVED IN LAW OFFICE | — |
| May 24, 2024 | TROA | TEAS RESPONSE TO OFFICE ACTION RECEIVED | This event means the applicant filed a response to a USPTO Office Action — typically arguments, amendments, or evidence addressing the examiner's objections. The USPTO will review the response and either allow the mark to proceed or issue another action. |
| Apr 1, 2024 | GNRN | NOTIFICATION OF NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 1, 2024 | GNRT | NON-FINAL ACTION E-MAILED | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Apr 1, 2024 | CNRT | NON-FINAL ACTION WRITTEN | A non-final Office Action means the USPTO examining attorney has raised at least one issue with your trademark application but has not made a final decision. You usually have three months to respond with arguments, amendments, or evidence. Missing the deadline can abandon the application. |
| Mar 18, 2024 | DOCK | ASSIGNED TO EXAMINER | — |
| Aug 7, 2023 | NWOS | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED | — |
| Jul 11, 2023 | NWAP | NEW APPLICATION ENTERED | — |